Losing your Mi Account on a Xiaomi smartphone is a problem that thousands of users face every day. Xiaomi accounts not only sync data between devices, but also lock your phone when you reset your settings if you forget your username or password. In this article, weβll take a look at all the official and alternative ways to find your Xiaomi phone account, from viewing your tied email in settings to recovering through findmi.com.
The thing about a Mi Account is that it can be linked to a phone even if you didn't create it consciously, for example, when you first turn on your smartphone, the system automatically logs an account based on an email listed on Google Play, or you can log in on Facebook/Twitter and forget about it, and we can help you determine which account is being used on your device and what to do if access is lost.
1. Verify Xiaomi account through phone settings
The fastest way to know which Mi Account is linked to your phone is to look at the settings menu, which works on all Xiaomi, Redmi and POCO models regardless of the MIUI version.
Open the Settings app (cog icon) and follow the following steps:
- π± Go to the About Phone section (in older versions) MIUI β About the device).
- π Scroll down to the Mi Account (or Xiaomi Account) block).
- π§ This will show you an email or a phone number that's linked to your account ***@privaterelay.appleid.com, So the entry was done through Apple. ID.
If there is no Mi Account section, this may mean:
- β No account is logged in (rarely found on new devices).
- βοΈ Installed custom firmware without Xiaomi services.
- π Account is hidden by the administrator of the device (relevant for corporate phones).
π‘
If you have an incomplete email (e.g. a***@gmail.com) in your settings, try entering options on account.xiaomi.com, and the system will tell you if an account exists.
2. How to find Xiaomi email account via SMS or call
If you donβt remember email, but your phone is tied to a number, you can restore access via SMS. This method works even if the device is locked (for example, after resetting settings).
Instructions:
- Go to the password recovery site.
- Select the phone number tab and enter the tied number.
- Click Get the code - the phone will receive an SMS with a 6-digit code.
- Enter the code on the site. The system will show a masked email (for example, v***a@mail.ru).
If SMS doesn't come:
- π΅ Check if the operator is blocking the message from short numbers (for example, the message is not blocked by the operator, +37529... for Belarus).
- π Try to request the code again in 1-2 minutes.
- π If your phone is locked, use another device to receive it. SMS (Like, put in a stick. SIM-card).
3. Search for an account via findmi.com (official Xiaomi service)
Findmi.com is designed to find lost Xiaomi devices, but it can also help you find which account is linked to your phone.
How to check:
- Open findmi.com in your browser.
- Click Login and select Forgot Password.
- Enter any email or phone numbers that may have been linked.
- If an account exists, the system will offer to restore access and show part of the email (for example, i***n@gmail.com).
What if the device doesnβt show up on findmi.com?
Importantly, if your phone is stolen and you try to find the owner's account through findmi.com, it may be considered an attempt at unauthorized access.
4. Check through the history of mail letters
If you ever signed up for a Mi Account, you would have to get emails from Xiaomi to your email account, and a keyword search will help you find your email account.
How to find:
- π§ Open a mailbox (Gmail, Mail.ru, Yandex, etc.) that could have been used to register.
- π In the search box, enter: from:service@mail.xiaomi.com or "Mi Account" OR "Xiaomi Account"
- π Check Spam, Social Media, or Notifications β Emails from Xiaomi often get there.
In the letters found, look for:
- π Reset password links β they contain an email account.
- π± Sign-in notifications from a new device (e.g., βLondon to Mi Account with Redmi Note 10").
- π Emails with promotional codes or promotions β they come to a linked email.
βοΈ Search for emails from Xiaomi
5. Alternative methods: through Google or social networks
If standard methods didnβt help, try to remember which services you could log in to your Mi Account. Xiaomi supports authorization through:
- π Google (if the phone is Android)
- π Facebook
- π¦ Twitter (now X)
- π Apple ID (for devices MIUI for iOS, rarely)
How to check:
- Go to Settings β Mi-account β Account management.
- If instead of email, a social network icon (for example, Facebook) is displayed, then the account is linked through it.
- To find out the details, click Unplug your account β the system can show some of the data for confirmation.
To restore access through social networks:
- π Go to the login page and select the appropriate icon (Google, Facebook, etc.).
- π Log in to the social network β the system will redirect you to the Mi-account.
π‘
If you have logged in through Google but donβt remember which account is linked, check all emails in Google Account Management β Security β Devices.
6.What to do if the account is not found or blocked
If none of these methods helped you find a Mi-account, you can:
- π The device is new and the account has not yet been linked.
- π The phone was dropped by the previous owner, and the account was not untied.
- π« Account blocked for violation of Xiaomi rules (for example, suspicion of fraud).
Actions in complex cases:
| Problem. | Decision | Time. |
|---|---|---|
| No account found, but phone requires authorization after reset | Contact the support team with a check of purchase | 3-7 days |
| Account blocked for "suspicious activity" | Fill out the unlock form at account.xiaomi.com/pass/unlock | 1-3 days |
| Phone purchased from hands and tied to someone else's account | Contact the seller for a detachment or provide proof of purchase in support | 1-14 days |
| No SMS is coming for recovery | Try to restore access via email or contact the operator to unlock SMS | 1 day |
β οΈ Warning: Do not use third-party services that offer to "hack" or "delete" your Mi Account for money. This is a fraud that can lead to the final lock of the device. The only legal way to unlock is to contact official support Xiaomi.
7.How to avoid Mi Account problems in the future
To avoid losing access to your Mi Account, follow the following simple rules:
- π Write your email and password in a secure location (e.g., Google Keep or Google Keep). 1Password).
- π Regularly update backup email and phone numbers in your account settings.
- π± Link several recovery methods to your account (SMS + email + social media).
- π« Do not use the same password for your Mi Account or other services.
We also recommend:
- π§ Enable two-factor authentication: Settings β Mi-account β Security β Two-step verification.
- π‘ Periodically check active sessions: Settings β Mi-account β Account management β Devices.
- π Save a screenshot or screen photo with account data (e.g., from the About Phone section).
β οΈ Note: If you plan to sell or transfer a Xiaomi phone, be sure to untie your Mi Account through Settings β Mi-account β Just resetting your settings isn't enough -- the new owner won't be able to use the device without your data!