How to listen to a call record on Xiaomi Redmi 8 Pro: where to look for files and how to open them

Xiaomi Redmi 8 Pro is a popular smartphone with a phone recorder, but not everyone knows where to look for stored audio files and how to play them correctly. Unlike the new Redmi models with MIUI 14+, where call recording is integrated into the Phone app, the Redmi 8 Pro (with MIUI 11-12) process may be different. In this article, we will discuss all the ways to access records, including hidden folders, third-party applications and recovery of deleted files.

It is important to understand that recording conversations on Xiaomi depends on the firmware version, regional settings, and even the carrier. For example, in some countries, the recording function is disabled by default due to legal restrictions. We will consider not only standard methods, but also alternative solutions for cases where the record “disappears” or does not save.

Where are the phone records of Xiaomi Redmi 8 Pro stored?

By default, conversation records on Redmi 8 Pro are saved in the MIUI/sound_recorder/call_rec system folder. However, the path may vary depending on:

• 📱 Version MIUI — in MIUI 12 the folder is called Recorder/calls and in MIUI 11 the folder is called CallRecords.
• 🔄 Firmware updates – After major updates, folder structure sometimes changes.
• 📁 Third-party apps – if you use Cube Call Recorder or ACR, the records will be in their own directories.

To find the folder:

1. Open the Files app (Blue folder icon).
2. Go to the tab "Category» → «Audio».
3. Look for files called CallRecord_YYYYMMDD_HHMMSS.mp3 or recording_*.amr.

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If the folder is not displayed, turn on the display of hidden files in the Files app settings (three dots in the upper right corner → Settings → Show hidden files).

If the entries are not in the standard folder, check:

• 📲 Internal memory is the path /storage/emulated/0/.
• 💾 SD- card (if used) is the /storage/XXXX-XXXX/ path (where XXXX is ID map).
• ☁️ Mi Cloud – Records could be synced automatically (check Settings → Mi Account → Mi Cloud → Call Records).

How to play a call record: standard ways

On the Redmi 8 Pro, there are two main ways to listen to saved conversations:

Method 1: Through the Phone App

If the recording was done with built-in functionality:

1. Open the phone application (green handset).
2. Go to the Call Journal.
3. Find the contact or number with the 🎤 icon on the right, which means the conversation has been recorded.
4. Tap the → "Reproduce."

Method 2: Through "Records" (Dictaphone)

Some recordings can be displayed in a standard recorder:

1. Open the Records app (mic icon).
2. Go to the “Calls” tab (if any).
3. Select the desired file and click “Listen”.

If the recordings are not reproduced, check:

• 🔊 Loudness – possibly the sound is turned off or at a minimum.
• 📱 File format - Redmi 8 Pro can save entries in.amr or.mp3..amr may need a player that supports this format (e.g. VLC).
• 🔒 Access Rights – If the file is secure, try copying it to your PC.

Problems with recording calls on Redmi 8 Pro and their solutions

Redmi 8 Pro users often find that the recordings:

• ❌ Not stored.
• 🔇 Played without sound.
• 🗑️ Disappears after the update.

We will examine each problem and ways to eliminate it.

1. Records are not retained

Causes and solutions:

2.The recordings shall be played without sound

This is a typical problem for.amr files.

• 🎧 Use the VLC or MX Player, which supports all audio formats.
• 🔄 Convert the file to.mp3 using online services (e.g., Online-Convert).
• 📱 Check the phone's audio settings: sometimes the problem lies in the audio effect being turned off (Settings → Sound → Audio effects).

3 Records Disappeared After MIUI Update

When you update your firmware, the system folders are sometimes reset to recover the records:

1. Check the MIUI/backup/CallRecords folder, and sometimes files are copied automatically.
2. Use file recovery applications like DiskDigger or Recuva (require root access for deep scanning).
3. If the records are synced with Mi Cloud, check the cloud storage bin (the files are stored there for 30 days).

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After updating MIUI, always check the MIUI/backup folder – there may be backups of records, logs and other system data.

How to enable automatic recording of all calls

On Redmi 8 Pro, you can set up automatic recording of all incoming and outgoing calls.

