How to log into Xiaomi Cloud (Mi Cloud): all the ways to log in and solve errors

Xiaomi Cloud (or Mi Cloud) is an integral part of Xiaomi’s ecosystem, which allows you to synchronize data between devices, create backups and remotely manage your smartphone. The password doesn't fit, then SMS-The code doesn't come, the device is not recognized by the system. In this article, we'll look at all the current ways to log in to the Mi Cloud, from standard app login to bypassing locks when access is lost.

The peculiarity of Xiaomi Cloud is that it is closely integrated not only with Redmi smartphones, POCO And Xiaomi, but also with smartwatches, routers, TVs, and even the brand’s electric vehicle, which means that properly configuring the cloud opens up access to advanced features from finding a lost phone to managing a smart home through Mi Home. But before you use these features, you need to get the authorization right – and this is where most of the problems lie.

If you have never registered a Mi Account or forgotten your login details, don’t panic.We will describe in detail how to create a new account, link it to your device, and what to do if the system requires confirmation through an old phone number. For experienced users, we will provide ways to enter through ADB and circumventing regional restrictions.

1 What is Xiaomi Cloud and why is it needed?

Xiaomi Cloud (Mi Cloud) is a cloud service from Xiaomi that performs three key functions:

• 📱 Data synchronization: contacts, notes, photos, call history and SMS Automatically copied to the cloud and available on all associated devices.
• 🔄 Backup: Creates full backups of settings, applications, and system files (useful when resetting or replacing your phone).
• 📍 Remote control: search for a device on a map, lock, erase data or call (if the phone is lost).

Without a Mi Cloud account, you can’t:

• 🔓 Unlock the bootloader (Bootloader) on Xiaomi smartphones.
• 📦 Install official firmware through the Mi Flash Tool.
• 🏠 Connect devices to the Mi Home ecosystem (smart lamps, robot vacuum cleaners, etc.).
• 🔄 Recover data after resetting to factory settings.

It's important to understand that Mi Cloud is not just a file storage site like Google Drive or iCloud, it's a central node that links all Xiaomi devices into a single system. For example, if you lose a Redmi Note 12 smartphone, you can not only track its location through Mi Cloud, but also block access to the Mi Band 8 or the Xiaomi Smart Door Lock, which is tied to the same account.

⚠️ Note: If you buy a used Xiaomi smartphone, be sure to check if it is untied from the previous Mi Cloud account. Otherwise, the device can be blocked through the Find Device function (analogue of Find My iPhone).

2. Ways to log in to Xiaomi Cloud

There are a number of ways to log in to Mi Cloud, depending on what device you have on hand and what login data you have, and consider all the options that are up to date.

2.1. Sign in via the Mi Cloud app on your smartphone

The easiest way is to use the official Mi Cloud app, pre-installed on all smartphones. Xiaomi/Redmi/POCO. Instructions:

1. Open the Mi Cloud app (cloud icon on a white background).
2. If you are already logged in to Mi Account on your phone, the system will automatically tighten the data. Otherwise, click Login.
3. Enter the email or phone number associated with the account.
4. Enter your password and confirm the entrance through SMS-code or notification in Mi Security.

If the app is not available (for example, on custom firmware), download it from Google Play or AppGallery:

• 🤖 Mi Cloud in Google Play
• 🍎 Mi Cloud in the App Store (for iPhone)

Check your internet connection (Wi-Fi or mobile data)

Update the Mi Cloud app to the latest version

Make sure that the phone has the right firmware installed. MIUI

Turn it off. VPN (Can block SMS-confirmation)-->

2.2 Entry through the web version of Mi Cloud

If you don't have access to your smartphone, you can log into the cloud via a browser on a PC or other device.

1. Go to the official website: i.mi.com.
2. Select a region (Russia or Global, depending on the account link).
3. Enter your email/phone and password.
4. Confirm the entrance through SMS, email or Mi Security application.

The web version provides access to all functions except remote device management (this requires confirmation via the app on the phone). The interface is available in Russian, but some sections (for example, Find Device) can be displayed in English.

2.3 Entry through smartphone settings

If the Mi Cloud application is removed or does not work, you can log in through the system settings:

1. Open Settings → Accounts and Sync → Mi Account.
2. Click Login and enter the data.
3. Confirm the entry via SMS or email.
4. After authorization, return to Settings → Mi Cloud to set up synchronization.

This is a good option if you want to link a new account to your phone or change an existing one. Please note that when you change your account, all previous profile data (including backups) will become unavailable.

Through the Mi Cloud app

Through the web version (i.mi.com)

Through phone settings

Another option-->

3. Registration of a new Mi Account

If you don't already have a Mi Account, you can create one right when you try to log in to Mi Cloud.

1. In the form of the entrance, click Register.
2. Select the method of registration: by email or phone number.
3. Fill in the data: 📧 For email: specify a valid address and come up with a password (minimum 8 characters, with numbers and letters). 📱 For phone: enter the number in the international format (for example, +79123456789).

SMS-code

Link your account to your device (if you register from your smartphone).

When registering by phone, the system may request additional confirmation via:

• 📧 Email (if attached).
• 🔑 Mi Security app (if installed).
• 🤖 Capcha or voice call (to protect against bots).

⚠️ Note: When registering an account through Russian MIUI (You automatically link to Mi Cloud Russia servers, which means that some global functions (for example, sync with Google Photos) may be limited. If you plan to use the device abroad, register an account through Global MIUI.

