How to completely disable the working profile on Xiaomi Redmi Note 9 Pro: 5 proven ways

The Xiaomi Redmi Note 9 Pro is one of the most popular mid-range smartphones, but its owners often face the problem of forced working profiles, which can be corporate policies, restrictions from a mobile operator or the consequences of a failed device configuration. Unlike a standard user account, a work profile imposes strict restrictions: blocks the installation of applications, encrypts data and can even track location.

In this article, we will analyze all possible ways to disable the working profile - from basic methods through settings to radical solutions such as resetting to factory parameters or using ADB. Particular attention will be paid to the nuances that arise on the Redmi Note 9 Pro (models joyeuse and curtana), including problems with MIUI 12/13/14 and features of working with firmware based on Android 10/11/12.

If you are not sure what profile is active on your device, check first in Settings → Accounts → Work Profile. There you will see the name of the organization or service that manages the device. Importantly, some methods can lead to data loss or locking the device – we will warn about the risks in each section.

1. disable the working profile through the MIUI settings

The easiest and safest way to remove a profile is to delete it directly from the settings menu, which will work if:

• 🔓 Profile is installed without forced blocking (for example, through Android Enterprise or Knox).
• 📱 You have the administrator rights of the device.
• 🔄 Profile is not tied to corporate MDM-solution (e.g. MobileIron or VMware Workspace) ONE).

Instructions:

1. Open Settings → Accounts.
2. Select the Work Profile tab (may be called Managed Profile or Corporate Data).
3. Click on the profile name, then select Delete Work Profile or Disable Management.
4. Confirm the action by entering a password or PIN-code (if required).

If the delete button is inactive or not, the profile is blocked by the administrator, in which case proceed to the following methods.

⚠️ Attention: On some firmware MIUI 13+ After deleting the profile, you may need to restart the device. If the profile appears again after the restart, this is a sign of deep integration with the device. MDM, And radical measures will be needed.

Backup important data |Remember the username/password from your Mi|Review the availability of administrator rights |Make sure the device is charged at least 50%-->

2. Removal through "For Developers" (without root)

If the standard method didn’t work, you can try disabling your profile through developer mode, which doesn’t require superuser rights, but may not work on the latest versions of MIUI due to tighter security policies.

Steps:

1. Activate Developer Mode: Go to Settings → About Phone and click on MIUI Version 7 times.
2. Back to Settings → Additionally. → For developers.
3. Find the Application Management section and select Work Profile Limitations (or Device Administrators).
4. Disable all applications related to your work profile (e.g. Android Device Policy, Knock, MobileIron).
5. Restart the device and try to delete the profile through standard settings.

If there are no explicit apps associated with the profile on the admin list, try disabling any suspicious services with names like Policy, Enterprise, or MDM.

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If your profile is still active after you disable the administrators, check for applications with Device Owner permissions, which can be seen through the adb shell dpm list device-owners command.

3. reset to factory settings (Hard Reset)

If the profile is locked at the system level and not removed through the settings, the only reliable way is to completely reset the device, but this method has serious consequences:

• 📱 All data on the device will be erased (photos, contacts, messages).
• 🔒 If the profile is linked to the Mi Account, after reset, you may need to enter a login / password.
• 🔄 On some devices with MIUI 12+ After resetting, the profile can be restored automatically (if it was installed through the MDM).

Resetting instructions:

1. Go to Settings → About the phone → Reset settings.
2. Choose to delete all data (hard reset).
3. Enter the device password (if required).
4. Confirm the action and wait for the process to be completed (it will take 5-10 minutes).

If the device is locked and you can’t go into the settings, use a hardware reset:

1. Turn off your smartphone.
2. Press the Power + Volume buttons up until the Mi logo appears.
3. From the Recovery menu, select Wipe Data → Wipe All Data (manage by volume and power buttons).
4. Confirm the action and wait for the reboot.

⚠️ Note: Redmi Note 9 Pro with firmware MIUI 14 and later after the hardware reset, you may need confirmation through Mi Account. If you do not remember the account details, the device will be blocked! In this case, you will need to unlock through the official Xiaomi service.

Through MIUI settings | Through Recovery menu |Never reset |Another way-->

4. Delete the work profile via ADB (for power users)

If the reset didn’t help or you don’t want to lose data, you can try removing the profile via ADB (Android Debug Bridge), a method that requires a computer connection and basic command line knowledge.

Preparation:

• 🖥️ Install Android SDK Platform-Tools on PC.
• 📱 Turn on Debugging. USB in the settings of the developer on a smartphone.
• 🔌 Connect the Redmi Note 9 Pro to your computer USB-cable (original!).

Instructions:

adb shell


pm list packages | grep -i "device|policy|mdm|enterprise" # Find packages associated with the profile




pm uninstall -k --user 0 com.example.devicepolicy # Replace with the found package

Examples of common packages:

Once you delete the packets, reboot the device, and if the profile is gone, but some apps are no longer working, that's OK, because they were part of the enterprise infrastructure.

5 Unlocking via Mi Account (if the device is locked)

If after resetting or deleting the Redmi Note 9 Pro profile, you need to enter Mi Account data, and you do not remember them, there are several ways to solve this problem:

Official method (recommended):

1. Go to the Mi Account website and try to restore access via email or phone.
2. If the recovery doesn’t work, contact Xiaomi with proof of ownership of the device (checks, box, IMEI).

Unofficial methods (at your own risk):

• 🛠️ Using the Mi Account Unlock Tool (requires an unlocked bootloader and root rights).
• 📡 Firmware through Fastboot with removal of persist-partition (risk of "brick").
• 🔧 Passage EDL-mode (only for experienced users, requires an authorized Xiaomi account).

⚠️ Warning: Unofficial Unlocking Methods May Lead to Loss of Warranty, Blocking IMEI or the inoperability of the device, starting with MIUI 13, Xiaomi tightened protection against such manipulations - the probability of success is ~30%.

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If you are not sure of your actions, it is better to contact the Xiaomi service center or an official partner. The cost of unlocking through them usually does not exceed 1–2 thousand rubles, which is cheaper than the risk of turning a smartphone into a “brick”.

6. Alternative solutions: flashing and rooting

If all of these methods fail, there are two radical options: flashing or getting root rights, both of which require technical skills and carry risks.

Fastboot flashing:

1. Download the official firmware for the Redmi Note 9 Pro (model joyeuse or curtana) from MIUI Download.
2. Unpack the archive and connect the device to the PC in Fastboot mode (clip Power + Volume down).
3. Run the command: fastboot flash all [name file firmware].tgz

Getting root rights:

1. Unlock the bootloader through the Mi Unlock Tool (requires account binding and wait 7-30 days).
2. Install custom recovery (TWRP) and swipe Magisk.
3. Use Root Explorer or ADB to manually delete profile files in /data/system/.

On the Redmi Note 9 Pro with MIUI 14+ firmware, unlocking the bootloader can result in a data encryption (FBE) lock, in which case the device will not be able to decrypt user data after firmware is installed and will have to erase it.

Frequent mistakes and their solutions

When deleting a work profile, users often face typical problems, and here are the most common ones and ways to fix them:

If none of the methods worked, it’s possible that your device is under enterprise control. MDM-Hardware-based solutions (e.g., Samsung Knox or Google Titan) in which case unlocking is possible only through the system administrator.

FAQ: Answers to popular questions