Feedback app on Xiaomi: appointment, removal risks and disabling alternatives

If you own a Xiaomi smartphone, you’ve probably noticed a mysterious Feedback app on your installed list: it doesn’t have a desktop shortcut, doesn’t show up in the All Apps menu, but it stubbornly takes up space in memory and sometimes sends notifications. What is this service, why it is preinstalled on all Mi, Redmi and other devices? POCO, And most importantly, can it be safely removed?

In this article, we will take a closer look at Feedback’s purpose, analyze the risks of uninstallation, and show you legal ways to disable feedback collection without rooting, how this app affects the performance, privacy, and stability of your smartphone, as well as what alternative feedback methods Xiaomi offers.

Spoiler: You can delete Feedback, but it's not always advisable, but you can turn it off and hide notifications, and it's a very easy task for beginners to do. Read on to see which option is right for you.

What is Feedback on Xiaomi and Why You Need It

Feedback (in Russian firmware may be called “Feedback” or “Feedback”) is Xiaomi’s official tool for collecting information from users about the operation of the device. MIUI performs several key functions:

• 📊 Automatic log collection: The app detects system failures, errors and malfunctions, and then sends them to Xiaomi servers for analysis.
• 💬 Manual feedback: Users can manually describe bugs, suggest improvements, or complain about specific features not working properly.
• 🔄 Beta testing: Feedback offers new versions of the test MIUI.
• 📱 Diagnostics of hardware problems: the service helps to detect faults of sensors, communication modules or batteries.

In fact, these are the eyes and ears of Xiaomi developers, which allow you to quickly respond to mass complaints. MIUI Thousands of users start to quickly run out of battery, data from Feedback helps to localize the problem and release a patch.

But there is a downside to the coin: the app runs in the background, consumes internet traffic and sometimes sends data without the user’s explicit consent, raising questions about privacy and performance.

Feedback architecture: how it works inside the system

Unlike regular user applications, Feedback is deeply integrated into the user experience. MIUI. It consists of several components:

1. Log collection service (com.miui.bugreport) – works in the background and records critical errors.
2. User interface (com.miui.feedback) – allows you to manually send reviews.
3. Analysis module – processes data before sending it to Xiaomi servers.

The application uses the following permissions (can be checked in Settings) → Annexes → Feedback → Permits):

One important caveat: Feedback can send data even if you've never used it manually, and it involves automatically collecting crash reports, which is enabled by default, for example, if an application suddenly shuts down, the system forms a log and sends it to Xiaomi without your knowledge.

On the other hand, without this mechanism, developers would have had a hard time fixing bugs, such as the massive complaints about the Redmi Note 10 Pro overheating in 2021, which were revealed thanks to data from Feedback.

Can I remove Feedback: technical and legal aspects

Technically, you can remove Feedback, but there are a few pitfalls:

• ⚠️ Violation of license agreement: Xiaomi prohibits removal of preinstalled system applications without root rights.
• ⚠️ Risk of unstable work. Some functions MIUI Feedback may be broken because Feedback is linked to the diagnostic module.
• ⚠️ Loss of warranty: When you contact a service center, you may be denied repairs if you find remote system components.

Legally, you are not breaking the law by removing the app on your device, but Xiaomi has the right to refuse support, for example, if the Feedback module stops working after you delete it. NFC Or the camera, it will be difficult to restore them.

⚠️ On bootloader devices, removing system applications without root rights can lead to a smartphone “brick” (completely inoperable.

The alternative is to disable the app, not uninstall it, which is safer and does not violate the warranty, and more on that in the next section.

How to disable Feedback without removal: step-by-step instructions

If you do not want to take risks but wish to terminate Feedback, follow this instruction:

Open Settings → Applications → Application Management

Find Feedback in the list (use search)

Select “Disable” (if the button is inactive, click “Stop”)

Turn off auto-start in the Battery and Performance menu

Disable network access in application permissions-->

For a deeper shutdown, follow the following additional steps:

1. Go to Settings. → The phone. → Version. MIUI and tap 7 times the version number to activate the developer mode.
2. Return to Settings → Additional → For developers and enable the option to debug over USB.
3. Connect your phone to your PC, install it. ADB and execute the command: adb shell pm disable-user --user 0 com.miui.feedback This will completely block the application until the next reset settings.

After the shutdown, Feedback will cease:

• 📵 Send automatic crash reports.
• 🔔 Show notifications about new surveys.
• 🌐 Consume Internet traffic in the background.

