Forgetting the password from Xiaomi smartphone is a bad situation, but it is remediable, especially if we are talking about models Redmi Note 12, POCO X5 or Mi 11, where the manufacturer has increased data protection, the main thing is not to panic and not try to find a combination at random: after 5-10 failed attempts, the system can lock the device for 24 hours or completely erase all data.
In this article, we will analyze all the current ways to unlock Xiaomi phones based on the MIUI 14/15 (including Android devices 13/14). From simple methods using a Mi Account to radical methods β through Fastboot or EDL-Mode. We're going to focus on data preservation, where it's possible and where you have to accept it. If your phone is dead or doesn't respond to touch, there's a separate section at the end of this article that provides solutions for this.
1 Unblocking through Mi Account (if an account is linked)
The safest and most official way is to use a Xiaomi account that works if you have previously logged in to Mi Account on a locked device and remember your login/password. The method is suitable for most models, including the Redmi 10, POCO F4 and Xiaomi 13.
Algorithm of action:
- πΉ On the lock screen, tap the button Forgot the password? (or Forgot password? on English firmware).
- πΉ Choose the option to Sign in via Mi Account.
- πΉ Enter. email/Phone and password from Xiaomi account.
- πΉ Confirm the unlock through SMS or email (if two-factor authentication is enabled).
If an error occurs after entering the data This device is not linked to the account, it means:
- π You have logged in to another account (e.g., a work account, not a personal account).
- π The phone was bought from hand and the previous owner did not untidy it.
- π The device was dropped through Recovery and the tether flew off.
β οΈ Note: If the phone was purchased from hand and the previous owner did not delete his Mi Account, it will not be officially unlocked.
2. Reset password via Find Device (remote unlock)
Find Device, Google's Find My Phone, not only tracks your phone, but also resets your password remotely.
- πΈ The phone is connected to the Internet (Wi-Fi or mobile network).
- πΈ Geolocation and Find Device service enabled in settings.
- πΈ You remember the data from your Mi Account.
Instructions:
- Go to i.mi.com and log in.
- Select the locked device in the list.
- Click Delete Data β Reset password.
- Confirm the action via SMS or email.
Once reset, the phone will reboot, and you can set a new password, and it's important that this method erases all the data from the internal memory, including photos and apps.
π‘
If the phone is discharged and not turning on, connect it to charge for 10-15 minutes. Even when the screen is off, it can connect to Wi-Fi and take a command to reset.
3. Unlocking through Recovery Mode (with loss of data)
If the Mi Account is not tied or you donβt remember the login details, you can still reset hard through Recovery, which is suitable for all Xiaomi models, but deletes all data from the device.
Step-by-step:
- Turn off the phone with a long press on the power button.
- Press the Power button + Volume up at the same time and hold for 10-15 seconds until the Mi logo appears.
- From the Recovery menu, select the language (usually English by default).
- Go to Wipe Data β Wipe All Data.
- Confirm the reset by selecting Confirm.
- After restarting, set your phone as new.
Turn off phone | Charge to at least 30% | Press Power + Volume Up | Select Wipe Data | Confirm reset-->
On some models (such as the POCO X3 Pro), the Recovery menu may look different. If you see Factory Reset instead of Wipe Data, select it.
β οΈ Attention: On phones with MIUI 13+ And the post-reset protection feature enabled after Wipe Data may require you to enter the old password. If you don't remember it, this method won't work, go to the Fastboot method.
4. Unlock via Fastboot (for advanced users)
The method via Fastboot is suitable if:
- π§ Recovery asks for old password after reset.
- π§ Data must be stored (in some cases).
- π§ You have a PC and USB-cable.
This will require:
- π₯οΈ Computer with installed Xiaomi drivers (you can download on the official website).
- π₯οΈ The Mi Flash Tool or ADB/Fastboot.
- π₯οΈ Firmware for your model (e.g. Redmi Note 11 Global).
Instructions:
1. Turn off the phone.
2. Press <Power button + Volume down> to log into Fastboot.
3. Connect the phone to the PC via USB.
4. In the command line (Windows) enter:
fastboot oem edl
(to switch to EDL- mode if firmware is required)
5. Sweat your phone through the Mi Flash Tool by selecting the firmware file.This method is technically more complex and requires knowledge of commands. If you have never worked with Fastboot, you should contact a service center.
What is it? EDL-regime?
5 Unblocking through Google Account (for older versions of MIUI)
Phones with MIUI 10-12 and Android 9-11 sometimes have Google Account unlocking, which has been removed from the newer versions, but if you have an older model (like the Redmi 8 or Mi A3), try:
- On the lock screen, enter any password 5 times until the message Forgot the pattern lock appears.
- βDo you forget your password?β
- Select Sign in via Google.
- Enter the email and password from the account that was linked to the phone.
If this item is missing, your version of MIUI doesn't support it, and on Android 12+ and MIUI 13+ phones, it doesn't work.
6. Contact the Xiaomi Service Center
If none of these methods work, you have to go to the official service center, and this is for:
- π± Phones with damaged screen (cannot see where to enter the password).
- π± Devices bought from hands and tied to someone else's Mi Account.
- π± Models with hardware lock (for example, after a failed firmware).
What will be required:
- π Check or warranty card (to confirm possession).
- π Passport (for identification of the person).
- π° Payment for the service (unblocking costs from 1000 to 3 000 rubles depending on the model).
Xiaomi service centers are available in all major cities, and you can find the addresses on the official website, and on average, it takes 1 to 3 days to unlock.
7 What to do if the phone is discharged or does not respond to touch
It gets complicated if the phone's dead or the screen's not working.
| Problem. | Decision | Note |
|---|---|---|
| Phone's dead. | Connect to charging for 30 to 60 minutes, even when the screen is off, the charging indicator can light up. | Use the original cable and power supply. |
| The screen doesn't respond to touch. | Connect. USB-mouse-wise OTG-Recovery can control the cursor. | It doesnβt work on all models (tested on POCO X3 and Redmi 9). |
| Phone's off. | Try to pinch Power + Volume Up + Volume Down for 20 seconds (emergency reboot). | If it doesnβt help, carry it to the service (possibly a battery problem). |
| Password is forgotten and the phone is blocked after flashing | You need to flash through EDL with authorization through Mi Account. | Without a linked account, unlocking is not possible. |
If the phone doesn't show any signs of life at all (it doesn't vibrate, it doesn't warm up, it doesn't light up), the problem may be a hardware malfunction, and then software unlocking is impossible, and it requires diagnostics in the service.
π‘
If your phone doesn't respond to charging, try another cable or power supply. USB-port, not battery.