Services Feedback on Xiaomi: what kind of service is it, how to disable or remove it

If you own a Xiaomi smartphone, you’ve probably noticed a strange service called Services Feedback (or Feedback Service) on the app list. It appears on all of the brand’s devices, from budget Redmis to flagship Xiaomi 14, but its purpose remains a mystery to most users. Unlike the usual Google Play Services or Mi Account, this component does not have a desktop shortcut, is not updated through the Play Market, and it can not be simply uninstalled with standard tools.

In this article, we will discuss in detail: what is Services Feedback and why Xiaomi installs it on all devices, whether it can be removed without consequences for the system (spoiler: yes, but with reservations), how to disable the collection of feedback if you are annoyed by constant surveys, what risks the removal of this service for the operation of MIUI carries.

You will also find step-by-step instructions for different firmware versions and answers to frequent questions in the FAQ.

What is Xiaomi Services Feedback and Why You Need It?

Services Feedback (full name of the package – com.miui.feedback) is a system application from Xiaomi, responsible for collecting feedback from users. Its main functions are:

• 📊 Automatic sending of logs about failures and errors in work MIUI (For example, if the application suddenly closed or the system was suspended).
• 🗳️ Showing surveys about the quality of the device (pop-ups with questions such as “How do you like the new version of the firmware?»).
• 🔧 Performance data collection: charging speed, processor heating, battery life.
• 📱 Testing new features (sometimes through this service distribute beta versions of features for a limited number of users).

In fact, it is an analogue of Google Feedback on pure Android, but with an emphasis on the specifics of the MIUI firmware. Xiaomi actively uses the collected data to:

• 🛠️ Fixing bugs in the following updates.
• 📈 Optimizing energy consumption (for example, if many complain about a quick discharge, new firmware can improve battery management).
• 🎯 Adaptation of the interface to regions (e.g. adding local languages or changing the layout of menu items).

However, the service has a downside:

It runs in the background, consuming ~10–30 MB of RAM.

– periodically sends data to Xiaomi servers (which raises privacy questions).

Many users complain about intrusive surveys that appear at the most inopportune time (for example, while playing or watching a video).

Can you delete Services Feedback without harming your system?

Removing Services Feedback doesn’t cause critical MIUI crashes, but it can limit access to some feedback features and beta testing.However, most users won’t notice the difference in daily smartphone usage.

It is important to understand that Services Feedback is a system application, so:

• 🚫 It cannot be removed in the standard way (through Settings). → Annexes).
• 🔧 Uninstallation will require root rights or use ADB (what we'll tell you below).
• ⚠️ After removal, some updates MIUI They can be installed with a warning about “damaged system files” (although in practice this does not interfere with the work).

💡

Removing Services Feedback is safe for 90% of users, but it makes it impossible to participate in beta tests and send bug reports.

How to disable Services Feedback without deleting (3 ways)

If you're only annoyed by polls, but you don't want to get rid of the service completely, you can just turn it off. Here are three proven methods:

1. Disconnect via MIUI settings (no root)

This method works on most devices with MIUI 12-14:

1. Go to Settings → Applications → Application Management.
2. Slip on the three dots in the upper right corner and select Show all apps.
3. Find Services Feedback (or “Feedback Service”).
4. Press Turn Off → OK.
5. Then go back and select Limit background activity.

Find the application in Settings

Press "Offline"

Limit background activity

Reset the device-->

2. Blocking through “Special Permits”

If your firmware does not have a “Disable” button, try to limit the rights of the service:

1. Open Settings → Applications → Permissions → Special Access.
2. Select Display on top of other applications.
3. Find Services Feedback and turn off permission.
4. Then go to AutoRun and also turn off the service.

This will prevent pop-up polls from appearing, but will not stop data collection in the background.

3. Use of ADB (without root)

For advanced users, there is a way to disable the service via Android Debug Bridge (ADB):

adb shell pm disable-user --user 0 com.miui.feedback

To get it all back, do this:

adb shell pm enable com.miui.feedback

⚠️ Attention: Before use ADB Make sure you have the debugging enabled. USB In Settings → The phone. → Version. MIUI (tap 7 times on the assembly number).

Step-by-step: How to completely remove Services Feedback

If you’re determined to get rid of the service, here are two proven methods – root rights and no root rights.

Method 1: Removal via ADB (without root)

This method works on most Xiaomi/Redmi/Poco devices with MIUI 11-14:

1. Install ADB Tools on your PC.
2. Connect your smartphone to your computer and allow debugging.
3. Open the command line in the ADB folder and execute: Adb devices (the name of your device should appear).
4. Enter the command to delete: adb shell pm uninstall --user 0 com.miui.feedback
5. Reboot your smartphone.

✅ Pros: No root, reversible (can be restored via adb install).

❌ Cons: After resetting settings or updating MIUI The service may return.

Method 2: Removal with root rights

If you have root, the process is simplified:

1. Install any file manager with root support (such as Root Explorer or FX File Explorer).
2. Go to /system/priv-app/Feedback or /system/app/Feedback
3. Delete the Feedback folder or rename it to Feedback.bak.
4. Clear the cache at /data/data/com.miui.feedback.
5. Reset the device.

💡

Before you delete your system files, back up via TWRP or an app like Swift Backup to help restore the service if something goes wrong.

⚠️ Note: on some devices (e.g. Xiaomi) 13T or Redmi Note 12 Pro+) The folder can be protected by dm-verity, in which case you need to disable integrity check through Magisk or patch boot.img.

What to do if there are problems after removal

In rare cases, removing Services Feedback may result in:

• 🔄 Fixed update MIUI (The system is constantly offering to update, but cannot complete the process).
• ⚠️ Warning about corrupted files in Settings → The phone.
• 📵 Unable to participate in beta tests (if you were in the Mi Pilot program).

Here’s how to correct typical mistakes:

If the smartphone starts to slow down or overheat after removal, it is likely that the problem is not the absence of com.miui.feedback, but other system changes.

1. Check logs through Logcat (MatLog app from Play Market).
2. Reverse to the previous version of MIUI via Fastboot.
3. Contact the Xiaomi.EU or 4PDA forums, where patches are often posted.

Alternatives: How to Reduce Services Feedback Activity Without Removing

If you don’t want to risk the stability of the system, but want to reduce the impact of the service, use these tips:

• 🛡️ Turn off the collection of diagnostic data: Go to Settings → The phone. → Send feedback. Turn off Automatic Reporting option.
• 📵 Block Internet Access: Open Settings → Annexes → Services Feedback → Mobile data and Wi-Fi. Turn off both switches.
• ⏳ Limit work in the background: In the application settings, select Battery → Limit background activity. Set Automatic Optimization Control to Strictly Limit.

You can also use apps to block activity, such as:

• 🔒 Greenify (requires root for full-fledged work with system applications).
• 🛡️ App Ops (allows you to disable separate permissions for Services Feedback).
• 🚫 Disable Service (to disable background processes).