You pick up your Xiaomi, and the screen stays black, even though the phone vibrates when you press buttons or even makes notification sounds? Or the display turns on but shows blurry images, stripes, and the sensor doesn't respond to touch? Symptoms like this can indicate both a software failure and a hardware breakdown, from a stray plume to a damaged matrix.
In this article, we’ll break down all the possible reasons why the screen on Xiaomi doesn’t work (including the Redmi models, POCO, Mi, and we'll give you step-by-step diagnostic and problem-solving instructions, and you'll learn how to tell a firmware problem from a physical display breakdown when you can handle it yourself and when it's time to bring your phone to a service center. We also collected answers to frequent questions from users – from data recovery to the choice of spare parts for replacement.
Primary Diagnostics: How to Determine the Cause of Screen Failure
Before you rush to disassemble your phone or reset your settings, you need to understand what exactly is causing the crash, and here are the key signs that will help narrow down the possible causes:
- 🔋 Phone vibrates / sounds are available, but the screen is black → Most likely, the problem is in the backlight, display plume or graphics driver.
- 📱 The screen flashes, flickers or shows artifacts → Possible damage to the matrix, oxidation of contacts or failure in operation GPU.
- 👆 The display is turned on but does not respond to touch. → The touchscreen (sensory layer) or its controller is defective.
- 🔄 The screen only lights up after multiple reboots → A typical sign of a software failure (for example, after a failed update).
- 💥 The display is cracked or shows physical damage. → Mechanical breakdown of the matrix or touch screen.
If the screen is completely black, but the phone is showing signs of life (sounds, vibrations), try to light the display with a flashlight at an angle. If you see a dim image, the problem is the backlight (LED-If the screen is completely dark, either the plume or the matrix is to blame.
⚠️ Warning: If the phone falls into water or is exposed to extreme humidity, don't turn it on again! This can cause a short circuit. SIM-card and memory card, dry the device in rice or silica gel for at least 24 hours, and then contact the service.
2. Software failures: how to return to work without disassembly
In 30% of cases, the screen on Xiaomi stops working due to software errors: a failed update MIUI, Application conflict or system file corruption. Try these methods in order, from the simplest to the most complex.
Forced reset
If the screen is stuck on the Mi logo or does not respond to pressing, perform a hard reset:
- Press the power button for 10-15 seconds until the phone turns off.
- Wait 30 seconds, then turn it on again.
If after that the screen worked, but the phone began to brake - clear the cache in Settings → Memory. → Cleanup.
Safe loading mode
Safe mode disables all third-party applications, which helps to identify the conflict of the software:
- Turn off the phone.
- Press the Power button and as soon as the Mi logo appears, hold Volume down until the system boots up.
- At the bottom of the screen should appear the inscription Safe mode.
If the screen is working normally in this mode, remove the recently installed apps (especially launchers, antiviruses or optimizers).
2.3 Reset to factory settings via Recovery
If previous methods didn't work, you'll have to reset your settings. All the data will be deleted, so try saving it first (see section 5 for more).
Turn off the phone from charging.
Extract. SIM-card and memory card (if any)
Make sure the battery is at least 50% charged.
Prepare the data to log in to your Mi Account (if it was linked)
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Instructions for discharge:
- Turn off the phone.
- Press Power + Volume up for 10 seconds until the Recovery menu appears.
- Use volume buttons to navigate, select Wipe Data → Wipe All Data.
- Confirm the action and wait for the process to be completed.
- Select Reboot to reboot.
⚠️ Note: Some Xiaomi models (e.g. Redmi Note 10 Pro, POCO X3 Pro) after the reset, you may need to enter data from your Mi Account. If you do not remember the password, restore it in advance at account.xiaomi.com.
3. Hardware breakdowns: when you can not do without disassembly
If the software methods didn't work, the problem is the hardware, and let's look at the most common hardware malfunctions and how to fix them.
Display plume that has been left or damaged
The plume is a flexible cable that connects the matrix to the motherboard, and it can move away from vibrations (for example, after a fall) or rub over time.
- 📵 The screen periodically goes out when the phone is tilted.
- 🎨 Image is distorted (strips, blurring).
- 🔄 After pressing the body, the display can earn for a short time.
Solution: You need to disassemble the phone and check the plume. If it's gone, just plug it back in. If it's damaged, you need a replacement (the cost of a plume for popular models is between 300 and 1500). ₽).
How to check the plume without disassembly?
Lack of illumination (LED-ribbon)
If when illuminated with a flashlight on the screen you can see a dim image, but in normal mode it is not displayed - burned. LED-The lights or the lights controller:
- 🔌 Short circuit after moisture is ingested.
- ⚡ Voltage surge when charging.
- 🕒 Natural wear (typical for phones over 3 years old).
Solution: replacement LED-The service will cost between 1500 and 4,000 for the entire display unit. ₽ model-wise.
Damage to the matrix or touch screen
A cracked screen or a broken sensor is the most obvious problem, but even if there's no visible damage, the matrix could have failed because of:
- 💥 Impact (for example, falling on a hard surface).
- ☀️ Overheating (if the phone was in the sun for a long time or played heavy games without cooling).
