Buying a Xiaomi smartphone is always a compromise between price, specs and reliability. But even the most advanced device can fail, and there comes a guarantee. However, many users face confusion about how much it works, what covers and what does not, and how not to lose the rights to free repairs, especially in Russia, where the rules may differ from Xiaomi’s global standards.
In this article, we will discuss the official warranty terms for Xiaomi smartphones, the terms of its validity (including pitfalls), as well as how to check the status of the warranty by IMEI and not run into a denial in the service center. Separately, we will focus on the nuances for flagships (Xiaomi 14, Redmi K70) and budget models (Redmi Note 13, POCO X6), as well as what to do if the warranty has already expired, but the phone broke.
Official warranty dates for Xiaomi smartphones in 2026
The standard warranty period for Xiaomi smartphones is 12 months from the date of purchase – this rule applies in almost all countries, including Russia, Europe and Asia.
- 📅 For Russia and CIS: 1 year (12 months) is the minimum term set by the law on consumer protection. 13T or Redmi K60) can have an extended warranty of up to 18-24 months if the buyer has issued it through official channels (for example, in branded Mi Store stores).
- 🌍 For Europe: 2 year-end (24 month) - according to the directive EU 1999/44/EC. This rule applies even for devices purchased in online stores (such as AliExpress or Amazon), if the seller is an official partner of Xiaomi.
- 🏷️ For China and Asia: 1 year, but with the possibility of renewal up to 2 years when registering the device on the official Mi Community website.
Important: the warranty period begins to be calculated not from the date of manufacture, but from the date of purchase (dates on the check or warranty card). If you bought a smartphone “with your hands” without documents, the warranty is automatically canceled – even if the device is new and has never been repaired.
What Xiaomi Guarantee Covers: The Complete List
Xiaomi warranty applies only to manufacturing defects and malfunctions caused by the manufacturer, and this is what is included in warranty service:
- 🔋 Battery: if it is swollen, does not hold a charge (less than 50% of the declared capacity) or quickly discharges in the first 6 months of use.
- 📱 Screen: dead pixels, uneven backlighting, sensor problems (unless caused by mechanical damage).
- 🔊 Speakers and microphone: lack of sound, wheezing, noise when talking.
- 📡 Communication antenna and modules: problems with LTE, Wi-Fi, Bluetooth or GPS, If they are not related to software failures.
- 🔧 Buttons and connectors: power/volume buttons, damaged connector USB-C slot-box SIM-map.
However, there are exceptions that are not covered by the guarantee:
- 💥 Mechanical damage: cracked screen, dents on the body, traces of falls or impacts.
- 💦 Liquid infestation: even if the smartphone has protection IP53 (Like the Redmi Note 12, the warranty does not work when flooded.
- 🔄 Software failures: if the phone stopped turning on after firmware or custom software installation (for example, TWRP or LineageOS).
- 🔥 Overheating or fire: if the battery is swelling due to the use of an unoriginal charger.
⚠️ Warning: If you have disassembled your smartphone yourself (for example, to replace the battery or clean up dust), the warranty is automatically voided. Xiaomi service centers check the integrity of the seals and autopsy marks.
How to check the Xiaomi warranty by IMEI
To find out if your smartphone warranty is valid, just check it with IMEI (Unique Device Identifier).
- Find out your phone’s IMEI: Dial on the keyboard *#06# and a window with one or two IMEI numbers will appear. Look at the settings: Settings → Phone → General information → IMEI. On the device box (usually a barcode sticker).
Go to the official Xiaomi warranty check site:
- For Russia: mi.com/ru/service/warranty.
- For Europe: mi.com/global/service/warranty.
If the site shows an error or the warranty is not confirmed, the following reasons are possible:
- 📄 The device is not official: bought in a gray store or brought from abroad without localization.
- ⏳ Warranty expired: check the date of purchase in the check.
- 🔄 IMEI changed: if the phone was repaired with a replacement motherboard, the old IMEI might have been lost.
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Take a photo or save a screenshot of the warranty check page – this will help in case of disputes with the service center.
Comparison of warranty conditions for different Xiaomi models
Not all Xiaomi smartphones have the same warranty conditions, for example, flagship models (Xiaomi 14, Mix Fold 3) often receive extended support, while budget models (Redmi A2, POCO C65) may have restrictions.
| Model | Standard guarantee | Extended warranty (optional) | Features |
|---|---|---|---|
| Xiaomi 14 / 14 Pro | 12 months | Up to 24 months (when purchased from the Mi Store) | Free diagnosis within 6 months after the warranty expires |
| Redmi Note 13 Pro+ | 12 months | 18 months (when registering for Mi Community) | Battery warranty – 6 months (if capacity has fallen below 80%) |
| POCO X6 Pro | 12 months | No. | The guarantee does not apply to software failures after unlocking the bootloader |
| Redmi A2 / A2+ | 12 months | No. | Minimum warranty period, repairs only in authorized centers |
Important: For models with a folding screen (for example, Xiaomi Mix Fold 3) the display warranty is valid separately - usually 6 months for mechanical defects (screaks, backlashes) and 12 months for electronics.
What if the warranty is over and the phone is broken?
If the warranty period has expired, you have several options:
- Paid repairs at the official service center. Cost depends on the malfunction: Screen replacement: 5,000 to 20,000 ₽ (Battery replacement: 2,500-6000 ₽. Motherboard repairs: from 8,000 ₽. Advantage – original spare parts are used, water resistance is maintained (if there was one).
- Unofficial service centers. Cheaper, but higher risks: They may install unoriginal details (such as the screen with the worst color rendering); there is no guarantee for work (usually give 1-3 months).
It is suitable for older models (Redmi Note 9, POCO X3), where official repairs are too expensive.
Self-repair, if you have experience:
- Replacing the battery or speaker is a relatively simple procedure.
- Screen or board repairs require special equipment.
What do I do if I lose my check?
Frequent reasons for refusal of warranty repairs
Even if the warranty is in place, the service center may refuse to provide free repairs, and here are the most common reasons:
- 🔧 If the phone does not have factory seals or propellers with special markings, the warranty is canceled.
- 💧 Liquids are injected, even if the phone is protected. IP53 or IP68, Moisture indicators (usually white or red dots inside the device) are triggered when in contact with water.
- 🔥 If the battery is blown up by a cheap charger, the repair will be paid.
- 📱 Root rights or custom software: Any firmware modifications (including unlocking the bootloader) are warranty-free.
- 🔄 Problems after the upgrade: If the phone stopped working after installing the official firmware, it is considered a software failure and is not always covered by the warranty.