What to do if Xiaomi is stuck on the inclusion and does not pass the logo

Xiaomi smartphone suddenly stopped turning on beyond the screensaver with the Mi logo or POCO? The screen flashes, the device reboots in the loop, and access to the system is absent? This problem is familiar to many owners of Redmi, Mi and POCO devices – from the budget Redmi 9A to the flagship Xiaomi 13 Ultra. The reasons can lie in software failures (failed update, application conflict) and hardware malfunctions (damaged memory, discharged battery).

It is important to quickly diagnose the source of the problem. If the smartphone responds to charging (the indicator lights up), but does not load, most likely, it is the fault of the software. If the device does not give any signs of life (no vibration, no LED light), it can be a critical failure of the bootloader or failure of the board components. In this article, we will analyze all the working methods, from the simplest reset to flashing through EDL, taking into account the specifics of Xiaomi devices.

Before you start your recovery, check:

• 🔋 Battery charge: connect the smartphone to the original 30 RAM+ A discharged battery can block the load.
• 🔌 Cable and port: Try another one USB-cable (preferably with data transmission support) and port to PC.
• 🌡️ Overheating/supercooling: If the device has overheated or been in the cold, let it return to room temperature.

1. Forced reset: first step when getting stuck

If Xiaomi is stuck on the logo but reacts to buttons (vibrates, lights up), try a hard reset, which is safe and often solves the problem without losing data.

For most Xiaomi/Redmi/POCO models, the combination is as follows:

1. Press the power button + increase the volume for 10-15 seconds.
2. Release the buttons when the screen goes out (or the Mi logo appears).
3. Wait 1-2 minutes – the device should boot in normal mode.

Some models (e.g. Redmi Note 8 Pro, POCO X3 NFC) may require power clamping + volume reduction. If the combination does not work, check the current instructions for your model in the official documentation.

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If after the reboot, the smartphone is back on the logo, but now the word "Mi Recovery" appears, it means that the device is trying to enter recovery mode. In this case, go to the section about Recovery.

2. Log in Recovery Mode and reset settings

If the forced reboot doesn’t work, the next step is to load into Recovery mode, where you can reset to the factory settings (Wipe Data), which will eliminate software conflicts.

Instructions for entering Recovery:

From the Recovery menu (English or Chinese) select:

• 🔄 Reboot → Reboot to System (Try the regular booting).
• 🧹 Wipe Data → Wipe All Data (full reset, deletes all files!).
• 📦 Connect with MiAssistant (if you need to connect to a PC for firmware).

⚠️ Note: Reset via Wipe Data will delete all data, including photos, messages and installed applications. If the smartphone was enabled sync with Mi Account or Google, some data (contacts, notes) can be restored after authorization.

3. Fastboot firmware: if Recovery doesn't help

If the smartphone does not boot even after reset, you will need to reflash it through the Fastboot. This method is suitable for devices with an unlocked bootloader. If the bootloader is locked, you first need to unlock it (instruction below).

You'll need firmware.

Step-by-step:

1. Turn off your smartphone and press the power + volume down to enter the Fastboot (the image of a rabbit in a hat-eared will appear).
2. Connect the device to a PC. The device should appear in Device Manager Android Bootloader Interface.
3. Unpack the firmware in a folder without Cyrillic characters (for example, C:\MiFlash\rom).
4. Open the Mi Flash Tool, press Select and point the path to the firmware folder.
5. Select firmware mode: Clean All – complete cleaning (recommended for critical crashes); Clean All and Lock – cleaning + locking the bootloader (only if it was unlocked!); Save User Data – saving user data (not always working).

Flash

⚠️ Note: If after firmware through Fastboot, the smartphone does not turn on and flashes a red indicator - this is a sign of a damaged partition persist. EDL (see section 5).

4. Unlocking the bootloader (bootloader)

If you try to flash a device through Fastboot and see the error "Device is locked", it means that the bootloader is locked. Xiaomi blocks the bootloader on all devices to protect against unauthorized access. To unlock it, you need to get permission from Xiaomi through the official Mi Unlock Tool.

