Why Standard Methods Don't Work in a Broken Screen
A broken screen on Xiaomi is not just a cosmetic defect, it's a serious problem that blocks access to all standard control functions. Even if the display shows the image but the touchscreen cracks, you can't swipe across the screen to turn it off. And if the matrix is completely inoperable (black screen, artifacts, no backlighting), there will be no visual clues.
The problem is that smartphone makers β including Xiaomi, Redmi and POCO β donβt have hardware buttons to force you to shut down. Unlike older mechanical keyboard bells, todayβs devices are designed to be controlled via touch interfaces or voice commands. But what if the screen doesnβt respond and the phone is draining, overheating, or needs to be rebooted?
In this article, weβll look at all the possible ways Xiaomi can turn off a broken screen, from simple button combinations to advanced ADB and case disassembly techniques. Importantly, some methods require pre-preparedness (such as USB debugging enabled), so their effectiveness depends on whether you set up your phone in advance.
Method 1: Forced reboot via power and volume buttons
The most versatile method that works on 90% of Xiaomi models (including Redmi Note 10/11/12, POCO X3/X4, Mi 11/12) is a hard reset via a combination of physical buttons. It simulates battery extraction and forcibly restarts the system even if the screen is not responding.
Instructions:
- π Hold the power button (on) and the volume button at the same time.
- β³ Keep them clamped for at least 10-15 seconds (on some models, up to 20 seconds).
- π When the phone vibrates or the screen flashes (if the matrix is partially working), release the buttons.
- π± After restarting, the smartphone will turn off or start in normal mode (depending on the model).
If the combination does not work, try an alternative:
- π Power button + Volume reduction (on some devices, such as Redmi) 9A).
- π Power button + both volume buttons (for POCO F3/F4).
Make sure your phone is not connected to the charger.|Check if the "Bixby" button is accidentally pressed (on some models)|Try to press the buttons with force - sometimes the contacts oxidize|If the phone is in the case, remove it - it can block the pressing-->
β οΈ Warning: Hard reboot does not save unsaved data in open applications. If the phone was unlocked before the screen was damaged, you may need to enter after the reboot. PIN-the code or pattern lock (if it has been installed).
Method 2: Shutting down via PC Connection (ADB)
If your Xiaomi has previously enabled USB debugging (USB Debugging in the developer settings), you can turn it off using your computer and the ADB (Android Debug Bridge) utility, a method that is suitable for users who have at least once connected the phone to a PC for debugging.
Step-by-step:
- π₯οΈ Install Platform Tools on PC (includes) ADB).
- π Connect your smartphone to your computer through USB-cable (preferably original).
- π Open the command line (cmd) in the folder with ADB enter:
adb devicesIf the device is determined (the serial number will appear), execute the shutdown command:
adb shell reboot -pIf the team doesnβt work, try an alternative:
adb shell input keyevent 26(This simulates the pressing of the power button).
What if the ADB canβt see the device?
β οΈ Attention: If debugging is on USB It wasn't on in advance, it won't work, and it's also on some firmware (e.g., some firmware, MIUI Global) may require proof of trust in the PC on the phone screen β which is not possible with a broken display.
Method 3: Battery extraction (for models with removable battery)
In the past, most smartphones made it easy to remove the battery to force the power out. These are rare today, but some low-end Redmis (like the Redmi 7A, Redmi 8A) still have a removable battery, and if your phone is one of them, it will be the most reliable.
How to remove the battery:
- π οΈ Turn off the phone (if it still responds to the power button).
- π§ Remove the back cover (need a mediator or plastic card).
- π Carefully tuck the battery on the side and remove it for 10-15 seconds.
