Black or white screen on Xiaomi Redmi: 7 working ways to return the image

The black or white screen on the Xiaomi Redmi smartphone is one of the most frightening malfunctions users face: at one point, the display goes out, there is only backlight (or none at all), and the phone can vibrate, make sounds or even respond to touch, and in 80% of cases the problem is solved without visiting the service center, but you need to correctly diagnose the cause.

In this article, we will look at all possible scenarios, from a simple battery discharge to damage to the screen plume. We will focus on the Redmi Note 10/11/12 Pro, Redmi 9A/9C and POCO X3/X4 models, where the problem is most common. You will learn how to distinguish a software failure from a hardware failure, what combinations of buttons help to “resuscitate” the display, and when to contact the wizard.

Why the screen has turned black or white: 5 main reasons

Before you start repairing, it's important to understand what caused the malfunction.-5 Why Xiaomi Redmi screen stops displaying pictures:

• 🔋 Battery discharge – even if the phone is “on” (vibrates, lights are on), the voltage may not be enough to power the display.
• 📱 Software failure – firmware error, application conflict, or failed update MIUI.
• 🔌 Damaged plume is a common problem after falling or disassembling the phone.
• 💥 Overheating or short circuit - especially relevant for models with AMOLED-screen.
• 🛠️ Maternity board malfunction is the most serious breakdown requiring professional repair.

If the screen is white with stripes or flickering, it almost always indicates a plume or matrix problem, and if the screen is not backlit, it can be either a software or hardware malfunction, and then we'll look at how to pinpoint the cause.

Redmi Note 10/11/12|Redmi 9A/9C/8A|POCO X3/X4/X5|Another model-->

Diagnosis: How to understand what exactly broke

Before you take your phone apart or reset your settings, do a simple check that will help narrow down the possible problems:

1. Connect charging – if in 10-15 minutes the MI logo or charging indicator appears, the battery problem.
2. Call your phone – if you hear a call sound but the screen is not responding, it could be a firmware or display drivers crash.
3. Connect to a PC – if the computer detects the device (for example, in Device Manager), the problem is more software.
4. Light a flashlight - if a dim image is visible under bright light, the screen backlight has broken.

If none of these things worked, try a hard reboot: press the power button + increase volume for 10-15 seconds. Some Redmi models (such as the Note 11 Pro+) may require additional Bixby button retention (if any).

⚠️ Warning: If the phone has fallen into water or been exposed to extreme humidity, do not try to turn it on again! This may cause a short circuit.

Method 1: Hard Reset – if the phone responds to buttons

If the screen is black, but the phone is making sounds, vibrating or responding to a charger connection, try resetting it to factory settings via Recovery mode, which helps in 60% of software failures.

Instructions for Xiaomi Redmi (including Note 10/11/12, 9A/9C):

1. Turn off your phone (if it is not turned off).
2. Press the Power button + Volume Up for 10-15 seconds until the MI logo appears.
3. Release the buttons and you will be taken to the Recovery menu.
4. Use the volume buttons for navigation and the power button to select the Wipe Data (or Factory Reset) item.
5. Confirm the reset and wait for the process to be completed.

If the phone boots after the reset, but the screen is still black, the problem is more hardware. If the Recovery menu does not appear at all, move on to the next method.

Backup (if the phone is responding in any way)|Remember the Mi Account (associated with the device)|Prepare the charger (the battery must be charged at least 30 times%)|Make sure the buttons are working (check the reaction to the press)-->

Method 2: Fastboot Flashing – If the phone doesn’t boot

If hard reset didn't work, and the phone still shows signs of life (vibration, sounds), you can try reflashing it through Fastboot mode, which is suitable for devices that don't even boot into Recovery.

You'll need:

• 💻 Computer with installed Xiaomi drivers (official website).
• 🔌 USB-Type-C Cable (original, undamaged).
• 📁 Firmware for your model (download from Xiaomi Firmware Updater).
• 🛠️ The Mi Flash Tool (download here).

Step-by-step:

1. Turn off the phone.
2. Press the Power button + Volume down before the image with the hare in the hat-eared (Fastboot mode) appears.
3. Connect the phone to the PC.
4. Launch the Mi Flash Tool, select the downloaded firmware and press Refresh (your device should appear).
5. Press Flash and wait until it is completed (usually 5-10 minutes).

