Xiaomi Games Are Flying Out for No Reason? – 7 Hidden Problems and How to Fix Them

You run your favorite game on a Xiaomi, Redmi or POCO smartphone, and after a few minutes it suddenly closes — no bugs, no warnings. Or worse, the game crashes on the download, not even allowing the match to start. Sounds familiar? This problem has been haunting Xiaomi device owners for several years, but its causes are far from obvious. 90% of the time it is not the user's "crooked hands" that are to blame, but the system features of the MIUI firmware, hardware constraints or conflicts with background processes.

We analyzed user reports on the 4PDA, Mi Community and service center forums to identify 7 key reasons why games are coming to Xiaomi. Importantly, the Redmi Note 12 and POCO F5 solutions will be different from the tips for Black Shark 5 — so we'll look at each case separately. If you've tried to reboot your phone or clean the cache, but the problem persists, this guide will help you find the root of the evil.

1. CPU overheating: when Xiaomi "strangles" games due to temperature

The most common reason for departures is thermal throttling, which is more aggressive than competitors: already at 45-50 ° C, the processor begins to limit frequencies, and at 55 ° C + games can be closed forcibly, especially models with Snapdragon 7xx and Dimensity 900/1000 processors (for example, the Redmi Note 11 Pro + or POCO X4 Pro).

How to check:

• 🔥 Install the CPU Monitor or AIDA64 app and start the game. Watch the temperature chart.
• 📉 If the temperature drops sharply from 50°C to 35–40°C before departure, trottling is triggered.
• ⚡ Check if the charge saving mode is turned on in the battery settings (it artificially limits performance).

Decisions:

• 🧊 Remove the case and play in a cool room (air temperature above 28°C exacerbates the problem).
• 🔧 Turn off "Optimization MIUI" for the game: Settings → Applications → Application Management → [game name] → Battery → No restrictions.
• 🛠️ For advanced: turn off trottling via ADB (team below). This can shorten the life of the processor!

adb shell settings put global thermal_engine_disable_deep_sleep 1

⚠️ Warning: If after disabling the trottling phone heats up above 60°C, immediately return the settings back.Risk of battery and motherboard damage!

2 MIUI Game Turbo Errors: When the Accelerator Brakes

MIUI Game Turbo is Xiaomi's proprietary game optimization technology, and paradoxically, it's often the cause of crashes, because Game Turbo aggressively closes the background processes, but sometimes misidentifies system services as "extra" -- for example, in Genshin Impact or Call of Duty Mobile, this can lead to a crash when new locations are loaded.

How to diagnose:

• 🎮 Run the game and swipe down the notification bar, and if you see a message saying, "Game Turbo is activated," but the game still crashes, the problem is that it's there.
• 🔍 Check the error logs through Developer Options (how to enable - see spoiler below).

Decisions:

1. Turn off Game Turbo for a specific game: Settings → Special Features → Game Turbo → [game name] → Disable.
2. Reset Game Turbo: Settings → Applications → Application Management → Game Turbo → Storage → Clear Data.
3. For POCO/Black Shark: Update POCO Launcher or Black Shark Space, which are often bugs compatibility.

3. RAM shortage: why 8GB of RAM doesn't save

Even smartphones with 8-12 GB of RAM (such as Xiaomi 13 Ultra or Black Shark 6 Pro) can suffer from memory shortages, due to MIUI’s aggressive policy of cleaning up background processes, which can crash if the system decides it lacks resources and forcefully shuts it down to free up memory for “more important” tasks (such as updating MIUI in the background).

How to check:

• 📊 Open Settings → About Phone → Memory and see the schedule of RAM usage while playing.
• 🔄 If the free memory is less than 1 GB, and the game crashes, the problem is the lack of resources.

Decisions:

• 🚫 Turn off "Memory Cleanup" in settings: Settings → Applications → Auto Run → Memory Cleanup → Disable.
• 🔧 Install RAM Expander (for models with virtual memory support, such as the Redmi Note 12 Pro+).
• 🎯 For games like PUBG Mobile or Free Fire: Reduce the graphics settings to Balanced or Low.

