Email on Xiaomi smartphones can take up space in memory, send notifications and even affect the autonomy of the device. Many users face the need to delete an email account - whether it is corporate Exchange, personal Gmail or mail from Mail.ru. However, standard deletion through the application often leaves a trace in the system: cache, sync data and even hidden files.
In this article, weβll look at all the possible ways to delete mail on Xiaomi phones (including Redmi, POCO and Black Shark models) running MIUI 14/15 and HyperOS. Youβll learn how to delete an account without a trace, clear the cache and even reset your email client to factory ones.
Before you start, check which email client you are using:
- π§ Standard Mail app (from Xiaomi)
- π¬ Gmail (from Google)
- π© The side of the application (Outlook, Yandex Mail, Spark, etc.)
Also note that some accounts (such as Google) are tied to the system and require separate deletion through Settings β Accounts.
1. Delete mail through the standard application "Mail" Xiaomi
If you use a built-in MIUI email client, you can delete your account directly in the application, which is suitable for Mail.ru, Yandex, Rambler and others, except for Gmail (there is a separate instruction below).
Open the Mail app (an envelope icon on a blue background) in the upper left corner, tap your account avatar or icon. β°, To open the side menu, you'll see a list of all the mailboxes you've added, and then you'll pick the one you want to delete, and then you'll follow the steps:
- πΉ Press on. βοΈ Account management (or account settings in new versions) MIUI).
- πΉ Scroll down and select Delete Account (red button).
- πΉ Confirm the action in the pop-up window.
- πΉ Go back to the main menu and check that the mail has disappeared from the list.
β οΈ Note: Deleting your account through the Mail app does not clear the cache and temporary files. To completely erase the traces, go to Settings after deleting. β Annexes β Application management β Post β Storage and click Clear cache and Clear data.
1. Delete the account in the settings of the Mail application
2. Clear the cache of the Mail application in the phone settings
3. Clear the data of the Mail application (if you need to reset all settings)
4.Reboot the phone to apply changes-->
2. How to delete Gmail on Xiaomi (including sync)
Gmail is integrated into Android deeper than other email clients, and canβt be removed as a regular app, just disable sync or delete your Google account completely. If you just want to delete your email but leave your Play Market or YouTube account, follow this instruction:
Go to Settings β Accounts and Sync β Google. Here you will see all the Google accounts you have added. Choose the one you want and turn off the slider opposite Gmail. This will stop the email sync, but the account itself will remain in the system. If you need to delete the email completely:
- π± Open the Gmail app.
- π Slip on the profile avatar in the upper right corner.
- π§ Select Account Management on this device.
- ποΈ Click on Delete your account (you will have to enter a password).
β οΈ Note: Deleting your Google account will result in a reset of all related services: Play Market, Google Drive, YouTube, etc. If you use your phone at work, this may violate corporate policies (for example, for Android Enterprise devices).
What happens if you delete your Google account?
3. Delete mail via phone settings (for all types of accounts)
If the mailbox is added as an account on the system (for example, Exchange for work mail or Yandex), it can be deleted through the Settings menu, which is suitable for any email services except Google (for it there is a separate section above).
Instructions:
- Open Settings β Accounts and Sync (in some versions of MIUI, this item is called Passwords and Accounts).
- Find the desired email account (for example, Mail.ru or Outlook) in the list and tap it.
- Click Delete Account (usually the red button at the bottom of the screen).
- If the account is secure, you'll need to enter a password.
After deleting, check if the account has disappeared from:
- π§ Postal Applications (if you used a standard client).
- π± Menu Settings β Accounts.
- π Synchronization (if the mail synchronized contacts/calendars).
Important: Some Xiaomi models (e.g. Redmi Note 12 or POCO F5) may have a cache in /Android/data/com.android.email after deleting your account through settings. To clear it, use a root file manager or an application like SD Maid.
4. Resetting the settings of the mail client to the factory
If you have old emails, settings or sync errors left after deleting your account in the Mail application, resetting the application data will help, which will return the client to the post-installation state, but will not affect other applications or system settings.
How to reset:
- Open Settings β Applications β Application Management.
- Find in the list of Mail (or Email in English firmware).
- Slip the vault. β Clear the data.
- Confirm action. All local emails, settings and cache will be deleted.
β οΈ Note: After the reset, you will have to reconfigure all email accounts, including incoming/outgoing mail servers (IMAP/SMTP). If you do not remember the parameters, find them on the website of your mail provider (for example, for Yandex it is imap.yandex.ru and smtp.yandex.ru).
π‘
Before resetting the Mail application data, take screenshots of server settings (IMAP/SMTP) or save them in notes, which will save time when reconfiguring.
5. Recovery mail removal (for power users)
If standard methods have not worked (for example, after resetting the phone left βghostβ accounts), you can delete mail via Recovery mode. This method is suitable for experienced users and requires caution β wrong actions can lead to data loss.
Instructions:
- Turn off the phone.
- Press the Power button + Volume up to enter Recovery.
- Select Advanced β File Manager (if you donβt have one, use ADB Sideload).
- Go to /data/system/users/0/ and delete the files: accounts.db (account database) accounts.db-wal accounts.db-shm
Reboot the phone.
β οΈ Note: Deleting files in Recovery without backup can lead to:
- Loss of all accounts (not only mail, but also social networks, instant messengers).
- Synchronization errors after rebooting.
- The need to reset the phone to factory settings.
This method is only recommended if other methods have not worked and you are confident in your actions. For most users, standard removal through settings is enough.
π‘
Recovery is a last resort, and 90% of the time, standard methods (via the app or phone settings) are enough.
6 How to delete mail from Xiaomi phone if it is blocked
If you forgot your phone password but need to delete your email account immediately (for example, when selling a device), there are two options:
Method 1: Reset via Mi Account (if your Xiaomi account is linked)
- π Go to account.xiaomi.com from another device.
- π Sign up with your Mi Account.
- π± Find the locked phone in the list of devices and select Delete Device.
- π This will break the account's link to the phone, but it won't delete the mail.
Method 2: Hard Reset (complete reset)
- Turn off the phone.
- Press the Power button + Volume up to enter Recovery.
- Select Wipe Data β Wipe All Data (navigation is done with volume buttons, confirmation is done with the power button).
- Once reset, the phone will be like new β all accounts, including email, will be deleted.
β οΈ Note: Xiaomi phones with a locked bootloader after Hard Reset may require data input from the previous Mi Account. If you do not remember the username / password, unlocking the phone will be difficult - you will need to contact Xiaomi with proof of purchase.
7. Frequent mistakes and how to avoid them
When deleting email on Xiaomi, users often face typical problems, and here are the most common ways to solve them:
| Mistake. | Reason. | Decision |
|---|---|---|
| Mail deleted, but notifications keep coming | The app cache is not cleared or the account is synced through another client (e.g. Outlook) | Clear the cache in Settings β Applications β Mail and check other email applications |
| Exchange account (workmail) is not deleted | The organization's security policy prohibits removal | Go to the IT-Company department or use Recovery (see Section 5) |
| After the mail was deleted, contacts were lost. | Contacts were synchronized with the email account | Restore contacts from backup or export them before deleting mail |
| The "Mail" app gives an error after resetting | Settings files damaged | Reinstall the app through Settings β Apps β Mail β Remove updates |
If none of these methods helped, check:
- π Availability of administrative rights for the mail application (c Settings) β Permits β Special access β Device administrators).
- π Settings VPN firewalls that can block removal (e.g. NetGuard or Orbot).
- π± Version MIUI β on old firmware (below) MIUI 12) there may be bugs with deleting accounts.