Why Standard Methods Don’t Work and What to Do
A broken or faulty screen on a Xiaomi device is a situation that thousands of users face every day. The main problem is that without displaying on the display, you can not use the standard shutdown menu, and prolonged retention of the power button often leads to only a reboot, but not a complete shutdown, which creates risks for the battery (overheating, deep discharge) and data security (leakage during theft).
In this article, we will analyze all the current methods of forced shutdown for smartphones Mi, Redmi, POCO and Mi TVs. TV — It's important that the procedure differs depending on the model, the version. MIUI/Android TV Type of damage (all black screen vs. partially working touchscreen).
Warning: Some methods require disassembling the device or connecting to a PC. If you are not sure about your skills, you should contact the Xiaomi service center (the addresses of official partners can be found on the mi.com website).
Method 1: Forced reboot through hardware buttons
The most versatile method, which works on 90% of Xiaomi smartphones (including Redmi Note 10 Pro, POCO X3, Mi 11), is suitable if the screen does not respond to touch, but the device is showing signs of life (vibration, sounds).
Instructions:
- 🔄 Hold the power button. + Volume up button simultaneously for 10-15 seconds.
- 🔋 If the device vibrates, release the buttons. In 30 to 60 seconds, it should turn off.
- 📱 On some models (e.g. Redmi) 9A) You only need to hold the power button for 20 seconds.
- ⚡ If the screen flashes but does not turn off, repeat the procedure by connecting the charger.
⚠️ Attention: On devices with MIUI 13+ Android 12+ Long-term button retention can trigger a Fastboot menu instead of turning it off. + volume-reducing.
☑️ Check before forced shutdown
Method 2: Shutdown through ADB (for advanced users) If the hardware buttons do not work, and the device previously enabled debugging mode USB (USB Debugging, you can turn it off through your computer. It works for smartphones and TVs. TV Android TV 9.0+. Step-by-step: Connect the device to the PC through USB-cable (for Mi) TV use the port HDMI-ARC Open the Command Prompt (Windows) or Terminal (macOS/Linux). Enter the command to check the connection: adb devices If the device is determined, proceed to the next step. -p ⚠️ Attention: If ADB It doesn't recognize the device, try it: 🔌 Reconnect the cable or use the original Xiaomi. 🔄 Restart the PC and repeat the procedure. 📥 Install Mi drivers PC Suite (download from official website) What to do if you ADB can't see the device?1. Check if the debugging mode is enabled (Settings) → The phone. → Version. MIUI → 7 times press to unlock the developer menu. 2. Make sure that in Settings → Additionally. → For developers included the option of debugging by USB. 3. Try another one. USB-port (preferably) USB 2.0).
Method 3: Battery discharge (last resort)
If none of the previous methods worked, wait until the battery is completely discharged, a method not recommended for devices with Li-Po batteries (the risk of deep discharge and damage to the controller), but sometimes it is the only possible method.
How to speed up the discharge:
- 🔊 Turn on the maximum volume through physical buttons (if working).
- 📶 Activate. 4G, Wi-Fi, Bluetooth and GPS (If you have access to Quick settings through gestures).
- 🔋 Connect the device to the energy consumer (e.g., power bank in discharge mode).
| Model of the device | Time of discharge (note) | Risks. |
|---|---|---|
| Redmi Note 10 Pro (5020 mAh) | 12:18 hours | Deep discharge, loss of capacity by 10-15% |
| POCO F3 (4520 mAh) | 10:14 hours | Damage to the charge controller |
| Mi 11 Ultra (5,000 mAh) | 8:12 hours | Failure of battery calibration |
| Mi TV 4S 55" | 4-6 hours | Resetting energy saving settings |
If the device does not turn off for more than 24 hours, DO NOT leave it unattended - this can cause the battery to catch fire.
Method 4: Removal of the battery (for collapsible models)
On older Xiaomi models (e.g. Redmi 4X, Mi A1), the battery is removable and can be physically turned off. On newer devices (starting with the Redmi Note 7), the battery is soldered to the motherboard, and trying to retrieve without experience will lead to irreversible damage.
If you're going to fight it out:
- Disconnect the device from the network.
- Remove the back cover with a plastic shoulder blade or suction cup.
- Disconnect the battery plume (usually it is fixed to the connector with a latch).
- Wait 5 minutes before reassembling.
⚠️ Attention: When disassembling Mi TV be sure to discharge the capacitors in the power supply - they can store a charge of up to 300 volts!
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Before disassembling, take a picture of all the plumes and screws. Use a magnetic fastener mat to keep the parts from getting lost.
Method 5: Remote Disconnection via Mi Account (smartphone only)
If a Xiaomi account (Mi Account) is attached to the device, it can be remotely disabled via Find Device, which works even if the screen is unresponsive, but requires:
- 📶 Internet connections (mobile data or Wi-Fi).
- 🔒 Included function Remote control in settings.
- 📱 Linking the device to the Mi Account.
Instructions:
- Go to i.mi.com and log in.
- Select your device in the list.
- Click Delete Data → Turn off the device.
⚠️ Warning: After remotely switching off, the device may lock with a password requirement from Mi Account on the next turn on!
Frequent Mistakes and How to Avoid Them
Many users make things worse by trying to turn the device off using the wrong methods, and here are the most common mistakes:
- 🔨 Use of inappropriate disassembly tools (knives, screwdrivers without insulation) → short-circuit.
- 🔥 Connecting to unoriginal charges during forced shutdown → overheating.
- 📵 Ignoring sound signals (e.g. low battery) → deep- discharge.
- 🔄 Multiple successive reboots → filesystem failure.
If the device does not turn on after turning off, try:
- Connect to charging for 30 minutes.
- Hold the power button for 20-30 seconds.
- If it doesn’t help, contact the service (possible problems with the service). PMIC-controller).
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If the device does not respond to any of the methods, most likely, the problem in the hardware (short circuit, damage to the motherboard), in this case, self-repair is not advisable - you need a diagnosis in the service.