⚠️ Warning: Don't turn your phone off while you're firmware! This can lead to a complete brick. If the process is 99% stalled, wait at least 20 minutes before you force it to shut down.

Method 3: Check the plume and matrix – if the screen is white or with stripes

If the screen is white, with vertical stripes or flickering, the problem is almost certainly in the display plume or the matrix itself.

To confirm the diagnosis:

1. Light a flashlight at an angle on the screen – if you see a dim image, the problem is in the backlight.
2. Lightly press the top and bottom of the screen – if the image appears / disappears, the plume is to blame.
3. Connect your phone to an external monitor via USB-C → HDMI (if supported). If you have a picture, the display is a problem.

If the diagnosis is confirmed, there are two options:

• 🔧 Self-replacement of the plume – requires experience and special tools (solder, hair dryer, tweezers).The cost of the plume for the Redmi Note 10 Pro is about 500-800 ₽.
• 👨‍🔧 If you don't have ration skills, you should trust the professionals. Average repair cost: 1,500 to 3,000 ₽.

On Redmi 9A/9C models, the plume often departs due to design features. If the phone falls, check the battery connector as well, sometimes it bends away and stops contacting the board.

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If the screen started to flicker after the battery was replaced, it's likely that the master damaged the display plume, which is corrected 90% of the time by re-disassembling and carefully stacking the plume.

Method 4: Checking the battery and contacts

A black screen with no signs of life (no vibration, no sounds, no indication of charging) is often associated with the battery.

• 🔋 Bloated – physical damage requiring urgent replacement.
• 🔌 Disconnected – contacts oxidized or departed after falling.
• ⚡ Deeply discharged – the controller blocks charging.

What to do:

1. Try charging your phone with another cable and power supply (preferably the original 18-30 watts).
2. If the charging indicator is not on, gently move the cable in the connector - perhaps oxidized USB-C contacts.
3. If the phone heats up when charging, but does not turn on, this is a sign of a short circuit - urgently in service!

On the Redmi Note 11 Pro+ and later, there is a chargeback feature: If the screen is black, but the phone appears to be charging other devices (for example, headphones), the problem is precisely in the display or the plume.

Method 5: Recovery through EDL-The mode (for experienced users)

If the phone doesn't respond to any button combinations and isn't detected in Fastboot, the last chance is EDL (Emergency Download Mode) mode, which allows you to flash the phone even in the "brick" state, but requires special equipment.

You'll need:

• 💻 PC with Qualcomm drivers installed HS-USB QDLoader 9008.
• 🔌 USB-Type-C Cable (required original!).
• 📁 Firmware in.mbn format for your model.
• 🛠️ Mi Flash Pro or QFil.

Algorithm of action:

1. Turn off the phone.
2. Close the contacts Test Point (their location depends on the model, for the Redmi Note 10 Pro it is usually two contacts under the back cover).
3. Connect your phone to your PC – Qualcomm HS-USB QDLoader 9008 should appear in Device Manager.
4. Run Mi Flash Pro, select firmware and press Flash.

⚠️ Attention: Test Point incorrectly closing can damage the board! If you're not sure about your skills, better contact the service.Average cost of firmware through EDL in workshops - 1000-1 500 ₽.

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EDL mode is the only way to recover a phone that doesn't respond to buttons and isn't defined in Fastboot, but it requires strict adherence to instructions and proper firmware.

When to carry the phone in the service

Not all breakdowns can be repaired by yourself.

• 💥 The phone fell into the water or was exposed to severe humidity (even if time passed).
• 🔥 The screen turned white/with stripes after being hit or dropped.
• 🔋 The battery is swollen (this is visible from the raised back cover or screen glass).
• 🛠️ The phone does not respond to any manipulations (no vibration, no sounds, no indications).
• ⚡ After a failed firmware screen remains black, and the PC does not see the device.

Average prices for repairs in service centers (for 2026):

If your Xiaomi Redmi warranty, do not disassemble it yourself - this will void warranty obligations. Contact the authorized Xiaomi service center (the list is on the official website).

FAQ: Frequent questions about black/white screen on Xiaomi