Xiaomi Services Feedback: What is it, why it hangs in the background and how to work with it

If you’ve ever looked into the list of running processes on a Xiaomi, Redmi or smartphone POCO, We've probably noticed the mysterious Service Feedback (or com.miui.feedback in Task Manager) that appears at the top of the notification bar, consumes Internet traffic, and sometimes even loads the processor for no apparent reason. What kind of beast is it, a useful feature or a useless spy? Should it be turned off, and if so, how can it be done without risking stability? MIUI?

In this article, we’ll take Services Feedback under a microscope, from the official purpose (which Xiaomi prefers not to advertise) to hidden features that aren’t even mentioned in the documentation, how it relates to feedback, error reports, and even firmware ad mechanisms, and how it can be managed Step-by-step, from simply turning off notifications to completely removing system tools (spoiler: not all methods are safe!).

What is Services Feedback in Xiaomi: official version vs reality

According to Xiaomi’s documentation, Services Feedback is designed to collect anonymous data about the device’s performance, in theory, helping the company:

• 🔍 Identify bugs in firmware MIUI (For example, application drop frequency or network connection problems).
• 📊 Optimize performance for different smartphone models.
• 💡 Collect user suggestions for improving the interface.

In practice, however, it’s not that rosy. Analysis of service traffic (conducted by XDA Developers enthusiasts) has shown that in addition to technical logs, Services Feedback sends data to Xiaomi servers about application usage, screen activity time and even geolocation (if permissions are enabled), Moreover, in some versions of MIUI, this service is associated with the mechanism of displaying ads in system applications such as the Browser or the Weather.

It is a legitimate component of MIUI, but its behavior is often questioned by users, especially amid scandals with data collection by Chinese manufacturers. For example, in 2022, researchers from Citizen Lab found that some Xiaomi models sent browsing data even in incognito mode - and Services Feedback was one of the channels of such "leakage".

How Services Feedback Affects Smartphone: 5 Key Implications

Even if you're not paranoid or afraid of a data breach, Services Feedback can be a real inconvenience.

Especially hard Services Feedback annoys owners of budget models (Redmi 9A, POCO M3) and devices with low RAM (2-3 GB). On flagships like Xiaomi 13 Ultra, its activity is less noticeable, but can still interfere with heavy use.

⚠️ Note: If you are using a smartphone in a corporate environment or connected to a mobile phone VPN With strict security rules, Services Feedback can transmit data over unsecured channels, which violates many companies' policies.

Can I turn off Services Feedback without consequences?

Technically, yes, but there are nuances: Xiaomi does not provide a direct way to completely remove this service, since it is integrated into the system components of MIUI. However, there are several methods that vary in their degree of radicality and risk:

1. Turning off notifications is the safest way, and the service will continue to work, but it will stop bothering with pop-ups.
2. Limiting background activity through battery settings will reduce the system load, but it won't stop data collection.
3. Freezing via ADB – requires a PC connection and command knowledge, but completely stops the service before rebooting.
4. Removal by system tools (e.g. Titanium Backup or LADB) is risky, and may cause MIUI to malfunction.

The most reliable and recommended way to disable is through ADB. It doesn't require root rights, it's reversible, it doesn't break system dependencies, and we'll go into this in detail below.

Step-by-step: How to disable Services Feedback via ADB

This method works on all Xiaomi, Redmi and POCO smartphones running MIUI 12-14 (including HyperOS).

• 🖥️ Computer with Windows/macOS/Linux.
• 📱 USB-cable (preferably original).
• 🔧 Included debugging by USB smartphone.
• 📦 Installed drivers ADB and Fastboot.

If everything is ready, follow the instructions:

1. Open the command prompt (Windows) or terminal (macOS/Linux) in the folder with adb.exe.
2. Enter the command to check the connection: Adb devices must appear serial number of your device.
3. Run the command to disable Services Feedback: adb shell pm disable-user --user 0 com.miui.feedback
4. Reboot your smartphone: adb reboot

Once you restart, the service will be deactivated. To bring it back, use the command:

adb shell pm enable com.miui.feedback

adb shell am force-stop com.miui.feedback

Then repeat the shutdown.-->

Alternative methods: without ADB and with root rights

If you don’t want to contact ADB, there are other options, but everyone has limitations:

1. via MIUI settings (partial shutdown)

Go to: Settings → Annexes → Application management → Three points (⋮) → Show all the processes → Services Feedback

Here you can:

• 🔔 Disable notifications.
• 🔋 Limit background activity (Battery section").
• 📵 Block access to mobile data and Wi-Fi.

The downside: the service will continue to work, just become less intrusive.

2.With Freezing Applications (without root)

Apps like App Quarantine or Island (from Oasis Feng) allow you to isolate the Services Feedback into a separate profile, limiting its activity, but this requires:

• 📱 Availability MIUI 13+ (Working with Work Profile).
• 🔄 Regular update of isolation rules.

3. Complete removal with root rights (for advanced)

If you have root, you can uninstall the service via Titanium Backup or manually from /system/priv-app/.

⚠️ Attention: Removal of system APK Without a backup, it can lead to bootloop (locked boot) or loss of functionality. MIUI Before experimenting, make a backup through TWRP!

💡

Disconnection via ADB is the optimal balance between efficiency and safety, and it does not require root, reversible, or disrupt basic MIUI functions.

How to check if Services Feedback is disabled?

To make sure that the service is no longer active, follow the following steps:

1. Open Settings → Applications → Application Management and find Services Feedback. If there is a sign next to the name “Disabled”, it was a success.
2. Check the list of running processes through Settings → About Phone → System Status → Running Processes. com.miui.feedback should not be there.
3. Use NetGuard or PCAPdroid to monitor network activity. Once disabled, the service should not send data to domains like feedback.xiaomi.com or data.mistat.xiaomi.com.

If you notice an improvement in battery life or a decrease in background traffic after the shutdown, then Services Feedback was indeed the cause of the problems, otherwise look for the cause in other system services (for example, com.miui.analytics or com.xiaomi.midrop).

Frequent Questions and Myths About Services Feedback

There's a lot of rumors going around this service, and we're going to look at the most popular ones.

❓ Myth 1: “Services Feedback is for updates” MIUI"

Updates are downloaded through a separate service, com.android.updater. Services Feedback only sends reports on the success (or failure) of the firmware installation, but is not involved in the process itself.

❓ Myth 2: If you turn off the Services Feedback, theme and wallpaper will stop working"

No, themes (MIUI Themes) and wallpapers are uploaded via com.android.themes and com.miui.gallery.The only thing that could go missing is the ability to send feedback on themes from the app.

❓ Myth 3: The service only collects anonymous data"

It depends on the version. MIUI. In old firmware (up to) MIUI 12) Services Feedback did send mostly technical logs, but in newer versions (especially HyperOS), it is integrated with Xiaomi Cloud and can link data to a user account if the user is logged in.

💡

Services Feedback is not critical for the smartphone. Disabling it won’t deprive you of basic MIUI features, but it can hide some feedback options (for example, the “Report a Problem” button in the settings).

FAQ: Answers to popular questions