1. Open the phone app.
2. Click on the three dots in the upper right corner → “Settings”.
3. Select "Call Recording" (or "Call Recording" in English).
4. Enable the option "Record automatically".
5. Select which calls to record: 📞 All calls 📱 Incoming only 📱 Outgoing only 🔍 Selective contacts

Please note:

• ⚠️ In some regions (e.g. the EU), automatic recording may be blocked by law, in which case a notice will appear: "Taking calls is prohibited in your country."
• 📡 When recording calls over a mobile network (not Wi-Fi), communication quality may deteriorate.
• 🔋 Automatic recording consumes an additional battery (approximately 5-10% faster).

Enable permission to record sound in the settings of the "Phone" application»|Check for free space (minimum 500 MB)|Select the format of the preservation (recommended) MP3)|Disable the record for confidential contacts (banks, public services)|Check the records after important conversations-->

Third-party applications for recording calls

If the built-in Redmi 8 Pro feature doesn't suit you, you can use third-party apps.

1. Cube Call Recorder ACR

🔹 Pros: Recording on both sides (your voice + interlocutor), cloud storage, encryption.

🔹 Cons: The free version has a limit on recording time (up to 30 minutes).

🔹 How to set up:

1. Download Cube ACR from Google Play.
2. When you first start, provide all the permissions requested.
3. In the settings, select “Record all calls” and specify the folder to save.

2. Automatic Call Recorder (Appliqato)

🔹 Pros: Simple interface, integration with Google Drive, ability to exclude contacts from the record.

🔹 Cons: In recent versions, MIUI may require manual recording.

3. Boldbeast Call Recorder

🔹 Feature: supports recording on Xiaomi with root rights, which improves sound quality.

🔹 Important: to work properly, you need to unlock the Bootloader and get root.

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Before installing a third-party recorder, turn off the built-in recording in your phone’s settings to avoid conflicts and duplicate files.

Comparison of annexes:

Legal aspects of recording calls

In Russia and the CIS countries, recording telephone conversations without the consent of the interlocutor can be considered a violation of the law on personal data (FZ-152).

• ⚖️ If you record a conversation for personal use (for example, to keep important information in mind), this is not usually pursued.
• 🚨 It is forbidden to distribute the recordings without the consent of the interlocutor or use them in court without proof of the legality of the receipt.
• 📞 In some countries (e.g. the United States), the laws are different: in some states, the consent of one party (your) is sufficient, in others, both.

Recommendations:

• 🎤 Always alert the person to the recording (e.g., “I’ll turn on the recording to keep the details in check”).
• 📝 For business correspondence, it is better to use official means (for example, an entry in Zoom or Skype with a notification of participants).
• 🗑️ Remove unnecessary records to avoid leaks of sensitive information.

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In Russia, a recording of a conversation can only be used in court if you prove that it was conducted for legitimate purposes (for example, to protect your rights), without which the recording will have no legal force.

How to save and transfer records to another medium

Call records on the Redmi 8 Pro take up space in memory, so it's better to move them periodically.

1. To the computer via USB.

1. Connect your phone to your PC through USB-cable.
2. Select the File Transfer Mode (MTP).
3. Go to the entries folder (see Section 1) and copy the files to your PC.

2.To the cloud (Google Drive, Mi Cloud, Yandex Disk)

For automatic synchronization:

1. Open the Files app → highlight the required records.
2. Click on “Share” → Select cloud storage.
3. To download automatically, use Automatic Call Recorder with synchronization setting.

3 SD- map

If you have a microSD installed:

1. Open Files → Go to the entries folder.
2. Click “Select” → select files → “Move”.
3. Specify the path to the SD- card (e.g., /storage/1234-5678/CallRecords).

Storage tips:

• 🗃️ Sort records by folder (e.g., Work, Personal, Bank).
• 🔍 Rename files for convenience (e.g., Ivanov contract 20260515.mp3).
• 🧹 Delete unnecessary entries once a month – they take up space and can become a privacy vulnerability.

FAQ: Frequent questions about Redmi 8 Pro call recording