Reset button on the robot vacuum cleaner Xiaomi: where is and how to use it

Xiaomi’s robot vacuum cleaners are some of the most popular home assistants, but even they sometimes require factory resets, which may be needed when selling a device, fixing software failures, or connecting to a new Mi Home account. However, many users are faced with the problem of where is the Reset button on the vacuum cleaner body? Depending on the model (Mi Robot Vacuum, Dreame, Viomi), its location and how it is activated may differ.

In this article, we will look at how the reset button looks on different generations of Xiaomi robot vacuum cleaners, where to look for it (including hidden options), and what to do if the button is missing or does not respond, and learn how to correctly perform hard reset without risking damage to the device, and what alternative reset methods exist for modern models with touch control.

Why you might need to reset the robot vacuum cleaner Xiaomi

Resetting to factory settings is a last resort, but sometimes it is necessary. Here are the most common situations when users search for the Reset button:

  • 🔄 Selling or transferring the device – the new owner will not be able to connect the vacuum cleaner to his Mi Home account unless he performs a reset.
  • 🐞 Software failures – the robot freezes, does not respond to commands, loses communication with the application or constantly issues errors (for example, Error 10 or Error 14).
  • 🔒 Account lock – if you forget your Mi Account password or your device is linked to someone else’s profile.
  • 📡 Wi-Fi problems – vacuum cleaner is not connected to the network, although the password is entered correctly.
  • 🔋 Battery malfunction – after updating the firmware, the robot quickly discharges or does not charge to 100%.

It is important to understand that resetting removes all stored maps of the premises, cleaning history and individual settings (such as schedules or no-go zones).If the problem is related to a mechanical breakdown (for example, a brush or sensor is not working), the Reset button will not help - repair will be required.

📊 How often do you reset the robot vacuum cleaner settings?
Never dropped it.
Once a year.
Just before the sale.
Every failure.
I don't know where the button is.

Where is the Reset button on different Xiaomi models?

The manufacturer does not adhere to a single standard for the location of the reset button, its location depends on the model and generation of the vacuum cleaner. Below we have gathered up-to-date information for popular lines.

1. Classic Mi Robot Vacuum models (1st and 2nd generation)

On older vacuum cleaners (Mi Robot Vacuum 1/1S/2), the Reset button is usually hidden under the housing cover and combined with an on button to find it:

  1. Turn the vacuum cleaner upside down (on a flat surface).
  2. Remove the battery compartment cover (usually mounted on latches).
  3. Under the lid, next to the battery, you will see a small button with the inscription RESET symbol ⭘.

In some versions (such as Mi Robot Vacuum 2 Pro), the button can be placed on the side panel under a rubber plug, and you will need a thin object (clip, toothpick) to press it.

2. Mi Robot Vacuum-Mop (Series) P/E/T)

In vacuum cleaners with floor washing function (Mi Robot Vacuum-Mop P, E10, T10), the Reset button is often physically absent.

  • 🔘 Combination of buttons on the body (for example, keeping home) + On/off for 5 seconds).
  • 📱 Reset via the Mi Home app (in device settings).

On the Mi Robot Vacuum-Mop 2 Pro, the reset button is hidden under a protective film on the bottom panel (near the drop sensor).

  1. Unplug the film (carefully so as not to damage the sensors!).
  2. Press the RESET button with a paper clip or pin.
  3. Hold 10-15 seconds until the sound signal.

3. Dreame vacuum cleaner robots (a subsidiary of Xiaomi)

In Dreame devices (e.g. Dreame D9, Z10 Pro), the reset button is usually located:

  • 🔄 On the bottom panel under the filter cover (near the fan).
  • 🔘 On the side panel under a rubber plug (on some models).

On Dreame Bot W10, the reset is performed through the touch panel: you need to hold the Home and On/Off button at the same time for 8-10 seconds.

4. Viomi Robot Vacuum Cleaners (Premium segment)

In Viomi vacuum cleaners (e.g. Viomi V3, SE), the Reset button is most often found:

  • 🔧 Under the lid of the case (similar to the classic Mi Robot).
  • 📶 On the back of the sticker with serial number.

On the Viomi V2 Pro, the reset is done via voice assistant: tell the command “Reset settings”, then confirm the action in the application.

Charge the device to at least 50%|Disable from the Mi Home app|Make sure there are no obstacles around|Prepare a paperclip or toothpick to press a button|Record the serial number (in case of restoration)-->

How to perform reset: step-by-step instructions

The reset procedure depends on whether there is a physical Reset button on your model, and below are general instructions for different cases.