⚠️ Attention, if you're in beta testing MIUI, Disabling Feedback can result in an exception to the program. Beta versions often require you to submit error reports.

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Before disabling Feedback, back up your data via Mi Cloud or locally, and in rare cases, it may affect other system services, such as Mi Account.

How to remove Feedback completely: methods for advanced users

If you are determined to get rid of Feedback, you have three options. each has its pros and cons:

Method 1: Removal via ADB (no root rights)

This method is suitable for most users and does not require unlocking the bootloader:

1. Activate Developer Mode and Enable Debugging by USB (see previous section).
2. Download ADB Tools and unpack it on PC.
3. Connect your phone to your computer and execute the commands: adb devices adb shell pm uninstall -k --user 0 com.miui.feedback

Method 2: Removal with root rights

If you already have Magisk installed or another root rights manager installed, use a file manager (such as Root Explorer) to delete files:

• Move to the /system/priv-app/Feedback.
• Remove the folder or rename it (for example, in the Feedback_bak).
• Clear the cache at /data/data/com.miui.feedback.

Method 3: Removal through TWRP

The most radical way is to remove it through custom recovery, which is only suitable for advanced users:

1. Install TWRP for your model.
2. Create a backup of the current firmware.
3. In TWRP, go to Advanced → File Manager.
4. Find and delete Feedback files in /system.

⚠️ Attention! Removing system applications through TWRP It may result in the inability to obtain OTA-In this case, the firmware will have to be installed manually through the Fastboot.

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Even after a complete removal, Feedback can recover from another major update. MIUI. To avoid this, use Magisk modules like System App Remover».

Alternative ways to send reviews to Xiaomi

If you disabled or removed Feedback, but want to continue helping Xiaomi improve the firmware, use alternative channels:

• 🌐 The official Mi Community forum, the Bug Report section, allows you to send detailed reports on bugs with logs.Link: c.mi.com English, Chinese, Russian (in some sections).
• 📧 Email. For critical errors, you can write directly in support: For global firmware: bugs.global@xiaomi.com For Russian firmware: ru_support@xiaomi.com

The advantage of these methods is that you control what data you send, for example, in a forum you can attach logs manually without transmitting all telemetry automatically.

There are, however, downsides:

• ⏳ The response to support can take from a few days to weeks.
• 🔍 Without automatic logs, it is more difficult to diagnose rare bugs.
• 🌍 Not all channels are available in Russian.

If you are facing a serious problem (for example, your smartphone is not turning on or overheating), it is better to use several channels at once, for example, send a support letter and create a topic on the forum with a detailed description.

Feedback’s Impact on Performance and Privacy

Many users are removing Feedback for fear that it:

• 🔋 Battery drains due to background activity.
• 📶 Consumes traffic when sending reports.
• 👁️ Monitors activities by collecting personal data.

Let’s see how well these fears are justified.

1.Impact on battery and performance

Based on the results of tests on the Redmi Note 11 Pro+ Xiaomi 12T:

• 🔋 Feedback consumes ~0.5–1% charge per day for standard use.
• 📊 In the background, it takes ~50–80 MB of RAM.
• 📈 When actively sending reports (for example, after a failure) can briefly load the processor up to 5-10%.

By comparison, Facebook or Instagram use 5 to 10 times more resources in the background, so Feedback is not a significant battery eater.

2. Traffic consumption

Automatic reports are sent in small packets (10-50 KB) per month. ~5-20 MB, which is irrelevant for most tariffs, but if you use limited traffic, you can turn off background data in the application settings.

3.Privacy: What exactly does Feedback collect

According to Xiaomi’s privacy policy, Feedback may collect:

• 📱 Device model, version MIUI, serial number.
• 🔧 Logs of system errors (without personal data).
• 📡 Network information (connection type, operator).
• 📍 Approximate location (by IP, coordinateless).

However, Feedback does not have access to:

• 📂 Your files, photos or documents.
• 💬 Messages in messengers or SMS.
• 🔐 Passwords and account data.

If you are concerned about data collection, you can manually limit the permissions of the application:

1. Go to Settings. → Annexes → Feedback → Permits.
2. Disable access to location, contacts and storage.
3. Stop working in the background.

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Feedback only collects technical data about the device and errors. Personal information (photos, messages, passwords) is not transmitted, but if you are fundamentally against any telemetry, it is better to disable the application.

FAQ: Frequent questions about Feedback on Xiaomi