You're looking for where Xiaomi stores phone records, but you can't find the folder or app you want? This problem is familiar to many users of Redmi, POCO and Mi smartphones -- especially after a MIUI update or a setting reset. Depending on the model, firmware version and the recording app used, the path to audio files can be dramatically different.
In this article, we will discuss all possible ways to search for records: from standard tools. MIUI To third-party applications like Cube Call Recorder or Truecaller, you will know where files are stored (internal memory, SD-A map or a cloud, how to recover them if they're gone, and what to do if they're not saved, and why some conversations might not be recorded automatically, and how to fix them.
Important: if you use Xiaomi at work and conduct business correspondence, check local legislation โ in some countries, recording conversations without the consent of the interlocutor is prohibited and may entail legal liability.
1. Standard MIUI conversation record: where to look for files
Most Xiaomi smartphones (starting with MIUI 10) have built-in call recording, but its location and logic often change. In recent firmware versions (MIUI 14/15), the option is hidden deeper than before, and in some regions (such as the EU), it can be disabled by default due to privacy laws.
Where to look for records:
- ๐ Internal memory: /storage/emulated/0/MIUI/sound_recorder/call_rec/ or /storage/emulated/0/Recordings/Call/. The folder can be called differently depending on the version. MIUI.
- ๐ Through the Dictator app: sometimes call recordings fall into the "Records" section of a standard recorder (mic icon).
- โ๏ธ Xiaomi Cloud: If Sync is enabled, check Settings โ Xiaomi account โ Cloud. โ Records.
How to turn on the record (if the function is disabled):
- Open the phone application (pipe icon).
- Click on three dots in the upper right corner โ Settings โ Record conversations.
- Choose Record Automatically or Record Manually (for selective calls).
- Specify which calls to record: all, only outgoing or only incoming.
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If the phoneโs settings donโt include โRecording Conversations,โ try updating your firmware to the latest version of MIUI or installing a third-party app from the next section.
2. Third-party recording applications: where files are stored
If the built-in Xiaomi feature doesnโt suit you (for example, WhatsApp or Telegram calls arenโt recorded), youโre probably using one of the popular apps:
- ๐ค Cube Call Recorder ACR โ The most functional, but requires manual adjustment.
- ๐ Truecaller โ Records calls automatically, but files are stored in the cloud.
- ๐ Call Recorder by Lovakara โ a simple solution with local storage.
- ๐ฑ Boldbeast Call Recorder โ It works on new versions of Android 13/14.
Where to look for the records in each of them:
| Annex | The path to files | Features |
|---|---|---|
| Cube ACR | /storage/emulated/0/CubeBackup/CallRecorder/ | Files are sorted by date and number, and can be exported to Google Drive. |
| Truecaller | Truecaller Cloud (access via web version or application) | Records are stored for 30 days, then deleted, you need a premium subscription for long-term storage. |
| Boldbeast | /storage/emulated/0/Boldbeast Recorder/ | Supports VoIP recording (Viber, Skype) and customizable format (MP3, WAV). |
| Lovakara | /storage/emulated/0/CallRecorder/ | Simple interface, but no cloud backup. Files are named by phone number. |
Important: With the release of Android 10+, Google has tightened the rules for recording calls, so many apps have stopped working without root rights. If your app doesn't record conversations, check the settings Special Access โ Record audio in the app menu.
3. Why the records went missing: Common causes and solutions
A common problem: yesterday, the records were, today the folder is empty.
โ ๏ธ Note: If you reset your phone to factory settings via Settings โ The phone. โ Reset, records are permanently deleted if there was no backup in the cloud, and can only be restored with specialized programs like DiskDigger or Recuva (but the chances are minimal).
- ๐๏ธ Cache cleanup: The phone app or voice recorder could have cleared temporary files. Check the basket in the file manager.
- ๐ Update MIUI: After the firmware upgrade, the path to the entries folder may change. Search for files by the keywords call, rec, record through a search in Explorer.
- ๐ต Lack of permission: Android 12+ Apps need permission to write audio. Check Settings โ Annexes โ Permits โ Microphone.
- ๐ก๏ธ Antivirus or SEO: Programs like Clean Master or Avast can delete "unnecessary" audio files.
If the files are missing after the update, try:
- Install an old recording app (like Cube ACR 2022) โ sometimes it can see old files.
- Connect your phone to your PC and scan the internal memory with EaseUS Data Recovery (only if the files have not been overwritten).