- 🔋 Power Controller Fault (Characteristic of Redmi 9, POCO M3).
Solution: complete replacement of the display module, costing a spare part from 2000 ₽ (for budget models) up to 10 000 ₽ (For flagships of the type Xiaomi 13 Ultra).
| Xiaomi model | The cost of the original display (₽) | Cost of replacement in the service (₽) | Difficulty of self-replacement |
|---|---|---|---|
| Redmi Note 11 | 3 500 – 4 500 | 1 500 – 2 500 | Medium (requires a hair dryer to peel off) |
| POCO X4 Pro | 4 000 – 5 000 | 2 000 – 3 000 | Tall (fragile plume) |
| Xiaomi 12T | 8 000 – 10 000 | 3 000 – 4 000 | Tall (AMOLED-matrix) |
| Redmi 10A | 2 000 – 2 500 | 1 000 – 1 500 | Low (simple construction) |
Yeah, and then the screen started to glit.
Yeah, but there was no problem.
No, never.
I remember.-->
4.If the screen does not respond to touch (touchscreen does not work)
When the display is turned on but not reacted to touch, the problem lies in the touchscreen or its controller.
Sensor calibration
Sometimes the touchscreen starts to glittle after updating or installing the stock firmware. Try recalibrating it:
- Enter the code in the phone app: ##6484##.
- Select Touch Screen Test and follow the instructions on the screen.
- If the test fails, the sensor is defective.
Checking for conflict with protective glass or film
Cheap or mispatched security windows can block the touchscreen signal, remove them and check the screen.
- 🧴 There are no greasy marks or dirt on the display (wipe with microfiber).
- 📱 The phone is not in a case clamping the edges of the screen.
- 🔧 There was no mechanical damage (cracks, chips).
Replacement of the touchscreen
If the calibration didn't work, and the screen only responds to strong presses or individual zones, the touchscreen needs to be replaced. In most Xiaomi models, it's combined with the matrix into one module, so you have to change everything together.
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Before replacing the display, check the touchscreen in the engineering menu. To do this, type ##4636##, select Testing. → Touch Screen. If there's no response, the sensor is faulty.
5 How to save data if the screen is not working
If the phone turns on but the screen is black or unresponsive to touch, don't rush to reset the settings -- try pulling out important data first. Here are a few ways to do this:
5.1. Connecting to the PC via USB (debugging)
If you have previously included the debugging USB In the developer settings, you can control the phone from a computer:
- Connect Xiaomi to your PC via USB.
- Install Android SDK Platform-Tools on your computer.
- Open the command line in the adb folder and type: adb devices If the device is determined, copy the data with the command: adb pull /sdcard/ Path to PKK
Removal of the memory card (if any)
If you have a microSD installed in your phone, remove it and connect it to another device through a card reader, so you can access photos, videos and other files stored on the card.
5.3 Use. OTG-cable
If the screen is turned on, but the touchscreen does not work, connect through OTG-adapter USB-You can use it to make a mouse:
- 📁 Copy files to a flash drive or to the cloud.
- 🔄 Enable backup in Settings → System system → Backup.
- 📱 Remove problematic applications.
⚠️ Note: If the phone has enabled data encryption (in the security settings), it will be extremely difficult to extract files without a desktop screen, in which case only replacing the display or contacting the service center with a request to transfer data will help.
6. When to contact the service center
Self-repair is justified only in three cases:
- You are sure that the problem is in the plume (out contact).
- You have experience disassembling phones and the necessary tools (suction cup, mediator, hair dryer).
- The phone is no longer guaranteed and you are willing to take a risk.
In all other situations, it is better to contact the service, especially if:
- 🔧 Requires soldering (for example, replacement of the lighting controller).
- 💧 The phone got into the water (you need to clean the board with ultrasound).
- 📱 The new model (for example, Xiaomi 14, POCO F5), And parts are hard to find.
- 🔒 Encryption or a corporate account is tied on the phone.
The cost of diagnostics in official Xiaomi services is usually free, and repairs are cheaper than self-replacement with the risk of damaging the fee. mi.com/ru/service.
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If your Xiaomi is under warranty, don't open it yourself! This will void warranty obligations.
7.Prevention: How to Avoid Screen Problems in the Future
To make the screen on Xiaomi last longer, follow these guidelines:
- 🛡️ Use high-quality safety glass (like Spigen or Belkin) and cheap glass can scratch the display.
- 📦 Carry your phone in a case with shock absorbing inserts (e.g. Xiaomi Original Protective Case).
- 🔋 Do not use non-original chargers – they can cause voltage surges by damaging the backlight.
- 🚫 Avoid overheating: Do not leave your phone in the sun or near heat sources.
- 💧 Do not operate your phone in wet conditions (such as in the bathroom or in the rain).
- 🔄 Update your firmware regularly, but don’t install beta versions. MIUI — They may contain errors in display drivers.
If you drop your phone a lot, consider Gorilla Glass Victus models (like the Xiaomi 13 Pro or the Gorilla Glass Victus). POCO F4 GT). They are better at bearing the blows, although they are more expensive.