How to access the cloud Xiaomi from your phone: 5 proven ways

Xiaomi Cloud is not just a backup storage service, but a full-fledged service for synchronizing contacts, photos, notes and even SMS between devices. However, many users face problems when they first sign in: the system requires an SMS confirmation, does not accept a password or does not find an account. In this article, we will discuss all the current ways to log in to Mi Cloud from a phone, including bypassing typical errors and setting up two-factor authentication.

Xiaomi Cloud features close integration with MIUI firmware. This means that logging in through a phone’s standard settings may be different from logging in via a browser or app. We’ve analyzed 5 working methods (including hidden ones) that will work for both new and used devices, and you’ll also learn what to do if the system requests an old phone number or blocks access due to “suspicious activity.”

1. Standard login via phone settings

The most obvious way is to use the built-in MIUI menu, which works on all Xiaomi, Redmi and POCO devices regardless of the firmware version, the main condition is that the phone must be connected to the Internet (Wi-Fi or mobile network).

Instructions:

1. Open Settings (the gear icon on the main screen).
2. Scroll up and select the Xiaomi Accounts section (or Mi Account in English firmware).
3. Click Log in to the account.
4. Enter the email or phone number associated with the account and the password.
5. Confirm the entrance with the help SMS-Mi Security code or notification (if two-factor authentication is enabled).

An important caveat: if you bought the phone with your hands, the previous owner might not have logged out of your account, in which case the system will offer to reset the device to factory settings, but this will delete all data! Alternatively, contact the seller and ask him to remove the device from his Mi Cloud via the web version.

Check your internet connection

Make sure that SIM-card active (for SMS-confirmation)

Battery charge > 20% (in case of reset)

Remember the password from your Xiaomi account (not from Google!)

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2 Entry via Mi Cloud application

If the standard method fails (for example, due to the error "Can't connect to the server"), use the official Mi Cloud application. Its advantage is stable operation even if there are problems in the firmware. You can download from Google Play or AppGallery (for devices without Google services).

Step-by-step:

• 📱 Install the Mi Cloud application (link: https://play.google.com/store/apps/details?id=com.miui.cloudservice).
• 🔑 Open it and press In.
• 📧 Enter your account details (email/phone + password).
• 🔐 Confirm the entrance through SMS or Mi Security.
• ☁️ After authorization, you will see a list of synchronized data: contacts, photos, notes.

Note: If the app gives an error "Device not supported", check the account region. Xiaomi can block access for devices purchased in one region but used in another (for example, a phone for China in Russia), the solution is to change the region in the account settings.

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If no SMS with the code comes in, try requesting a voice call from the confirmation menu or use a backup email to restore access.

3. Authorization via browser (web version of Mi Cloud)

The web version of Mi Cloud is useful if your phone is locked or you want to control data from your computer, but the first sign-in will require confirmation via your mobile device.

1. Go to the link: https://i.mi.com/ (official website).
2. Select the interface language (Russian is available).
3. Enter your login (email/phone) and password.
4. The system will send a push notification to all devices associated with the account.
5. If the notification does not come, ask SMS-code or use a backup email.

Warning: Never enter account details on third-party sites, even if they are visually similar to the official Mi Cloud. Fraudsters often create phishing pages to steal logins. Check the address bar - the correct URL starts with https://i.mi.com.

Through phone settings

Through the Mi Cloud app

Through a browser on a PC

I don't use the Xiaomi cloud.-->

4. Solve Mi Cloud login errors

Even with the right data entry, the system can produce errors, and let's look at the most common ones and how to fix them:

If you see an error, "This device is linked to another account," it means that the phone has been locked through Mi Cloud (Find Device feature).

⚠️ Note: Do not try to reset your phone via Fastboot or EDL — The only legal way to do this is to contact the previous owner and ask them to delete the device from their account through a new account. https://i.mi.com/#/device.

5 Two-factor authentication and security

Xiaomi is actively implementing two-factor authentication (2FA) to protect accounts, and if enabled, each time you log in, you will need confirmation via:

• 📱 SMS-code (on the linked phone number).
• 🔔 Push notification in the Mi Security app.
• 🔑 Backup codes (generated when configured) 2FA).

To enable 2FA:

1. Go to Settings → Xiaomi Accounts → Account Security.
2. Choose a two-step check.
3. Follow the instructions: link the phone number and save the backup codes.

Important: If you lose access to your phone number and backup codes, it will take up to 30 days to restore your account (support documents are required).

• 📝 Save backup codes in a safe place (e.g., Google Keep or on paper).
• 📧 Link backup email to restore.
• 🔄 Regularly update the phone number in your profile.

6. Data Synchronization and Cloud Management

After a successful login, set up sync so that data is automatically saved to the cloud:

1. Go to Settings → Xiaomi Accounts → Mi Cloud.
2. Turn on switches in front of the desired categories: 📞 Contacts (synchronized with the phone book). 📸 Gallery (photos and videos). 📝 Notes (from the Mi Notes app). 🔄 SMS (messages). 🎵 Records (dictophone).

Synchronize

Restrictions of free account:

• 📁 Storage capacity: 5 GB (can be increased to 100 GB for a fee).
• 🕒 Autodelete: Files older than 6 months are deleted automatically (unless synced with your device).
• 🚫 File size limit: up to 50MB for photos, 200MB for video.

To make room:

1. Get in to Mi Cloud. → Storage management.
2. Select unnecessary files and click Delete.
3. For complete cleaning, use Clean the Recycle Bin (files are stored there for 30 days).

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Contact sync and SMS only works when you're connected to the Internet, and if you turn off mobile data or Wi-Fi, the changes won't be saved in the cloud.

7. Alternative ways of entering (for experienced users)

If the standard methods don’t work, try these hidden options:

Method 1: Mi Account Unlock Tool (for locked devices)

If your phone is locked through Find Device, but you have access to the previous owner’s account, use the official unlock tool:

1. Download Mi Unlock Tool from Xiaomi: https://en.miui.com/unlock/.
2. Sign in to the account to which the phone is linked.
3. Connect your phone to your PC in Fastboot mode (clip Volume Down + Power).
4. Follow the instructions (you may need to wait 720 hours).

Method 2: ADB (for developers)

If you are an ADB savvy, you can manually add an account through the command line:

adb shell am start -n com.xiaomi.account/com.xiaomi.account.ui.ActivateAccountActivity

This command will open the authorization window even on locked devices (but requires an unlocked bootloader).

⚠️ Attention: Use ADB Fastboot without experience can cause data loss or phone breakdown, and these methods are recommended only for devices that are no longer working normally.

FAQ: Frequent questions about Mi Cloud