Owners of activity trackers often face a situation where the device begins to work incorrectly: synchronization with the smartphone disappears, the screen stops responding to touches or heart rate becomes completely incorrect. In such cases, the most effective solution is a complete reset to a factory state, which returns the gadget to its original parameters, removing accumulated software errors and data conflicts.
The recovery process can vary depending on the model, whether it’s the popular Mi Band or the more advanced Amazfit.Some devices allow cleaning through the menu of the bracelet itself, while others require the use of a mobile application. Understanding the differences between hardware and software reset will help you choose the right method and avoid losing important training data.
Before you start taking decisive action, you need to make sure that the problem lies in the software, and not in the physical breakdown of the sensor or battery. If your Xiaomi fitness bracelet is getting stuck or acting strangely, do not rush to carry it to the service center - in 90% of cases, a competent reboot or reset helps.
When you need to reset fitness tracker settings
The main reason for the Hard Reset procedure is a critical malfunction in the device’s operating system, which can manifest itself as an endless logo load when the screen is on, but the interface does not appear, and a reset is necessary if you plan to sell the device or transfer it to another user to delete your personal data and activity history.
Often users forget to break the connection in the app before resale, which leads to problems for the new owner.The bracelet may stubbornly try to connect to the old phone, ignoring the new one.
⚠️ Warning: Before performing the reset, make sure that the battery charge is at least 30-40%. If the device turns off during the erasure of system files, this can lead to irreversible damage to the firmware.
Another reason for interference is that you can't update the software, and if you get a new version (firmware) wrong, a clean installation often solves the problem, and resetting helps if the sensors don't read the data correctly, like the pedometer showing thousands of steps while you're sitting still.
Differences between Mi Band and Amazfit
Xiaomi’s line of wearables and sub-brands like Huami (Amazfit) have significant differences in interface architecture. Older models like Mi Band 2 or Mi Band 3 didn’t have a full touch menu to reset and required the use of a smartphone. More modern versions, starting with the Mi Band 4 and up, got the ability to control directly from the screen of the gadget.
Amazfit devices (Bip, GTS, GTR) typically have a more complex operating system, similar to smartwatches, which allows you to perform a deep reset through the settings of the device itself without having to search for the phone. It is important to understand what category your device belongs to so that you do not waste time looking for non-existent buttons.
Below is a table that will help you quickly determine the reset method for your model:
| Model of the device | Resetting method | Application used | Availability of a touch button |
|---|---|---|---|
| Mi Band 2 / 3 | Through the app | Mi Fit | No (capacitive) |
| Mi Band 4 / 5 / 6 / 7 | Bracelet menu/Appendix | Mi Fit / Zepp Life | Yes. |
| Amazfit Bip / GTS / GTR | Settings menu | Zepp | Yes. |
| Mi Smart Band 8 | Menu bracelets | Mi Fitness | Yes. |
It's worth noting that for older models that didn't have a touchscreen, the only way to control it was a single touch button, and pressing it would trigger a menu, but there was no reset function, so for the Mi Band 3 and earlier versions, using a smartphone is a no-brainer.
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If you have a touchscreen-free model (Mi Band 1-3), look for the reset button in the “Profile” or “Device Settings” section of the app, not in the general phone settings.
Resetting software with Zepp Life (Mi Fit)
For most users of the Xiaomi ecosystem, the main management tool is the Zepp Life app (formerly known as Mi Fit).This is where the hidden detachment and reset function is located, which initiates data cleanup on the wristband side. The process begins with opening the app on the smartphone and going to the Profile tab.
You need to select your bracelet from the device list. Once you log in to the device menu, scroll down to the very end. There you will find Unlink or Un Unlink. Pressing this button triggers the disconnection process. The system will alert you that all data will be deleted.
☑️ Algorithm of actions in Zepp Life
It's important to distinguish between a simple Bluetooth shutdown in your phone settings and a full application reset. If you just forget the device in your smartphone's Bluetooth settings, the data on the wristband will remain, and when you reconnect, the conflict can resume. The correct algorithm requires that you program it through the Zepp Life interface.
After confirming the action on the phone screen, the bracelet vibration will confirm the reset and return to the welcome screen with the phone. QR-It's the most secure method, because the application controls the process and ensures that the operation is completed correctly.
⚠️ Warning: Once reset via the app, the footstep and sleep history that has not been synced to the cloud will be permanently lost.
Hardware reset via the menu of the bracelet itself
Owners of modern models such as the Mi Band 5, 6, 7, 8 and Amazfit series can reset directly from the screen of the gadget. This is especially convenient if the phone is lost, discharged or the application is not working correctly.
Swipe left or right (depending on the firmware version) and find Settings (cog icon). Inside the menu, you should find the System section or immediately see Reset/Factory Reset. Clicking on this item will cause a data loss warning.
To confirm the action, the system will ask you to press and hold the touch button or enter a pin code if it was installed. This is protection against accidental reset when the bracelet is in your pocket. Once confirmed, the device will reboot, and you will see the MI or Amazfit logo.
What to do if the reset item is not on the menu?
This is the fastest method, and it doesn't require a smartphone at hand. But it's less informative: you won't see error logs if the reset fails. Unlike the software method, here you go blind, relying only on the vibration and the image on the screen.
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Hardware reset via the wristband menu is the only way to recover the device if it has lost touch with the phone and is not displayed in the list of available devices.
What to do if the bracelet is frozen and does not respond
When the screen goes out or shows a static image and the touches are not processed, it's called a "freeze," and in this case, the standard methods don't work because the interface doesn't respond, and the only way out is a forced reset, which is not technically a complete data reset, but often solves the freeze problem.
To do this, you need to charge the device. Connecting to the power source often activates the charge controller, which can wake the system. If this does not help, try pinching the touch button (or the area under the screen, if the button is virtual) for 15-20 seconds.
Some Amazfit models have a hidden combination or require a connection to a specific type of charger (with pogo-pin contacts) to activate the recovery mode.If the bracelet does not respond even to charging for 30 minutes, a deep battery discharge may have occurred.
- 🔌 Connect to charging: Leave the device on the magnetic cable at least on the 30-40 minutes, even if the indicator does not immediately light up.
- 🔘 Long press: Hold the touch zone for 20 seconds until the logo appears or vibration begins.
- 📱 Changing port USB: Try connecting the cable to another. USB-port of the computer or use the adapter from the smartphone (5V 1A).
If the device does not show signs of life after all the manipulations, the power controller is likely to malfunction, in which case the software reset will not help, and the intervention of specialists of the service center will be required.
Post-Resetting and Typical Errors
After successfully returning to factory settings, the bracelet enters pairing mode. QR-It is important not to try to connect the device through the standard Bluetooth menu settings Android or iOS - this will lead to an error.
The pairing should be done strictly through the application. Open Zepp Life or Mi Fitness, click Add Device and follow the instructions. During the process, you may need permission to access geolocation and Bluetooth — be sure to confirm these requests, otherwise the search for the device will not begin.
Why can't the phone see the bracelet after the reset?
A common mistake is to try to sync the bracelet to the account it was previously associated with without first cleaning the server. If you reset the settings but haven't untied the device in the application before, the server can block reassignment, in which case you need to remove the device from the profile in the application again.
Also, you should consider that after reset, the time and date may be lost until the first synchronization with the Internet occurs via your phone. Don't be afraid if the clock is 00:00 - this is normal behavior until you connect to the network.
⚠️ Warning: When you first set up after reset, you may be asked to update your firmware. Don't ignore it - installing fresh software will ensure stable operation and fix the bugs that may have led you to need to reset.