⚠️ Warning: Virtual memory (RAM Expander) can accelerate the wear on cheap Xiaomi models with eMMC memory (e.g. Redmi 9A). Use only on UFS 2.2+ devices.

4 Conflicts with Google and MIUI services

Many games (especially online multiplayer) require stable operation of Google Play Services, but MIUI often blocks their background activity, which leads to departures when logging in or downloading content. For example, in Clash of Clans or Brawl Stars, the game can be closed during the connection stage to the servers.

Typical symptoms:

• 🔄 The game will be dropped when you log in through Google Account.
• 🌐 The error message "No connection to the server" is not available, although the Internet is working.
• 🔒 After departure, a request for re-authorization appears.

How to fix it:

1. Update Google Play Services and Google Play Games manually through the Play Market.
2. Turn off optimization for Google services: Settings → Apps → App management → Google Play Services → Battery → No restrictions.
3. For Xiaomi without Google (like the Chinese versions): install Google Installer from Xiaomi.eu.

💡

If the game only takes off on Wi-Fi, try connecting via mobile Internet. Sometimes the problem is blocking packets by the router (especially on firmware from operators such as MTS or Beeline).

5. Damaged game files or cache

If the game crashes in the same place (for example, when you load Level 3 in Honkai: Star Rail), corrupted cache files or incorrectly loaded resources are to blame, this is especially true for games with large open worlds where data is loaded dynamically.

Signs:

• 💥 The departure occurs at the same stage (e.g., when a new location is loaded).
• 🖼️ Before departure, graphic artifacts (blurred textures, missing objects) appear.
• 🔄 After restarting, the game offers to download additional data.

What to do:

• 🧹 Clear the game's cache: Settings → Apps → [game name] → Storage → Clear the cache.
• 🔄 Reinstall the game by pre-deleting the Android/obb/ [game name] folder (use the root or MiXplorer file manager).
• 📥 For online gaming: download additional resources via Wi-Fi, not mobile internet (frequent communication breaks ruin files).

💡

If the game weighs more than 2 GB, never update it via mobile Internet. Use only Wi-Fi or download APK+OBB manually from the official website.

6. firmware errors: MIUI bugs that haven't been fixed for years

Some Xiaomi models suffer from chronic bugs that the company is slow to fix.

• Redmi Note 9 Pro (Snapdragon 720G processor): Departures in games with the Vulkan API (for example, eFootball).
• POCO X3 NFC: conflict with Adreno 618 in Unity games (a typical example is Among Us).
• Mi 11 Lite: A bug with a display driver that causes the screen to go out during the game.

How to fight:

• 🔄 Update your firmware to the latest version (even if the update doesn’t solve the problem, it may have patches for other bugs).
• 🛠️ Install custom firmware (e.g. Xiaomi.eu or Pixel Experience). On models with a locked bootloader (e.g. Redmi 12), this requires unlocking through Mi Unlock, which resets all data!
• ⚙️ Reverse to the older version MIUI (if departures have started after the upgrade).

7. Hardware problems: when the "iron" is to blame

If none of the software methods helped, the problem may lie in the hardware:

• 🔋 Worn-out battery: When the battery is below 20%, the processor does not receive enough power, leading to sudden shutdowns or crashes.
• 💾 Damaged memory: Broken sectors on the drive (eMMC/UFS) can cause game data read errors.
• 📶 Faulty module Wi-Fi/4G: Connection breaks in online games cause crashes.

How to diagnose:

• 🔋 Check the battery health through AccuBattery. If the capacity has dropped below 80% of the original, replace the battery.
• 💾 Scan memory for broken sectors using AIDA64 (Section "Storage").
• 📡 Test internet stability in PingTools (packet losses above 5% are a sign of communication module problems).

⚠️ Warning: If the game only crashes when charging is connected, the problem may be in the power controller (typical for the Redmi Note 8/9).

FAQ: Frequent questions about Xiaomi games departures