Xiaomi TV does not respond to the remote control: what to do in 2026

Your Xiaomi Mi. TV Is it that you're not responding to remote control commands, and the buttons on the body are either missing or not working? This problem is familiar to many owners of smart TVs of the brand - from budget Mi TVs to the company's "Mi" TVs? TV 4A before the flagship Mi QLED TV 75.In 90% of cases, the fault is not due to a hardware defect, but to software failures or trivial discharge of the batteries, but how to accurately determine the cause and regain control of the device?

In this article, we'll look at all the possible causes, from trivial (surfed batteries) to rare (infrared receiver damage), you'll get step-by-step instructions with photos, video examples and tables of compatibility of remote controls for different models, and if the problem is more serious, you'll learn how to do without a remote control using a smartphone or computer, starting with the simplest.

1. Battery Check: Why Xiaomi Remote TV may not work

Statistics from service centers show that 63% of Xiaomi’s idle remote is associated with batteries that are discharged or incorrectly installed, and even if the indicator on the remote is on, it does not guarantee sufficient charge to transmit a signal over a distance.

What to do:

• 🔋 Replace the batteries with new ones (we recommend Duracell or Energizer alkaline batteries). Xiaomi remotes are sensitive to voltage - even at 1.3V instead of 1.5V, failures can occur.
• 🔄 Reset the batteries by taking them out for 30 seconds, and that'll reset the residual charge of the capacitors.
• 🧲 Check for polarity: Contacts "+" and "-" must match the markings in the compartment. TV Stick is often found in reverse polarity!
• 📏 Estimate the distance: hold the remote close to the IR receiver (usually located on the right or bottom of the screen). If it works, the problem is the weak signal.

If the remote is still out of order after you change the batteries, move on to the next step.

Replaced with new alkaline batteries

We've tested polarity (+/-) compartment

Removed batteries for 30 seconds to reset

Tested the remote control close to the TV (5-10 centimeter)

We tried batteries from another operating remote.-->

⚠️ Note: In the remotes Xiaomi Mi Remote Pro (models with backlight) used lithium batteries CR2032. They can not be replaced with salt or alkaline – this will lead to corrosion of contacts!

2. Diagnostics of the IR transmitter: how to check the remote without a TV

If the batteries are fine, but Xiaomi TV It doesn't respond, it could be a faulty IR transmitter, and you can check it with your smartphone:

1. Turn on the camera on your smartphone and point the remote control (from a distance) at it 5-10 centimeter).
2. Press any button. If the transmitter is working, you'll see a flashing purple light in the viewfinder.
3. The absence of blinking means the IR diode breaks or the circuit break inside the remote.

An alternative way is to use an IR tester (sold in radio stores for the first time). 200-300₽). Hold the remote to the sensor and press the buttons. If the indicator on the tester does not light up, the transmitter is defective.

If the transmitter is good but the TV is not responding, the problem may be in the IR receiver itself Xiaomi. TV. About this in the next section.

Original Mi Remote (black, unlit)

Mi Remote Pro (with backlighting and voice control)

Remote from Mi Box (white, compact)

Universal remote (not Xiaomi)

Another option-->

3. Resetting remote settings: a software method of recovery

Xiaomi remotes (especially Bluetooth models) can “forget” pairing with the TV after updates or power failures, in which case the software reset will help:

1. Remove the batteries from the remote for 1 minute.
2. Put the batteries back in.
3. Press and hold the Menu buttons. + OK simultaneously for 10 seconds until the indicator blinks twice.
4. Bring the remote to the TV at a distance 5-10 cm and press Power.

For the Mi Remote Pro (voice-controlled) consoles, the procedure is different:

1. Press the Voice Search + Home buttons for 15 seconds


2. Wait for the double blink of the blue indicator




3. Press "OK" to re-pair

If the reset didn’t help, try reflashing the remote via the Mi Home app:

• 📱 Open Mi Home → Choose your TV set.
• 🔄 Go to Settings. → DU remote → Update firmware.
• ⚡ Wait for the process to be completed (don’t turn off Bluetooth!).

⚠️ Note: After resetting the Mi Remote Pro remote, you may need to reconfigure the voice assistant. → Voice control → Microphone setup.

💡

If you lost your original remote, you can use your smartphone as a temporary replacement. Install the Mi Remote (Android) or Xiaomi app. TV Remote (iOS) and connect via Wi-Fi to your TV.

4. Checking the TV IR receiver: hardware malfunctions

If the remote is working, but Xiaomi TV It doesn't respond, it could be an IR receiver, a little black square on the front panel, that's easily damaged when you clean the screen or transport it.

How to diagnose:

• 🔍 Examine the receiver for physical damage (cracks, dents).
• 🕯️ Light a flashlight into the receiver: if dust or spider webs are visible inside, it can block the signal.
• 📱 Check the response to commands from your smartphone (via Mi Remote) If the smartphone controls TV and the remote doesn't, the problem is the receiver.

What to do:

1. Clean the receiver with a cotton swab dipped in alcohol. Do not use wet wipes!
2. If the receiver is damaged, it can be replaced by itself (the cost of the part — 150-300₽). For that:

⚠️ Attention: On Mi models TV Q1E mi TV ES The IR receiver is integrated into the main board, and replacing it requires soldering chips and better trusting the specialists.

5. Alternative ways to control the TV without a remote

If the remote is not working and the buttons on the body are missing (like the Mi). TV 4S), You can control the TV in alternative ways:

Detailed instructions for the Mi Remote application:

1. Connect your smartphone and TV to the same Wi-Fi network.

If Wi-Fi is not working, use it. HDMI-CEC:

• 🎮 Connect to the TV set-top box (Mi Box, Apple) TV) game console.

💡

The most reliable way to control without a remote — USB-It works even when Wi-Fi crashes and allows you to access all settings of the TV.

6. firmware update: if the problem is in the software

The remote malfunctions are often associated with outdated firmware on the TV, for example, in versions. MIUI TV There was a bug below 3.0 that caused the IR receiver to freeze after a long downtime, and the update solves the problem 80 percent of the time.

How to update firmware:

• 🌐 Internet access (if Wi-Fi is working):
• 💻 Through USB (if there's no internet):

⚠️ Attention: On Mi models TV 4X mi TV 4C when updated USB You can not use flash drives larger than 32 GB – the TV does not recognize them!

If the update doesn't help:

• 🔄 Perform a reset to factory settings:
• 📞 Contact Xiaomi via live chat or phone 8 800 775-66-64 (call-off).

7.When to contact the service: signs of serious breakdowns

If none of these things worked, the problem could be hardware, and here are some signs of serious malfunctions that need repair.

• 🔌 The TV does not respond to the remote or buttons (if any).
• 💥 When turned on, a click of the relay is heard, but the screen does not light up.
• 🔥 The TV smells like a burn or it warms up.
• 📺 Artifacts (stripes, flickering) appear on the screen even in the menu.
• 🔊 There is a sound, but there is no image (or vice versa).

Cost of repairs in service centers (2026):

⚠️ Attention: If your Xiaomi TV warranty (usually 12 months), do not open the case yourself! This will void the warranty.

How to choose a service:

• 🔍 Check reviews on Yandex.Maps or 2GIS.
• 📋 Check if there are original parts for your model.
• 💰 Compare prices: the spread in Moscow – up to 30%!
• ⏳ Ask about the timing: repair of the IR receiver should not take more than 2 days.

FAQ: Frequent questions about Xiaomi’s broken remote TV