How to reset the lock password on Xiaomi smartphone: the complete guide

Why You Need a Password Reset and When It’s Safe

Xiaomi’s forgotten screen lock password is a situation that one in five users encounter, and service center statistics show that 18 percent of unblocking requests are for this problem, but it’s not always necessary to carry the phone to the shop: 80 percent of the time, you can reset your password yourself if you follow the correct instructions.

It is important to understand the difference between a soft reset (via Mi Account or Find Device) and a hard reset (Hard Reset). The first method saves data, but only works with a tied account; the second method erases all the contents of the phone, but is guaranteed to unlock the device even without linking to the account.

Another nuance: new Xiaomi models (released after 2021) may require a hard reset to enter the data of the previous Mi Account if the FRP (Factory Reset Protection) mechanism was activated, which means that even after the reset, the phone will remain locked if you do not remember the login / password from the associated account.

Method 1: Unlocking with Mi Account (without data loss)

The safest method is if the phone is tied to a Xiaomi account.Works on all models, including the Redmi Note 12, POCO X5 Xiaomi 13. The main condition is the availability of the Internet (Wi-Fi or mobile network) and access to the Internet. email/phone-linked.

Instructions:

• 📱 On the lock screen, click Forgot Password? (or Forgot Password? on English firmware).
• 🔑 Enter the username and password from Mi Account. If you do not remember, use the recovery function via email or SMS.
• 🔄 After authorization, the system will offer to create a new password or pattern lock.
• ✅ Phone unlocked, all data (photos, messages, apps) saved.

If the buttons Forgot your password? no, try entering any password 5 times in a row - after that, a recovery link should appear. Some firmware (MIUI 14 and later) may require a Wi-Fi connection to verify your identity.

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If you don’t remember the password from Mi Account, try to restore it through the official account.xiaomi.com. Use the backup email or phone number provided when you register.

⚠️ Note: If the phone was purchased from hand and tied to someone else's Mi Account, this method will not work, in which case you will need to contact the previous owner to untie the device or use alternative methods (see below).

Method 2: Hard Reset with Recovery Mode (full reset)

Hard Reset is a radical method that erases all data from your phone, including apps, photos and settings. Use it only if:

• 🔐 You don’t remember the password from your Mi Account.
• 📵 There is no important data on the phone (or there is a backup copy).
• 📱 The device does not respond to other unlock methods.

Instructions for most Xiaomi models (including Redmi 9, POCO F3, Xiaomi Mi 11):

1. Turn off the phone with a long press of the power button.
2. Press Volume Up + Power at the same time and hold for 10-15 seconds until the Mi logo appears.
3. In the Recovery Mode menu, select Wipe Data (or Clear Data) using volume buttons, confirm the choice with the power button.
4. Select Wipe All Data and confirm the action.
5. After resetting, restart the phone (Reboot).

On some models (such as the Xiaomi 12T), the path may be different: instead of Wipe Data, look for Factory Reset or Erase All Data. If the menu is in Chinese, focus on icons - usually the reset is indicated by a basket or a circular arrow.

⚠️ Note: Phones with a bootloader blocked after Hard Reset may be asked to enter Mi Account data, even if the account was not previously tied.This is a feature of Xiaomi protection, which can not be circumvented without an official unlocker.

Method 3: Unlocking via Fastboot (for advanced users)

The method via Fastboot is suitable if:

• 🔧 You know how to work with ADB and Fastboot.
• 📱 The bootloader is unlocked on the phone (if not, the method will not work).
• 💻 There is a computer with installed Xiaomi drivers and tools ADB.

Step-by-step:

1. Turn off the phone and put it in Fastboot mode: press Volume down + Power before the screensaver with a rabbit in the hat appears.
2. Connect your phone to your computer via USB.
3. Open the command line (cmd) and enter:

fastboot oem clean_all_data


fastboot reboot

These commands will completely reset the data on the phone, including the lock password.

If after the reboot the phone requires the input of Mi Account, it means that FRP was activated. In this case, you will need an official unlocker from Xiaomi or contact the service center.

Method 4: Use the Find Device function (remote unlock)

If you have Find Device enabled on your phone, you can try unlocking it remotely, and it only works under the following conditions:

• 🌐 The phone is connected to the Internet (Wi-Fi or mobile network).
• 🔗 The device is tied to the Mi Account.
• 📍 Find Device has been activated in the settings.

Instructions:

1. Go to i.mi.com and log in to your Mi Account.
2. In the Devices section, select a locked phone.
3. Click Find the device, then Unlock.
4. Confirm the action via SMS or email.

After that, the phone should unlock within 5-10 minutes, if the device is turned off or not connected to the network, the method will not work, and some firmware (MIUI 13 and later) may require additional confirmation via SMS.

Method 5: Official unlocker from Xiaomi (for FRP)

If after Hard Reset the phone requires the entry of Mi Account data, it is called FRP-locking, and you don't remember your login/password, you need an official unlocker:

1. Through Xiaomi support:

• 📄 Prepare documents confirming the purchase (check, box with) IMEI).
• 📧 Write in support of Xiaomi through the website mi.com/support or official chat.
• 🔑 Please. IMEI phone (can be recognized through a box or sticker under the battery).
• ⏳ Expect an answer – usually the process takes 3 to 7 days.

2. Through an authorized service center:

• 🔧 Find the nearest Xiaomi service on the map mi.com/service.
• 📄 Bring your passport and documents on the phone.
• 💰 The cost of the service is from 1000 to 3000 rubles (depending on the model).

Important: Don't use informal services to bypass FRP! This can lead to a complete loss of warranty and locking the phone's IMEI. Many "masters" suggest removing FRP through firmware, but this violates Xiaomi's license agreement and can render the phone inoperable.

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Xiaomi’s official unlocker is the only legal way to bypass FRP. All other methods (including firmware holes) can result in the device being locked.

What do you do if nothing helps?

If all of these methods fail, there are two options:

1. Flashing through EDL-The mode (only for experienced users).

This is an extreme method that requires special hardware (Qualcomm HS-USB QDLoader) and firmware knowledge. Suitable for phones running Qualcomm processors (e.g. Redmi Note 10 Pro, POCO X3).

• 🔥 Possibility of "bricking" the phone (turning into a "brick").
• ⚠️ Loss of guarantee.
• 📵 Lockdown IMEI faulty.

2. Contact the service center.

If the phone is warranty, it is better not to risk and take it to the official Xiaomi service. wizards have access to special tools for unlocking, including bypassing FRP. The average cost of the service is 1500-2500 rubles.

• 📋 Check if the warranty period has expired (usually 12 months).
• 📄 Prepare documents for the phone (check, box).
• 🔋 Charge your phone at least 30% – some services charge extra for charging.

⚠️ Note: Forums often advise using programs like Mi Flash Unlock or EDL Tool.These tools are designed for developers and can harm the device if used improperly. Xiaomi does not officially support their use to bypass locks.

FAQ: Frequent questions about unlocking Xiaomi