How to find out if Xiaomi phone is warranty or not: step-by-step instructions 2026

Have you bought a Xiaomi smartphone with your hands, found a box from an old device, or are you just wondering if the warranty is still valid? Verification of warranty status is a critical step before repairing, selling or contacting a service center. In this article, we will discuss all the official and alternative ways to find out whether your Redmi, POCO or Mi is on warranty, even if you do not have a check or a box.

The manufacturer provides a warranty for Xiaomi smartphones for a period of 12 to 24 months depending on the region and model, but its validity can only be confirmed through authorized sources. We tested all methods for relevance in 2026 and identified those that work for Xiaomi 14, Redmi Note 13 Pro+, POCO F6 and other modern devices. Importantly, some methods require knowledge of IMEI or S/N — how to find them, we will also tell you.

1. Official guarantee check through Xiaomi website

The most reliable method is to use the warranty check service on Xiaomi’s official website, which is suitable for all models released after 2018, and shows the exact warranty period, activation date, and information about service centers.

Here's the step-by-step instruction:

1. Go to mi.com/global/verify (for global versions) or order.mi.com/site/service/guarantee (for Chinese devices).
2. Enter. IMEI serial number (S/N) You can find them on your phone: 📱 On the device box (usually on a barcode sticker). 🔢 In the phone settings: Settings → The phone. → General information. 📞 Dialing code *#06# — a window will appear IMEI.

Verify

Check the correctness of the input (15 digits without spaces)

Try an alternative site for your region (Europe/Asia)

Make sure the device is not "grey" (brought unofficially)

Try entering the serial number instead IMEI-->

If the system gives an error "This device is not covered by warranty", it can mean:

• 🚫 The warranty period has expired.
• 🌍 The device is intended for another region (e.g., the Chinese version in Europe).
• ⚠️ The phone has been repaired with the replacement of the main components (in which case the warranty may be cancelled).

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If you have POCO or Black Shark, use the same Xiaomi service – these brands are part of the company’s ecosystem and are verified through a single database.

Verification through Mi Account (for tied devices)

If your Xiaomi phone is tied to your Mi Account, you can find out the warranty status directly in the app, which is convenient when there is no box or IMEI sticker at hand.

How to check:

1. Open the Mi Account app (or Settings → Xiaomi account).
2. Go to the Devices section.
3. Select your smartphone from the list.
4. Scroll down to the Warranty block, and you'll find the end date and status.

Important: This method only works if:

• 📱 The phone was activated via official channels (non-gray imports).
• 🔄 The device was not untied from the account after the purchase.
• 🌐 Mi Account is tied to the same region where the appliances were purchased.

Yeah, always.

No, I don't see the point.

Only if I buy a new phone.

I don't know what that is.-->

⚠️ Note: If the warranty section displays a message "No warranty information", this does not always mean that there is no warranty.Perhaps the device is not tied to an account or purchased in another region. IMEI (method №1).

3. How to check the guarantee on the check or documents

If you have a check, warranty card or purchase agreement, you can check the status of the warranty directly with the seller or at the service center, which is especially relevant for devices purchased from official Mi Store stores or authorized retailers.

What needs to be done:

• 📄 Find a document with the date of purchase and the store print.
• 📞 Contact the seller (contacts are usually indicated on the check) and check if they have passed the sales data to the Xiaomi database.
• 🔧 Contact the Xiaomi service center with documents – they will be able to confirm the warranty even without online verification.

The term of the standard warranty for Xiaomi smartphones in Russia and Europe:

⚠️ Note: If you bought a phone on AliExpress, Amazon or other marketplaces, the warranty may not apply in your area, even if the seller claims otherwise. Check this out before buying – many of the “global versions” are actually for Asia and don’t have official support in Europe.

4. Alternative methods of verification (if official do not work)

Sometimes standard methods don't work -- for example, if the phone is gray, bought by hand, or the data isn't entered into the database.

Checking through the application "Mi Service"

Download the official Mi Service app (available on Google Play and AppGallery) and it shows:

• 📅 Device activation date.
• 🔧 History of appeals to service centers.
• ⚡ Warranty status (if the device is region-bound).

4.2 Appeal in support of Xiaomi

Write in the support chat or to support@xiaomi.com with the following:

• 📱 Phone models.
• 🔢 IMEI or S/N.
• 📄 Purchase dates (if known).

Usually the answer comes within 1-3 days.

Checking through service centres

Find the nearest authorized service center and provide them with an IMEI. They can check the warranty on the internal base even if the online service is not working.

5.How do you know if the guarantee is over?

If all verification methods show that the warranty has expired, pay attention to indirect signs:

• 📅 More has passed. 12-24 months from the date of purchase (depending on the region).
• 🔧 Service center refuses to accept the phone under warranty.
• 📱 In the phone settings (Settings) → The phone. → Warranty status) displayed "Outspread".
• ⚠️ In the background check IMEI The message appears: Warranty expired".

Important: Even if the warranty has expired, you may still have rights under consumer protection law (e.g. in Europe up to 2 years from the date of purchase), in which case the repair can be free of charge upon proof of factory defect.

6. Frequent errors in the guarantee check

Many users have trouble checking the status of the warranty due to errors, and here are the most common ones:

• ❌ Input incorrectly IMEI. Make sure you copy all 15 digits without spaces. Some devices have two (for two). SIM-maps - check both.
• ❌ Use of informal services: Sites like imei.info or sndeep.info only show technical information, not warranty status.
• ❌ Confusion with regions: Chinese versions (Mi for the domestic market) are not guaranteed in Europe, and vice versa.
• ❌ Ignoring warranty conditions: For example, the warranty does not work in the event of mechanical damage, moisture or self-repair.

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The only 100% reliable way to confirm a warranty is the official service of Xiaomi by IMEI or contact an authorized service center with documents.

FAQ: Answers to Frequent Questions