Introduction: Why is your Xiaomi getting a weird Spanish app?
You opened a list of installed apps on your Xiaomi smartphone and suddenly you found a program called Servicios y Comentarios — and the interface of your device is in Russian or English, and here is some Spanish? Don't panic: it's not a virus and not a result of hacking. This app is part of the ecosystem MIUI, But its appearance often raises questions for users.
Xiaomi shipped its devices to different regions of the world, and sometimes system services (especially those related to feedback and analytics) may be displayed in a language that does not match your localization. Servicios y Comentarios translates as “Services and Comments” – a tool for collecting user feedback, diagnosing system performance and suggestions for improvement. MIUI. However, it is not always justified, especially if you do not live in a Spanish-speaking country.
In this article, we will discuss:
- 🔍 What exactly does Servicios y Comentarios app do and why is it installed on your device.
- ⚙️ How it affects performance, battery and privacy.
- 🗑️ Can it be removed without harming the system and how to do it correctly.
- ⚠️ What risks are fraught with radical removal methods (such as root rights or ADB).
If you've tried to get rid of this app, but it's coming back after updates, you're not alone. This is a problem that's common for many Xiaomi users, and we'll go into detail on how to deal with it.
What is Servicios y Comentarios and why does Xiaomi install it?
Servicios y Comentarios (sometimes referred to as com.miui.feedback or com.xiaomi.midrop) is a system component. MIUI, charger:
- 📊 Collect anonymous statistics about device usage (which features are popular, where crashes occur).
- 💬 Send feedback to Xiaomi directly from the system interface (for example, if you clicked “Report a problem” in the settings).
- 🔄 Participation in beta testing of new versions MIUI (Users who subscribe to the Mi Pilot program).
- 🛠️ Diagnosing errors and sending logs to developers when applications crash.
Why is it in Spanish? There are two explanations.
- Regional firmware: Your device may have been originally designed for the Latin American or Spanish market, even if you bought it in Russia or another country. MIUI, where system applications are not always translated into all languages.
- Localization Error: In some versions MIUI (particularly MIUI 12–14) bugs were observed when individual components were displayed in the wrong language despite the locale selected.
It's important to understand that Servicios y Comentarios is not spyware in the classical sense. It doesn't steal your passwords or photos, but it does send Xiaomi data about the device model, firmware version, installed applications and some system parameters (for example, battery level or CPU temperature), which is anonymized, but if you're worried about privacy, it makes sense to want to turn off this service.
What data does the application collect?
Impact on the device: battery, performance and traffic
Many users complain that Servicios y Comentarios:
- 🔋 Battery discharges – the application runs in the background and is periodically synchronized with Xiaomi servers.
- 🐢 Slows down the system, especially on budget models (Redmi) 9A, Poco M3), where each background process counts.
- 📶 Consumes mobile traffic – if you’re not connected to Wi-Fi, it can send data over the phone 3G/4G.
But is that true? Let's do a little analysis.
| Parameter | The Influence of Servicios y Comentarios | How to check |
|---|---|---|
| Battery consumption | 1–3% per day (with active use of reviews) | Settings → Battery → Battery use |
| Processor booting | Up to 5% when sending a report, otherwise ~0% | Apps like this CPU Monitor |
| Mobile traffic | 10–50 MB per month (depending on the frequency of synchronization) | → SIM-maps and mobile networks → Traffic usage |
| RAM | 30-70 MB (constantly in the background) | Settings → About the phone → Memory |
As you can see from the table, the impact of an app on performance is minimal if you don't actively send feedback, but on weak devices, even this background process can be superfluous, and if you've never sent feedback through a service. MIUI, It is logical to ask: why is it on your phone at all?
💡
To find out exactly how much resources Servicios y Comentarios consumes, install the AccuBattery app (for battery) or Network Monitor (for traffic) and track the statistics for 2-3 days.
Can Servicios y Comentarios be removed without consequences?
Technically, it's possible to delete, but there are nuances. The app is system-specific, so:
- ✅ Without root rights, it can only be turned off (but not removed completely).
- ⚠️ With root rights, removal is possible, but can lead to disruptions in work. MIUI (For example, some feedback functions will stop working).
- 🔄 After updating MIUI The application can return if it was part of the firmware.
If you don't plan to send reviews to Xiaomi, the best option is to disable it.Full deletion only makes sense in two cases:
- You use custom firmware (like LineageOS or Pixel Experience).
- You are ready to put up with possible bugs in the work of system utilities MIUI.
Before you do anything, check if Servicios y Comentarios is part of another service, such as some firmware that links it to:
- 📱 Mi Drop (File Transfer between Xiaomi Devices).
- 🔍 Security – sending virus reports.
- Sending error reports directly from the system.
- Participation in beta testing of firmware.
- Quick feedback with Xiaomi support.-->
Step-by-step: how to disable or remove the application
If you decide to get rid of Servicios y Comentarios, follow one of the instructions below. Choose a method depending on your skills and willingness to take risks.