- π± Install the battery back and turn on the phone (if necessary).
| Xiaomi model | Removable battery? | Difficulty of extraction |
|---|---|---|
| Redmi 7A | β Yes. | Easy (clatch cover) |
| Redmi 8A | β Yes. | Medium (needs mediator) |
| Redmi 9A/9C | β No. | Battery glued. |
| POCO M2 | β No. | Requires disassembly of the hull |
| Mi A3 | β No. | Difficult disassembly (risk of damage to plumes) |
β οΈ Note: If the battery is non-removable (as in most modern models), do not try to remove it yourself without experience:
- π₯ Damage to plumes or motherboard.
- π₯ Fire of lithium-ion battery with careless handling.
- π« Loss of warranty (if the phone is still in warranty service).
Yes, easy to remove | Yes, but hard to remove lid | No, battery glued | I don't know, I didn't understand-->
Method 4: Discharge the battery before it is completely shut down
If no other method has worked, the only option is to wait until the discharge is complete.
- π The phone doesn't respond to the buttons.
- π₯οΈ No access to PC for ADB.
- π οΈ The battery is not removable, and you do not want to disassemble the body.
How to speed up the discharge:
- π΅ Turn on music or video at maximum volume (if the screen is even slightly running).
- π¦ Activate your flashlight (if you have a physical button or voice assistant).
- π‘ Turn on modem modem (if the phone is connected to another device).
- π₯ Run resource-intensive applications (games, benchmarks) through ADB (if debugging was on).
How long will it take to defuse?
| Battery capacity | Discharge time (when used actively) | Discharge time (standby) |
|---|---|---|
| 3000β4,000 mAh | 3-5 hours | 12-24 hours |
| 4,000-5,000 mAh | 5-8 hours | 24-48 hours |
| 5000β6,000 mAh | 8:12 hours | 48-72 hours |
β οΈ Warning: If the phone overheats during discharge (for example, due to a damaged battery), do not leave it unattended. Lithium-ion batteries can ignite when overheated!
π‘
If your phone is dead but doesn't turn on after you're connected to charging, try holding the power button for 30 to 60 seconds, sometimes helping to wake up the power controller.
Method 5: Contact Xiaomi Service Center
If you need to not just turn off your phone, but save data or repair the screen, the best option is to contact the official Xiaomi service center.
- π§ Connect to the phone through test points (special contacts on the board).
- π₯οΈ Extract data using professional equipment (e.g. UFi Box or Medusa Pro).
- π Replace the screen or battery with the warranty (if it is valid).
Cost of services in Xiaomi service centers (approximately):
| Service | Cost (β½) | Time limit for implementation |
|---|---|---|
| Diagnostics | 0β500 | 15-30 minutes |
| Replacement of the screen (without sensor) | 3 000β8 000 | 1-3 days |
| Battery replacement | 1 500β3 500 | 1-2 hours |
| Data extraction | 2 000β10 000 | 1-5 days |
Where to find the official Xiaomi service?
- π On the official website (section "Service centers").
- π Through Google or Yandex maps (search for "Xiaomi service center [your city]").
- π Phone hotline: 8 800 775-66-75 (call-off).
π‘
If the phone is warranty, don't try to repair it yourself! Independent disassembly of the case will void warranty obligations.
What to do if the phone does not turn off and overheats
If Xiaomi with a broken screen not only doesnβt turn off, but also gets very warm, this could be a sign:
- π₯ Short circuit due to damaged battery or screen plume.
- π₯οΈ looped process in the system (for example, firmware failure).
- π Problems with the power controller (often after a fall or impact).
Action in this situation:
- βοΈ Refrigerate your phone: Put it on a metal surface or in a cool place (but not in the fridge!).
- π Turn off the charger (if it was connected).
- π Try a forced reboot (Type 1).
- π¨ If the phone continues to warm and does not turn off, do not leave it unattended - contact the service or put in a non-combustible container (for example, a metal pelvis).
β οΈ Warning: If the phone case is swollen, there is a smell of burning or smoke, immediately take it outside or in a well-ventilated room. Lithium-ion batteries emit toxic gases when they ignite!