- Check backups in Google Drive or Mi Cloud โ sometimes records are automatically downloaded.
How to recover records after resetting settings?
4. How to transfer records to a computer or other device
If you need to keep your call records for a long time (for example, for a court or archive), you should transfer them to your PC or to the cloud.
Method 1: Through USB-cable (most reliable)
- Connect Xiaomi to your computer via the original cable.
- On your phone, select File Transfer Mode (not Charging).
- Open This Computer โ Find Xiaomi Device โ Go to Internal Storage folder.
- Copy files from MIUI/sound_recorder/call_rec/ or other folder (see section) 1) PC-only.
Method 2: Google Drive, Mi Cloud (Google Drive)
If you have a lot of files, it is easier to upload them to the cloud:
- โ๏ธ Open Google Drive on your phone โ press + โ Download. โ select a folder with records.
- ๐ In Mi Cloud, download is available through Settings โ Xiaomi account โ Cloud. โ Download.
Method 3: By email (for individual files)
If you need to send 1-2 records:
- Open the file manager (Files by Google or Files by Google).
- Find the right audio file โ long tap โ Send โ Email.
- Enter your address and send a letter.
โ๏ธ Preparation for the transfer of records
5. Recording settings: how to enable saving of all calls
By default, Xiaomi can't record all conversations, so it's guaranteed to save every call:
For the standard "Phone" application:
- Open the phone. โ โฎ โ Settings โ Recording of conversations.
- Turn on the option to record automatically.
- Select All Calls (or specify specific numbers in the black/white list).
- In the Warehouse section, specify the internal memory or SD-map.
For Cube Call Recorder:
- Open the app. โ โ๏ธ Settings โ Recording.
- Turn on Auto Record and select All Contacts.
- In the Format section, set MP3 (saves space) or WAV (best quality).
- Activate VoIP Recording if you need to save calls from WhatsApp/Viber.
โ ๏ธ Note: Some Xiaomi models (e.g. Redmi Note 12 Pro)+ Xiaomi 13T) VoIP recording is blocked at Android 13 level. The workaround is to use a second device to record via microphone or root-righted Boldbeast app.
Critical information: On phones with a MediaTek chip (e.g. Redmi 10C, POCO M5), call recording may be interrupted due to processor optimization. To fix, disable Battery Savings for the recording app in the settings.
6. Alternative recording methods if the standard ones do not work
If MIUI built-in tools refuse to record calls (for example, due to regional restrictions or firmware errors), try these methods:
- ๐ง External recorder: Connect the second phone or recorder to the first via Bluetooth and record the conversation manually.
- ๐ป PC recording: Use Audacity with microphone input (plug your phone to your computer and turn on speakerphone).
- ๐ฑ Google Voice: In some countries, the service allows you to record incoming calls (you need a US Google account).
- ๐ Root access: Install Magisk and Call Recorder Patch module โ this bypasses the limitations of Android 10+.
For Bluetooth recordings:
- Connect to Xiaomi a second device (for example, Redmi Buds or smart watch).
- On the second device, start a voice recorder (voice recording on Android or voice notes on iPhone).
- Turn on speakerphone on Xiaomi and start a conversation.
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If it is critical to record all calls (for example, for a business), consider buying a specialized device โ a digital recorder with a phone recording function (for example, Olympus TP-8).
7 Legal aspects: can conversations be recorded without consent
Before you turn on the automatic recording, you should know the laws of your country.
- ๐ท๐บ Russia: It is allowed to record conversations if you are a party to them (Article 23 of the Constitution of the Russian Federation), but you can only use the recording in court if the interlocutor was notified.
- ๐บ๐ฆ Ukraine: Consent of the second participant is required (Article 31 of the Constitution); Exception - if the recording is made in self-defense.
- ๐ช๐บ EU (GDPR): Recording without consent is prohibited and punishable by a fine of up to 20 million euros. Xiaomi disables the recording function in firmware for the European region.
- ๐บ๐ธ U.S.: Laws vary by state, most require at least one-party consent).
How to defend yourself legally:
- At the beginning of the conversation, verbally notify the interlocutor: โThe conversation is recorded to record information.โ
- Use an answering machine with a warning (for example, Truecaller has such a feature).
- Keep records for no longer than the required period (for example, 30 days for business negotiations).
If the record is needed for court, save it in the original format (do not edit!) and record the date/time of the file creation (this can be done through the file properties on the PC).