How to turn off Xiaomi smartphone if the screen is not working: step-by-step instructions

Why the smartphone does not respond to the screen and what to do

The situation when the Xiaomi screen stopped responding to touch or does not turn on at all, but the phone is working (ringing, vibrating, making sounds), familiar to many users. The reasons can vary from a software failure after updating to physical damage to the display or plume, but even in this case, the device must be turned off — for example, to restart, save charge or prepare for repair.

The main problem is that without a desktop screen, you can’t use the standard shutdown menu. But there are several alternative methods that will help you turn off Xiaomi without accessing the display. In this article, we’ll look at all the available methods, from simple (button combination) to advanced (using ADB or disassembling the case).

If your Redmi Note 10 Pro, POCO X3 or other Xiaomi model doesn’t respond to the screen but it’s charging or making sounds, don’t panic. 90% of the time, you can turn it off without a service center, and the main thing is to choose the right way depending on the condition of the smartphone.

Method 1: Forced reboot through buttons (Hard Reset)

The most versatile method that works on all Xiaomi models is forced rebuke using hardware buttons, which does not require disassembling the device or connecting to a PC, but resets all temporary data (for example, unsaved files in applications).

Instructions:

• 🔄 Press the power button (usually located on the side) and the volume button at the same time.
• ⏱️ Hold them for 10-15 seconds until the device vibrates and reboots.
• 📱 If the screen blinks briefly (even if the image is not visible), release the buttons - the smartphone will start to turn off.
• 🔋 Wait 30 to 60 seconds after vibration: the phone should shut down completely.

This method works even if:

• 🖥️ The screen is completely black, but the phone responds to charging (lights indicator).
• 🔄 The device hung on the logo. MI or in a reboot cycle.
• 📵 Touchscreen doesn't work, but the display turns on (for example, after a fall).

⚠️ Note: If after a forced reboot the phone turns on itself again (for example, due to auto-start after charging), immediately move to the method of removing the battery or connecting to the PC. 9A) It can be automatically activated when connecting to the network.

Method 2: Shutting down via PC Connection (ADB)

If your Xiaomi previously enabled USB debugging mode (Settings → About Phone → MIUI version, then 7 times click on the version to activate the developer mode), you can turn off the device using the ADB command (Android Debug Bridge).

Step-by-step:

1. 🖥️ Install Google’s Platform Tools on PC (includes adb.exe).
2. 📱 Connect Xiaomi to your computer through the original USB-cable (important: use the back port) USB on a PC for a stable connection).
3. 🐍 Open the command line (Win) + R → Type in cmd) and go to the folder with adb:

cd C:\platform-tools

1. 🔍 Enter a command to check the connection:

adb devices

If the device is determined (the serial number will appear), execute the shutdown command:

adb shell reboot -p

If the team doesn’t work, try an alternative:

adb shell input keyevent 26

(This simulates the pressing of the power button).

⚠️ Note: If you have never turned on the debugging USB, In that case, move on to the physical methods (removing the battery or holding the buttons).

Method 3: Removal of the battery (for collapsible models)

If the software methods did not help, and the smartphone does not respond to any buttons, there is a physical power outage, which is only suitable for models with a removable battery (for example, Redmi 4X, Redmi 5A) or devices that can be disassembled without special tools.

Instructions for battery recovery:

• 🛠️ Turn off your smartphone (if it responds to buttons) and remove it. SIM-memory-card.
• 🔧 Carefully tuck the back cover with a plastic spatula (do not use metal objects!). Start at the corner near the headphone jack.
• 🔋 Disconnect the battery plume (usually it is glued, so pull the tongue or use alcohol to soften the glue).
• ⏱️ Wait 1-2 minutes, then plug the battery back in and try turning on the phone.

On Xiaomi models with a non-removable battery (for example, Mi 10T, POCO X4 Pro), self-disassembly can lead to damage to the plumes or loss of warranty.

💡

If you're afraid of damaging your smartphone when you disassemble, take a picture of each step on a friend's phone or record a video to help you put the device back together properly.

Method 4: Discharge the battery before it is completely shut down

The longest but safest method is to wait until the battery runs out.

• 🔌 The phone does not respond to buttons but does not charge (for example, a broken connector).
• 📵 You are afraid of damaging the device when disassembling.
• ⏳ You have time (from 6 to 24 hours depending on the model).

How to speed up the discharge:

• 🎵 Turn on music or video (if the phone makes sounds).
• 🔦 Activate your flashlight (if you have a physical button or voice assistant).
• 📡 Enable modem modem (if previously configured).
• 🔥 Use the load testing through ADB (if debugging is on):

adb shell dumpsys battery set ac 0


adb shell dumpsys battery reset

These commands simulate a disconnect from charging and reset the battery data, accelerating the discharge.

⚠️ Note: If the battery in Xiaomi is swelling (seen by the raised cover or characteristic crunch), do not wait for full discharge - it is dangerous! Immediately remove the battery or take the device to the service.

Method 5: Using a voice assistant (if enabled)

On some Xiaomi models (e.g. Mi 11, POCO F4), you can turn off your phone using Google’s voice assistant or XiaoAI. This method works if:

• 🎤 Voice assistant has been activated earlier (in security settings).
• 📶 The phone is connected to the Internet (via mobile network or Wi-Fi).
• 🔊 The microphone is working (check if the phone is responding to sounds).

Instructions:

1. Say “OK Google” or “Hey XiaoAI” (depending on the firmware).
2. After the beep, say “turn off the phone” or “Turn off the phone.”
3. Confirm the action by voice (if necessary).

If the assistant doesn't respond:

• 🔕 Check if it is turned off in the settings (Settings) → Google → Voice search).
• 📵 Make sure the microphone is not silenced (for example, after a fall).
• 🔄 Reboot the phone with buttons (method 1) and try again.

Method 6: Service codes and engineering menu

On some Xiaomi models, you can call the service menu even without a desktop screen using button combinations or USSD-This method is suitable for experienced users, as incorrect actions can lead to resetting of settings.

Popular combinations:

• 📞 Dial from another phone to your Xiaomi code: ##4636## (test menu).
• 🔢 Press the power button. + Reduce volume by 10 seconds to log in to Fastboot.
• 🔄 In Fastboot mode, connect your phone to your PC and type a command:

fastboot oem off-mode-charge 0

This will turn off charging when it is off and the phone will shut down completely.

Warnings:

• ⚠️ Not all codes work on custom firmware (e.g. LineageOS).
• 🔧 Logging into Fastboot on a blocked bootloader can lead to a data reset.
• 📵 Some operators are blocking USSD-codes (e.g, Tele2 or Iota).

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Service codes are the riskiest method, and if you're not sure what you're doing, use a physical power outage or ADB.

What to do if nothing helps: extreme measures

If none of the above methods worked, then extreme measures remain:

1. 🔌 Power outage via charger: Use a non-original RAM with a “fast discharge” function (e.g. from Samsung with 2A current)+). Connect Xiaomi and disconnect immediately – this can cause a failure in the power controller.
2. ❄️ Battery cooling: Put your phone in the bag and fridge for 10-15 minutes (not in the freezer!).A sharp temperature drop can cause a shutdown.

Short-term closure of contacts:

• Only for power users! Close the battery contacts with a metal object for 1-2 seconds.
• Risk: You can burn the board or power controller.