🔹 Method 1: Disconnect without root rights (safe)
This method is suitable for 99% of users and does not require special knowledge.
Open the Settings. → Annexes → Application management|Find Servicios y Comentarios (or com.miui.feedback)|Click Disable (if the button is inactive, first click Stop)|Confirm the action and restart the phone-->
Once disabled, the app will stop working, but its icon may remain on the list. To hide it, use any launcher (for example, Nova Launcher or Nova Launcher). POCO Launcher) with application hiding function.
🔹 Method 2: Removal through ADB (advanced)
If the shutdown is not enough, you can delete the application through ADB (Android Debug Bridge. It doesn't require root rights, but you need to connect the phone to your computer.
Instructions:
- Turn on the debugging. USB In Settings → The phone. → Version. MIUI (Click 7 times on the version, then return to Settings → Additionally. → For developers).
- Connect the phone to the PC and confirm the debugging permission.
- Open the command line (Windows) or the terminal (Mac/Linux) and type in adb shell pm uninstall --user 0 com.miui.feedback If the packet is called differently (e.g. com.xiaomi.midrop), change the name in the command.
- Reboot the phone.
⚠️ Attention: After update MIUI The application may return. To avoid this, repeat the delete command before updating.
🔹 Method 3: Removal with root rights (for experienced ones)
If you have root, you can delete the app permanently using a file manager (like Root Explorer) or command:
su
mount -o rw,remount /system
rm -rf /system/priv-app/ServiciosComentarios
mount -o ro,remount /system
reboot🚨 Warning: Improper use of root rights can lead to a device being knocked out. If you're not sure what you're doing, use the first two.
What if the system functions stopped working after removal?
What if the app returns after the update?
Many users are faced with the fact that Servicios y Comentarios appears again after the update. MIUI. This is because the firmware contains system components that are restored when you install updates:
- 📵 Turn off automatic updates MIUI In Settings → The phone. → Updating the system → ⚙️ → Auto-update.
- 🔄 Before manual update, remove the application through ADB (see method 2).
- 🛡️ Use firmware patches (such as Magisk modules that block the recovery of unnecessary applications).
If you don’t want to opt out of updates, the alternative is to install custom firmware (like LineageOS or HavocOS) that doesn’t have Xiaomi system apps, but this requires unlocking the bootloader and may take away your warranty.
Another radical method is to reflash the device to a global version. MIUI (In global builds, system applications are usually localized in English, and Servicios y Comentarios may be absent or otherwise called (e.g. Feedback).
💡
If you often encounter the return of unwanted apps, consider using the Universal Android Debloater module for Magisk.It lets you flexibly manage system components and block their recovery.
How to Send Reviews to Xiaomi Without Servicios y Comentarios
If you’re not worried about the app itself, but about the inability to send feedback after it’s been removed, there are alternative ways to contact Xiaomi:
| Method | How to use | Pluses | Cons |
|---|---|---|---|
| Official forum Mi Community | c.mi.com (Section for your country) | Responses from moderators, discussions with other users | You need to register, the answers can be slow. |
| Chat support in the Mi Store | Open the Mi Store app → Profile → Support | Quick response (usually within a day) | Only for questions about purchases and warranties |
| Email support | support@xiaomi.com (for global users) | The formal channel is suitable for serious problems. | The answer may take up to 3-5 days. |
| Social media | Twitter/Facebook Xiaomi (e.g, @XiaomiRussia) | Public response, sometimes faster than official channels | Not suitable for technical problems |
If you want to send error reports directly from the system, but you don’t want to put up with Servicios y Comentarios, you can use third-party tools like Bug Reporter (available on Google Play), which allow you to collect logs and send them to developers manually.
Frequent Questions about Servicios y Comentarios
❓ It's a virus or spyware?
❓ Why is it in Spanish when my phone is in Russian?
❓ Can we move it to SD-map?
❓ Will the phone work normally after removal?
❓ How to check if it is sending data without my knowledge?
Is it worth getting rid of Servicios y Comentarios?
To sum up, the following can be said:
- ✅ You can and should disable the application if you don't use the feedback function.
- ⚠️ Remove completely makes sense only if you are ready for possible problems after the updates or know how to work with the new system. ADB/root.
- 🔍 If you are concerned about privacy, it is enough to block the application access to the Internet in the settings.
- 📱 On new Xiaomi models (e.g. Xiaomi 13, Redmi Note 12), this application can be better integrated into the system, and its removal will lead to more problems.
Ultimately, Servicios y Comentarios is not a critical app, and its absence will not affect the basic functions of the phone. If it annoys you, turn it off. MIUI or send error reports frequently, it is best to leave it, but limit background activity.
Remember: Xiaomi is constantly updating its firmware, and in new versions. MIUI (for example, MIUI 15) the structure of system applications may change. If you have doubts after reading this article, check the current information in official forums or in the user communities of Xiaomi.