The unlocking process:

1. Download the Mi Unlock Tool and install it on PC.
2. Sign in to your Mi Account (it should be linked to your device!).
3. Turn it on on your smartphone: 🔗 OEM Unlocking in Settings → For developers. 🔄 USB Debugging (debugging by USB).

Fastboot

Mi Unlock Tool

72-168 hours

After successful unlocking, you can stitch the device through Fastboot or install custom firmware (LineageOS, Pixel Experience).

5. Firmware through EDL: a last resort

If the smartphone does not respond to any combination of buttons (not included in Fastboot or Recovery), the last option is the firmware via Emergency Download Mode (EDL), which is activated at the hardware level and allows you to restore the device even when the bootloader is damaged.

To run through EDL, you will need:

• 💻 PC with Qualcomm driver HS-USB QDLoader 9008 (manually installed).
• 📦 Firmware in.mbn or.elf format for your model.
• 🔧 Mi Flash Pro or QFil (for Qualcomm chips).
• 🔌 Testpoint (some models require closing contacts on the board).

Step-by-step:

1. Turn off your smartphone and connect it to your PC without pressing buttons.
2. Close the testpoint (if required for your model). For example, on the Redmi Note 8 Pro, you need to close the contacts near the battery connector.
3. Device Manager should appear Qualcomm HS-USB QDLoader 9008.
4. Open Mi Flash Pro, select firmware and press Flash.
5. Wait until the process is completed (it can take up to 30 minutes).

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Firmware through EDL is the riskiest method, and a mistake in the process (such as a communication break) can turn a device into a brick. If you are not sure about your abilities, contact the service center.

Hardware causes: when iron is to blame

If none of the software methods worked, the problem could be a hardware malfunction, and here are the most common reasons:

🔋 Faulty battery:

• Symptoms: the smartphone is turned on only from charging, turns off when the cable is disconnected.
• Solution: battery replacement (cost for Redmi - from 1,500) ₽, for flagships - up to 5,000 ₽).

💾 Damaged memory (eMMC/UFS):

• Symptoms: cyclic reboot, read/write errors, smartphone is not determined by PC.
• Solution: Replace the memory chip (expensive repair, often impractical).

🔌 Problems with the motherboard:

• Symptoms: lack of reaction to charging, overheating, the smell of burning.
• Solution: diagnostics in the service center (components may be soldered).

📶 Damaged charging connector:

• Symptoms: The smartphone charges only in a certain position of the cable.
• Solution: Replacement of the connector (from 1000) ₽).

⚠️ Note: If Xiaomi smartphone stopped turning on after falling into the water or a strong impact, do not try to sew it - this can aggravate the damage.

7. Contacting a service center: when nothing helps

If you have exhausted all options, and the smartphone is still not turned on, it is time to turn to professionals. Xiaomi official service centers in Russia and the CIS provide warranty and post-warranty service.

What you need to know before visiting the service:

• 📄 Warranty card: If the device is warranty, repairs can be free (provided the problem is not caused by mechanical damage).
• 💰 Cost of repair: Replacement of the display: from 3 000 ₽. Battery replacement: from 1,500 ₽. Diagnosis of fees: from 1000 ₽. Flip-through EDL: 2,000 ₽.
• ⏳ Repair time: from 1 day (firmware) to 2 weeks (order of spare parts).

The addresses of official Xiaomi service centers can be found on the website: mi.com/ru/service. Check by phone before visiting to see if they are recovering from software failures – some centers specialize only in mechanical damage.

If your city is not covered by official services, look for proven workshops with reviews on Yandex.Maps or 2GIS.

• 🔧 Availability of micro soldering equipment (for example, Quick station) 861DW).
• 📋 Warranty for repair (minimum 3 months).
• 💬 Reviews about the repair of your model (for example, Redmi Note 11 Pro)+).

FAQ: Frequent questions about Xiaomi hanging on the logo