Exiting from Google Play Market on Xiaomi smartphones often turns into a puzzle: standard buttons are hidden, the system emits errors, and after updating MIUI, the menu moves to other sections. If you find that when trying to change the profile, the app store persistently returns the old account or completely ignores your actions, this article will help you understand the reasons and find a solution.
The problem is complicated by the fact that Xiaomi is actively modifying the shell. MIUI, The path to account settings may differ even on devices of the same line (for example, Redmi Note 12 Pro).+ POCO X5 We tested all the current methods on firmware. MIUI 14 and HyperOS to provide working instructions. Important: some methods require knowledge ADB-commands or data resets โ we will highlight them separately with warnings.
Before you start, check two things: first, that your smartphone is connected to the Internet (without the Google Play network does not sync changes), and secondly, that you remember the password from the main Google account. If access is lost, first restore it through accounts.google.com, otherwise logging out of the profile can block access to purchases and backups.
Why you canโt get out of Google Play on Xiaomi: 4 main reasons
Most users experience the log-out button being inactive, missing from the menu, or not happening after clicking, due to the way Google services are integrated into MIUI.
- ๐ Automatic synchronization: MIUI Forcedly links Google account to Mi Account profile, which blocks manual management.
- ๐ฑ Manufacturer restrictions: Some models (e.g. Black Shark 5 Pro) have their account login blocked to protect against theft.
- ๐ง Cache failures: Damaged data from com.android.vending (which is Google Play) interfere with the correct operation of the menu.
- ๐ Security Policy: If the Find My Device feature is enabled on the device, the system can prevent changing your account without confirmation.
Interesting fact: Xiaomi smartphones for the Chinese market (with firmware without Google Services) the problem is not at all โ there is simply no Google Play Market. whereas on global versions (Redmi 13C, Xiaomi 14), users regularly encounter bugs. For example, after upgrading to HyperOS in 2026, many people lost the item โAccount Managementโ in the store settings.
Method 1: Standard exit through Google Play settings (works 60% of the time)
This is the most obvious method, but it doesn't always work. Follow the instructions carefully, because skipping steps often leads to errors.
- Open the Google Play Market app (color triangle icon).
- Slip on the profile avatar in the upper right corner (if there is no avatar, click on the first letter of the account name).
- In the drop-down menu, select Manage Google Accounts.
- Click on the arrow next to the current account name and select Account Management on that device.
- Slip on the account you want, then delete the account.
Important: After this step, the system can request a PIN, a pattern lock, or a password from Mi Account, and if you don't remember them, use the reset method.
Check your internet connection (Wi-Fi or mobile data)
Make sure you remember the password from your main Google account.
Close all background apps (especially launchers like Nova)
Turn off the VPN (it can block sync)
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If there is no Delete Account or it is inactive, try an alternative route:
- Go to Settings โ Accounts and Synchronization.
- Select Google and tap the right account.
- In the upper right corner, click on three dots โ Delete your account.
โ ๏ธ Attention: Deleting your Google account will result in loss of access to: Google Play purchases (apps, movies, books); Android Backup Service backups; Contact syncs, calendars, and notes; Save important data in advance!
Method 2: Google Play Market Data Reset (if the standard method doesn't work)
If the logout button doesnโt respond to clicks or the menu doesnโt open, the problem may be in the damaged app data, in which case the cache and storage reset of Google Play Market and Google Play Services will help.
Instructions:
- Open Settings โ Applications โ Application Management.
- In the search bar, enter Google Play Market (or Market on Russian firmware).
- Select the app, then click Storage and Cache.
- Tap Clear the cache, then Clear the data (confirm the action).
- Repeat steps 2-4 for the Google Play Services app.
- Reboot your smartphone.
Once you reboot, open Google Play Market, which will request authorization, enter your new account details, or select Add Account if you want to use a different profile, which works even on the Xiaomi 13T Pro with HyperOS, where standard output is often blocked.
