How to open the soap container Xiaomi: instructions with photos and videos

Xiaomi’s liquid soap containers have become popular for their minimalist design, automatic sensors and usability. However, many users are faced with the problem of how to open this compact dispenser to fill it with new soap or clean it? On the outside, the device looks monolithic, without visible latches or threads, which causes confusion. This is especially true for Xiaomi Mijia Automatic Soap Dispenser and Xiaomi Youpin Smart Soap Dispenser models, which have different mounting mechanisms.

In this article, we will take a look at all the ways that soap can be opened without the risk of breaking the device, including hidden locks, magnetic locks and design features. You will also learn how to avoid common mistakes (such as using excessive force), what tools you may need, and what to do if the lid is “stumped” after long use. For clarity, we will show you unique photos of the internal mechanism of dispensers from 2023-2026, which you will not find in standard instructions.

What types of soap containers does Xiaomi produce?

Xiaomi offers several automatic soap dispensers that differ not only in design but also in the way they are opened, and these are the main models that most often raise questions:

• 🔹 Xiaomi Mijia Automatic Soap Dispenser - a classic model with an infrared sensor and a capacity of 300 ml.
• 🔹 Xiaomi Youpin Smart Soap Dispenser - An improved version with touch control and a volume of 350 ml.
• 🔹 Xiaomi Viomi Smart Soap Dispenser - premium model with soap heating function and a capacity of 400 ml. Opens by pressing the hidden button.
• 🔹 Xiaomi Deerma Soap Dispenser is a budget option with a mechanical pump. The lid unscrews counterclockwise.

Important: If you are not sure about your device’s model, check the sticker on the bottom or in the Mi Home app menu (if the dispenser supports Bluetooth connectivity). Some models are similar in appearance but have fundamentally different opening mechanisms – for example, Mijia and Youpin are often confused, although their caps are fixed differently.

Preparation for the opening: what to do in advance

Before you try to open the container, follow a few simple steps to avoid breakages or leaks:

1. 🧼 Remove the residue of soap from the tank. If the dispenser is connected to the network, disconnect it from the socket. For models with a battery (Viomi), make sure that the device is turned off.
2. 📏 Check for visible mounts. Check for hidden grooves, buttons, or magnetic zones (usually located on the sides or on the back).
3. 🔧 Prepare tools: Plastic blade (for models with latches); Thin screwdriver (if the lid is boiled); Wraps or towels (in case of leakage).

⚠️ Warning: Never use metal objects to open the lid - they can scratch the body or damage the sensors. IPX4 Splash protection, avoid water entering electronic components when opened.

Make sure the device is disconnected from the network |

Check the case for hidden buttons |

Prepare a plastic tool for disassembly |

Place the dispenser on a flat surface to avoid falling-->

Method 1: Opening a magnetic lock container (Mijia models)

Xiaomi Mijia Automatic Soap Dispenser models are equipped with a magnetic lid lock, which provides a tight fit, but many users mistakenly try to unscrew or pull the lid, which leads to a break.

1. 🧲 Find magnetic zones. They're located on the sides of the lid (usually marked by barely noticeable grooves).
2. 🔄 Carefully pull the lid up while holding the body with the other hand.The magnet will weaken and the lid will be removed effortlessly.
3. ⚙️ If the lid does not lend itself, try to shake it slightly from side to side, without applying force.

📌 Tip: If the magnet is “magnetized” too much (for example, after a long downtime), apply another magnet to the lid from the outside for 10-15 seconds – this will weaken the fixation.

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If the cap of the Mijia dispenser after opening began to be worse fixed, wipe the magnetic zones with an alcohol napkin - over time, a soapy plaque accumulates on them, weakening the grip.

Method 2: Disassemble the Youpin model with a rotary mechanism

Xiaomi Youpin Smart Soap Dispenser dispenser has a more complex mounting system, where the lid is fixed by a swivel latch that must be turned first and then removed.

1. 🔍 Find the markings on the lid and the case, usually small triangles or arrows indicating the direction of rotation.
2. 🔄 Turn the lid counterclockwise 10 to 15 degrees until you hear a click. Don't try to spin until you stop, it can break the plastic guides!
3. ⬆️ Lift the lid up, holding the body. If it doesn't lend itself, press the side grooves lightly with a plastic blade.

Method 3: Opening the Viomi dispenser with a hidden button

Xiaomi Viomi Smart Soap Dispenser models have the most obscure opening mechanism, a hidden button on the back. Many users spend months using the device without realizing it exists.

1. 🔍 Turn over the dispenser and look at the back wall. Look for a small circular recess (diameter). ~3 mm) next to the serial number sticker.
2. 🖊️ Press the groove with a pen, toothpick or special key (included.
3. ⬆️ Pull the lid up - now it should be removed effortlessly.

📌 Important: Do not use metal objects to press the button - this can damage the micro-switch. If the button does not press, check if there is soap foam inside (clean the depression with a cotton swab).

🔋 A feature of Viomi models: after opening the cover, the sensor settings are automatically reset. To restore them, you will have to recalibrate the device through the Mi Home application (Settings section). → Sensor calibration).

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If the Viomi dispenser stopped responding to movement after opening, check if the sensor sensitivity setting has gone wrong. To reset, hold the power button for 5 seconds.

Frequent Mistakes and How to Avoid Them

Even though users know the right way to open, they often make mistakes that lead to breakdowns, and here are the most common ones and ways to prevent them:

• 💥 Excessive force. Many people try to rip the lid out if it doesn't respond, and it causes cracks in the hull or breaks the locks. Solution: Use warm water to soften dried soap or lubricate.
• 🔌 Opening a connected device. In electric pump models (Viomi), this can cause a short circuit. Solution: always disconnect the dispenser from the socket 10 minutes before disassembly.
• 🧴 Using aggressive detergents to clean the mechanism. Chlorine or acetone is corroded by plastic and rubber seals. Solution: wash only with soap solution or vinegar (1:1 with water).

⚠️ Warning: If after opening you find rust on the metal parts of the pump (relevant to Deerma models), immediately rinse them and grease them with silicone lubricant. rust can block the soap supply mechanism.

📊 Breakdown statistics (according to Xiaomi service centers in 2023):

• 60% of the calls are broken cap locks due to the use of force.
• 25% – jammed pump due to the use of thick soap (for example, liquid cream soap).
• 15% - damage to the motion sensor during careless disassembly.

How to Clean and Maintain a Dispenser After Opening

Once the container is successfully opened, it is important not only to fill it with new soap, but also to carry out preventive cleaning, which will prolong the life of the device and prevent jamming of the mechanisms.

1. ⚙️ Lubricate moving parts (if any) with silicone lubrication. Do not use oil-based oils!

📅 Schedule of services:

• 📌 Each gas station: wipe the lid and body with a wet wipe.
• 📌 Once a month: flush the tank and pump (if you have one).
• 📌 Once every 3 months: Clean the sensor and check the cap locks.

⚠️ Note: If your meter is equipped UV-With a disinfection lamp (Viomi Pro models), never look at it while working - this can damage your vision.

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For models with automatic dosing (Youpin, Viomi) use only liquid soap with a viscosity of not more than 500 mPa·s. Thick gels or cream soap clog the pump and disable it.

FAQ: Answers to Frequent Questions