Method 1: Resetting through a physical button

If the Reset button is found, follow the algorithm:

  1. Turn on the vacuum cleaner (if it is turned off).
  2. Turn it over and find the button (see section above).
  3. Press and hold the RESET button for 10-15 seconds.
  4. Wait for the sound signal (squeak or voice message "Reset accomplished").
  5. Release the button. The vacuum cleaner will reset and return to factory settings.

⚠️ Note: Some models (Mi Robot Vacuum 1) require manual re-assignment to your account via Wi-Fi after reset. If the vacuum cleaner doesn't make sounds, check if you pressed the button hard enough.

Method 2: Reset via button combination (without physical Reset button)

For models without a separate reset button (e.g. Mi Robot Vacuum-Mop P or Dreame D9):

  1. Turn on the vacuum cleaner.
  2. Press and hold two buttons at the same time: 🏠 Home (Home) 🔄 On/Off (Power)

8-10 seconds

Release the buttons. The vacuum cleaner will reset.

Some devices (Viomi V3) use a touch menu instead of buttons:

  1. Press the sensor area for 5 seconds.
  2. In the menu that appears, select “Reset settings”.
  3. Confirm the action (it may be necessary to enter) PIN-code).

Method 3: Reset via the Mi Home app

The safest method is to reset via the official app, suitable for all models that support the Mi Home:

  1. Open the Mi Home app and select your vacuum cleaner.
  2. Go to Device Settings → General → Reset to factory.
  3. Confirm the action (it may be necessary to enter a password from your Mi Account).
  4. Wait for the process to be completed (the vacuum cleaner will restart).

⚠️ Warning: After reset, all stored room maps will be deleted. If you plan to continue using the vacuum cleaner, back up the maps in advance via Mi Home (if the function is supported by your model).

💡

If the vacuum cleaner does not connect to Wi-Fi after reset, try changing the network mode to 2.4 GHz (Xiaomi robots do not support 5 GHz).

Alternative Resetting Methods (for Advanced Users)

If the standard methods don't work, you can try advanced methods, they require technical skills and are used in extreme cases.

1. USB reset (for models with a port)

Some Vacuum Vacuums (Mi Robot Vacuum 1, Dreame) D9) hidden USB-Firmware port, to reset the settings:

  1. Download the firmware for recovery (for example, from the 4PDA forum).
  2. Connect the vacuum cleaner to the PC via USB (disassembly of the case may be required).
  3. Use MiRobotTool or DreameTool for forced reset.

⚠️ Warning: Wrong firmware can make a vacuum cleaner fail, a method only recommended for those who are versed in electronics.

2.Dumping via ADB (for vacuum cleaners on Android)

Some models (Viomi V3) run on Android Things and support debugging by ADB.

  1. Install ADB on PC (for example, via Platform Tools).
  2. Connect the vacuum cleaner to the same Wi-Fi network as the computer.
  3. Execute commands: adb connect [IP-vacuum cleaner address] adb shell reset_factory

3. Reset via service menu

Some devices (Dreame Z10 Pro) have a hidden service menu that opens by holding the Spot Cleaning + On/Off buttons for 20 seconds. From the menu, select "Factory Reset".

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If you are unsure of your skills, do not use alternative reset methods. contact the Xiaomi service center.

FAQ: Frequent questions about dumping Xiaomi robot vacuum cleaners

🔍 How to find out the model of your robot vacuum cleaner Xiaomi?
The model is listed on a sticker under the case (near the serial number) or in the Mi Home app (About the device section), and you can also look at the box or check.
🔄 What to do if after resetting the vacuum cleaner requires binding to an old account?
This means that the device is locked by the previous owner. You need to: Ask the old owner to untie the vacuum cleaner at the Mi Home. If you can't contact them, contact Xiaomi with a check or proof of purchase. Without proof of ownership, you can't unlock the vacuum cleaner.
⚡ Why does the vacuum cleaner not turn on after discharge?
Possible causes: 🔋 Battery discharge (charge the device for 2-3 hours). 🔧 Damage to the power button (check contacts). 📱 Firmware failure (reflashing through will be required) USB). If the indicators do not burn at all, the problem may be in the power supply.
📡 Can I drop the vacuum cleaner without the Reset button?
Yes, use: The button combination on the case (see section above). Reset via the Mi Home app. Service menu (if supported by the model). On some vacuum cleaners (Mi Robot Vacuum-Mop 2 Pro), the reset is performed by voice command.
🛒 Do I need to remove the vacuum cleaner before selling?
Without a reset, the new owner can't: Connect the vacuum cleaner to his Mi Home account, update the firmware, create new maps of the premises, and clean the vacuum cleaner of dust and debris before transfer.