Forgetting the password from the app on Xiaomi’s smartphone is a frustrating situation, but it’s fixable. Unlike locking the entire device, which requires a full reset, restoring access to individual software often takes a few minutes, the main thing is not to panic and act on the algorithm, given the type of application (social network, banking, system) and the presence of associated accounts.
Xiaomi MIUI-based smartphones offer several built-in recovery mechanisms, but their effectiveness depends on whether backups or sync with your Mi Account were preconfigured. If you have never set up these features, you will have to use workarounds - from resetting your password via email to reinstalling the application. In this article, we will analyze all the current methods, including those that work without losing data.
Important: Some methods (e.g. ADB reset) require technical skills and may result in a loss of warranty.We have marked such options with special warnings - read them carefully before action.
1. Recovery through Mi Account (the fastest way)
If the app is linked to a Xiaomi account (e.g. Mi Cloud, Mi Home, Xiaomi Community), you can restore access through an official service, which works even if you don’t remember the email associated with the device – as long as the phone is online.
Instructions:
- 📱 Open the Settings. → Xiaomi account on a locked phone.
- 🔄 Click “Forgot your password?” and select the recovery method: via email, SMS backup email.
- 📧 If email is not available, use the option “Restore account through the device” – the system will send a notification to this smartphone.
- 🔐 After resetting the account password, all associated Xiaomi apps will be automatically unlocked.
⚠️ Warning: If you have two-factor authentication enabled on your phone, you'll need to access backup code or a second device to recover, and if you don't, you won't be able to unlock your Mi Account, you'll have to use other methods.
2. Reset password via email or phone (for third-party applications)
Most popular applications (VK, Telegram, WhatsApp, banking services) offer a standard recovery procedure via email or SMS. On Xiaomi smartphones, this process is no different from other devices, but there are nuances:
How to proceed:
- Open the blocked application and look for the “Forgot your password?” link (usually under the input field).
- Select recovery via email or phone number.
- If the app requests code from SMS but the message doesn't come: Check the Spam folder in Messaging. make sure the phone number is correct (sometimes apps save old data). Reboot the phone - sometimes helps with network failures.
Notes.
Google Password Manager
💡 Useful tip: If the application is banking (for example, SberBank Online or Tinkoff), you may need to visit the office with a passport to restore it. Some services (for example, Public Services) allow password reset only through identity verification.
Make sure your phone is connected to the internet|Check the correctness email/profile|Shut down. VPN (can block SMS)|Try to recover from another device-->
3. Use of MIUI backup (if synchronization was enabled)
MIUI Backup automatically saves application data, including some authorization settings, and if you've ever enabled it, the chance of recovering access without loss is pretty high.
Step-by-step:
- 🔄 Go to Settings. → Additionally. → Backup and reset.
- 📥 Select “Recover Data” and specify the latest backup (see the date of creation in the file name).
- ⚙️ In the list of available data, find the "Applications" section and tick the blocked.
- 🔓 After recovery, restart your phone – sometimes passwords don’t pull up immediately.
⚠️ Note: This method only works if the backup was created before the password was lost.If you have never set up the backup, the partition will be empty.
| Type of application | Recovering through the backup? | Notes |
|---|---|---|
| Social networks (VK, Facebook) | ✅ Yes. | Access tokens are restored, but password re-entry may be required. |
| Messengers (WhatsApp, Telegram) | ✅ Partially. | Telegram saves the session, WhatsApp only chats (password is not restored). |
| Banking applications | ❌ No. | Authorization data is not stored due to security policy. |
| Games (PUBG Mobile, Genshin Impact) | ✅ Yes. | The account is re-associated, but not the password itself. |
| System (Mi Home, Mi Fit) | ✅ Yes. | Full restoration of the link to the Xiaomi account. |
4. Delete application data (reset to factory settings)
If previous methods didn’t work, a radical way to clean up the application data would be to delete all settings and saved passwords inside the software, but not affect other data on the phone, and would be suitable for applications that aren’t synced to the cloud (such as some games or local programs).
How to reset:
- Open Settings → Applications → Application Management.
- Find the blocked application in the list and tap it.
- Select “Storage” → “Clear Data” and confirm the action.
- Restart the application – it will open as after the first installation.
⚠️ Note: For Xiaomi system applications (such as Mi Home), data cleanup may result in the loss of tied smart home devices.Before reset, make sure you have access to your Mi Account to re-synchronize.
What to do if the “Clear Data” button is inactive?
5. Unlock through ADB (for advanced users)
The Android Debug Bridge (ADB) tool allows you to control your phone via your computer, including resetting the passwords of some applications, and requires the USB Debugging Mode enabled, and is only suitable if you have previously activated it.
Instructions for Windows:
- Download ADB Tools and unpack it into the C:\adb folder.
- Connect your phone to your PC via USB and select File Transfer mode.
- Open the command line (Win + R → enter cmd) and execute: cd C:\adb adb devices If the device appears in the list, go further.
- To reset the application password, enter: adb shell pm clear com.example.app Replace com.example.app with a real application package (you can find it through the App Inspector in the Play Market).
🔧 Technical nuance: Some applications (e.g., Mi Home) use secure data stores, and ADB It's not going to clean them up, and then it's only going to help you reset your phone completely.
💡
If you don't know the batch name of the app, install the App Inspector from Play Market on your phone, which will show you the exact package name for the ADB team.
6. Complete phone reset (last resort)
If no methods have worked, then you have to reset your phone to factory settings, which will delete all data, including photos, contacts and installed apps, so only use this method if:
- 🔒 You don’t have important information on your phone (or it’s synced to the cloud).
- 📱 The application is critical (e.g. banking) and other methods have failed.
- 🔧 You are willing to spend time setting up your phone from scratch.
How to reset:
- Go to Settings → About the phone → Reset settings.
- Select “Delete all data” and confirm the action.
- After the reboot, the phone will be like new – install the app again and log in.
⚠️ Note: Xiaomi phones with a locked bootloader (most models) may require data entry from the Mi Account tied to the device after a reset.If you don't remember them, the phone will turn into a "brick." Before reset, make sure you remember the email and password from Mi Account!
💡
If the phone is tied to a Xiaomi account and you don’t remember the data from it, the reset will make the device unusable!
7. alternative methods (if nothing helps)
When standard methods don’t work, you can try workarounds:
- 📞 Call for support for the app, VK Telegram and Telegram have feedback forms where you can confirm the ownership of the account through the linked number or documents.
- 🛠️ Use the second phone if the app is tied to SIM-card (for example, a bank card), insert it into another device and restore access there.
- 🔍 Search for saved passwords. Check: Google Password Manager (passwords.google.com) Notes or Notepad on your phone. Browser history (if the password was entered through the web version).
- 📥 Reinstall the app. Sometimes it helps to remove and re-install through the Play Market (but it doesn't work for Xiaomi system applications).
💡 Advice for Redmi owners and POCO: These models sometimes reset through Safe Mode. To activate, press the power button, then long tap, select "Stop» → «Reboot to Safe Mode.In this mode, some apps allow you to reset your password without additional checks.