After registration, it is recommended that:

• 🔐 Set up two-factor authentication in Account Settings → Security.
• 📋 Add a backup email to restore access.
• 📱 Link an additional phone number (in case of loss) SIM-map).

4.Restore access to Mi Cloud

If you have forgotten your password or lost access to email/There are several ways to restore a phone linked to an account. Xiaomi provides more flexible recovery options than many other services, but the process can take up to a few days. 72 manually inspected.

Recovery via email or SMS

Standard method:

1. On the screen, click Forgot your password.
2. Enter the email or phone attached to your account.
3. Choose a Recovery Method: 📧 Email: the system will send a link to reset the password. 📱 SMS: The confirmation code will come.

passwordman

If you don’t remember the attached email/phone, try:

• 🔍 Check the history of emails in the mail (look for letters from the service)@account.xiaomi.com).
• 📱 Look at the phone settings: Settings → The phone. → Mi Account (which can display partially hidden email).

Recovery through the Mi Security app

If the phone has Mi Security (or Security in the phone) installed MIUI), You can restore access through it:

1. Open Mi Security. → Mi Account.
2. Press Restore Access.
3. The system will provide proof of identity through: 🆔 Documents (passport or identity card). 📱 Related number (if any) SIM-map still active). 🔑 Backup email.

After confirmation, you will be able to reset the password.

This method works even if you change your phone number, but you have access to an old device with an authorized Mi Account.

4.3 Manual verification via Xiaomi support

If the automatics don't work, you'll have to call for support.

1. Go to the recovery page: account.xiaomi.com/pass/retrieve.
2. Choose Cannot Restore in Other Ways.
3. Fill out the form by specifying: 🆔 Personal data (name, date of birth). 📱 IMEI Device associated with the account (you can find out through *#06#). 📅 Date of last activity (approximately).

passport

1-3 days

⚠️ Note: Xiaomi support can request a photo with the device in hand that displays the Mi Account. If the phone is lost or broken, specify this in the application and provide checks / warranty documents.

5. Solving common entry errors

When logging in to Mi Cloud, users often encounter errors, and consider the most common and ways to fix them.

If you see an error, this device is already linked to another account, it means that the phone was previously used by another user and was not properly untied.

1. Ask the previous owner to remove the device from your Mi Account via i.mi.com → Find Device.
2. If you can’t contact, do a hard reset and try to log in again.
3. If the error persists, contact support with a purchase check.

Devices with an unlocked bootloader may require re-assignment of the account.

1. log into Fastboot (turn off the phone, then press Power + Vol-).


2. Connect to the PC and execute the command:




fastboot oem device-info




3. If Device unlocked: true is in response, link the account again via settings.

💡

If you need to “confirm through your old device” when you sign in, but you don’t have one, try logging in via i.mi.com’s web version from another browser (e.g. Firefox instead of Chrome).

6.Setup of synchronization and backup

After successfully logging into Mi Cloud, it is important to properly configure sync so that data is automatically stored in the cloud.

1. Open the Mi Cloud app or go to Settings → Mi Cloud.
2. Activate switches in front of the desired elements: 📇 Contacts – synchronization with the phone book. 📝 Notes – Backup of Notes from Mi Notes. 📷 Gallery - Automatic uploading of photos and videos. 🎵 Records - backup of dictaphone records. 📱 System settings – saving Wi-Fi settings, wallpaper, etc.

Backup

Create a backup copy

Pay attention to the settings of automatic photo uploading:

• 📶 You can choose to download only over Wi-Fi or also via mobile Internet.
• 🖼️ Original quality or compressed (saves space in the cloud).
• 🗑️ Turn on Delete After Download if you want to free up your phone’s memory.

For devices with MIUI 14+ Cloud Drive is available, an analogue of Google Drive, where you can store any files (up to 5 GB for free:

1. Get in to Mi Cloud. → Cloud disk.
2. Click Download Files and select documents, archives, or other data.
3. To access from your PC, use the web version: cloud.mi.com.

⚠️ Note: If you use an informal firmware (e.g. LineageOS or Pixel Experience), sync with Mi Cloud may not work properly, in which case it is recommended to use alternative services: Google Photos for Photos, Nextcloud for Files.

💡

Backups in Mi Cloud take up space in cloud storage.Free 5 GB, but the backup system can weigh 3-10 GB. Clean old copies regularly in the Storage Management section.

7.Security of Mi Cloud account

Because Mi Account is about accessing personal data and devices, its security is critical.

• 🔐 Enable two-factor authentication (2FA): Go to Account Settings → Security → Two-step verification: Link a phone number or an authenticator application (like Google Authenticator) and keep your backup codes in a safe place (they will come in handy if you lose access to your phone).
• 📱 Check Active Sessions: Go to Account Settings → Security → Devices: Remove all unfamiliar devices (especially if you see entrances from other countries).
• 🔄 Regularly update your password: Use passwords that are at least 12 characters long with letters, numbers, and special characters. Do not use one password for Mi Account and other services.

If you suspect that your account has been hacked:

1. Change your password immediately through the recovery page.
2. Revoke access of all devices in Account Settings → Security.
3. Check the emails and phones that are tied, and the attacker may have changed them.
4. If you cannot enter, call in support with an indication. IMEI Devices associated with an account.

For additional protection:

• 🛡️ Install an antivirus (such as Mi Security or Kaspersky) to scan for viruses that steal your account data.
• 🔗 Do not log into Mi Cloud via public Wi-Fi (use this option) VPN mobile).
• 📵 Turn off autocomplete passwords in your browser for i.mi.com.

8. Frequently Asked Questions (FAQ)