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If the Google Play Market gives an error โNo Internet connectionโ after resetting, check the date and time settings. Go to Settings โ Additional โ Date and Time and turn on the option Automatic (network time).
| Xiaomi model | MIUI/HyperOS version | Does the data dumping work? | Notes |
|---|---|---|---|
| Redmi Note 12 Pro+ | MIUI 14.0.6 | Yes. | Reboot required |
| Poco X5 Pro | HyperOS 1.0.3 | Yes, but we need to clean up Google Play Services. | After the reset, you may need to re-authorize in the Mi Account. |
| Xiaomi 13 Lite | MIUI 14.0.4 | Partially (sometimes ADB is required) | On some firmware, the button "Delete account" is inactive |
| Black Shark 5 | JoyUI 13 (based on MIUI) | No. | Requires a full reset or ADB |
Method 3: Use ADB-Teams (for advanced users)
If previous methods have failed and you donโt want to reset your device, you can delete your Google account via Android Debug Bridge (ADB), a method that works for all Xiaomi models, but requires a computer and basic command line knowledge.
Step-by-step:
- Download and install ADB Tools on PC.
- On your smartphone, turn on Developer Mode: Go to Settings โ About Phone. Tap 7 times on MIUI Version (you will be notified "You've become a developer"). Return to Settings โ Additional โ Developer. Activate USB Debugging.
File transfer
adb
adb devices(The name of your device should appear)
adb shell pm list packages | grep "google"(checking the installed Google packages)
adb shell am start -a android.settings.ACCOUNT_SYNC_SETTINGS(Opens the account menu directly)
If the standard account menu does not open, use a direct command to delete:
adb shell pm remove-account --user 0 com.googleThis command will delete ALL Google accounts on your device, including sync data, and only use it if other methods fail!
โ ๏ธ Note: Some Xiaomi firmware (e.g. HyperOS 1.0.5)+) after ADB-Deleting your account can be protected by Factory Reset Protection (FRP). This will lock the device, requiring you to enter your previous account information, to avoid being blocked before using it. ADB: Turn off Find My Device in Google Settings. Remove all Mi Accounts from the account menu.
Method 4: Complete resetting of settings (extreme case)
If none of these methods work, the last option is hard reset, which will remove all data from the device, including apps, photos and settings, but is guaranteed to break the Google account binding.
How to make a reset on Xiaomi:
- Create a backup copy of important data (contacts, photos, messages).
- Go to Settings โ About the phone โ Reset settings.
- Select to erase all data (reset to factory).
- Enter the password from Mi Account (if requested).
- Confirm the action and wait for the reboot.
After the reset, the device will start as new. During the setup phase, skip adding a Google account (click Skip or Set later).
What to do if you ask for an old Google account after a reset?
Method 5: Alternative methods (for specific cases)
If you are faced with a unique situation (for example, your smartphone is locked, or you do not remember the password from your Mi Account), try these options:
- ๐ Reset via Safe Mode: Turn off your smartphone. Hold the power button until the logo appears MI, Then release it and immediately press Volume Down. Hold it until Safe Mode loads (the bottom left corner will have a message). In this mode, try to delete your Google account through your settings.
- ๐ฑ Use of the second device: If you have another Android smartphone, log in to it under the desired Google account, then: Open play.google.com in your browser. Remove the old device (Xiaomi) from the list of trusted in your account settings. On a problem smartphone, perform a Google Play Market data reset (see Method 2).
Manual File Editing (Root only)
If you have root access, you can manually delete your account files:
ship rm -rf /data/system/users/0/accounts.db
ship rm -rf /data/system/users/0/accounts.db-journalThen restart the device.
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If you are unsure of your ADB or root actions, you should contact Xiaomi Service Center.The wrong commands can lead to a blink (complete failure) of the device.
Frequent mistakes and their solutions
When you try to log out of your Google Play Market account on Xiaomi, users experience typical errors, and we have collected the most common and ways to fix them:
| Mistake. | Reason. | Decision |
|---|---|---|
| "It's impossible to delete the account." | The account is the main one for Find My Device or Android Device Manager. | Turn off Find My Device in Google Settings or via the web version. |
| The โDelete Accountโ button is inactive | Restriction of firmware (for example, on Black Shark or corporate devices). | Use ADB or reset settings. |
| "Synchronization offline." | The Google Play Services malfunction. | Clear the cache and data of Google Play Services, then restart the device. |
| After the account is released, the account returns | Automatic synchronization with Mi Account. | Untie Mi Account in Settings โ Accounts โ Mi Account. |
| "Device not certified" | Google Certification Failure (often after a reset) | Register your device with Google Device Registration. |
If your error is not listed in the table, check the logs of the system through the Logcat app (available on Google Play).
- Install Logcat.
- Run log records.
- Try to log out of your account (repeat the error).
- Stop the post and find the strings with the keywords: AccountManager, GooglePlay, FRP.