How to listen to a phone call on Xiaomi: all the ways to MIUI 12-14

Recording phone conversations on Xiaomi smartphones is a feature that can be useful in a variety of situations, from storing important business information to fixing evidence in controversial moments. However, not all users know where these records are stored and how to play them correctly. Unlike some other brands, MIUI does not always make access to records obvious, especially after system updates.

In this article, we will look at all the current ways to listen to Xiaomi conversations, including standard MIUI tools, third-party apps and hidden features. Particular attention is paid to models with MIUI 12-14, where the interface and location of settings may differ, you will also learn how to recover accidentally deleted recordings and why some calls may not be recorded automatically.

In some countries, recording conversations without the consent of the interlocutor may violate local laws.

1.Where the recordings of conversations are stored in the standard Phone application

On most Xiaomi smartphones, including the Redmi Note 12, POCO X5, Mi 11) Default call records are saved in the folder /MIUI/sound_recorder/call_rec/. You can access them directly through the phone app. Here's how to do it:

  • πŸ“± Open the Phone app (not to be confused with ContactsΒ»).
  • πŸ” At the top of the screen, tap the icon "..." (three dots) β†’ Select the Records of Conversations.
  • 🎧 You'll see a list of all the saved records, sorted by date. Click on the right one to listen.
  • πŸ“€ To share a post, click on the Share icon (arrow up) and select messenger or cloud.

If there is no Conversation Recording on the menu, the recording function is disabled in the settings. You can turn it on in Settings β†’ Apps β†’ Phone β†’ Recording conversations. On some firmware, the path may differ: Settings β†’ System applications β†’ Phone β†’ Auto Record.

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If the record is not played, try moving the file to another folder (such as Music) or opening it through a third-party player, such as VLC.

Important: The standard Phone app in MIUI only records conversations in.amr or.mp3 format (depending on the model), which takes up little space but can open poorly on some devices. Use applications like Audio Converter to convert to.mp3.

2.Why conversation records may not be on the list

A common problem with Xiaomi users is that the Suddenly call records disappear or don't persist.

Reason.How to fix it
Recording function disabledInclude in Settings β†’ Phone β†’ Record conversations
Lack of memoryClear the cache or transfer the records to the cloud
The call was via VoIP (WhatsApp, Telegram)Use third-party applications to record VoIP
MIUI update resets settingsCheck the permissions for the phone application
Files are hidden by a virus or optimizerCheck the folder. call_rec via file manager

Especially often, the problem arises after upgrading to MIUI 14, where Xiaomi has tightened its privacy policy, and in newer versions of the firmware, recording conversations can be blocked for numbers not saved in contacts.

  1. Open Settings β†’ Applications β†’ Permissions β†’ Phone.
  2. Make sure that audio recording and file storage permissions are enabled.
  3. Reboot the phone.
πŸ“Š Have you ever lost a recording of a conversation on Xiaomi?
Yes, after the update.
Yeah, because of a memory deficit.
No, it's always been there.
I didn't use the recording function.

3. How to find records through file manager

If the records are not displayed in the Phone app, they can be found manually through the standard Files (or any other file manager, such as Solid Explorer).

/storage/emulated/0/MIUI/sound_recorder/call_rec/

Search algorithm:

Enable the display of hidden files in the file manager settings |

Cross the path. /MIUI/sound_recorder/call_rec/|

Sort files by date of change (new ones at the top)|

Check files with the.amr extension or.mp3-->

If the folder call_rec empty, but you're sure there were recordings, try searching the entire device:

  1. Open the Files β†’ click on the magnifying glass icon (search).
  2. Enter the request: call_rec or.
  3. Check the results in Download, Music or Recordings folders.

On some models (e.g. Redmi) 10C or POCO M4 Pro) records can be saved in the root folder Recordings instead of MIUI/sound_recorder. It depends on the firmware version and regional settings.

4. Recovering Deleted Records of Conversations

If you accidentally delete a post, you can try to restore it with specialized utilities.

  • πŸ› οΈ DiskDigger – Searches for deleted audio files without root rights (free version with restrictions).
  • πŸ” Recuva (requires you to connect your phone to your PC via a PC) MTP).
  • ☁️ Google Drive or Mi Cloud – if Automatic Sync is enabled.

Step-by-step instructions for DiskDigger:

  1. Install the app from Google Play.
  2. Select the file type: Audio.
  3. Click β€œStart Search” and wait for the scan.
  4. Check the files you want (they usually have a name like this). call_20260515_1234.amr) and press "RestoreΒ».

⚠️ Warning: The more you use your phone after deleting the record, the lower your chances of recovering it. Wi-Fi/Mobile Internet and do not install new applications.

If the recording was synced to Mi Cloud, check:

  1. Open Settings β†’ Xiaomi Account β†’ Mi Cloud β†’ Backup.
  2. Check if the synchronization of β€œTalk Records” is enabled.
  3. If yes, restore the data from the last backup.

5. Third-party applications for recording and listening to calls

If you don't like standard MIUI tools, you can use third-party apps, which offer advanced features: automatic upload to the cloud, transcription of speech into text, choice of recording format.

AnnexAdvantagesDeficiencies
Cube ACRVoIP call recording, cloud storagePaid version for advanced functions
Call Recorder – ACRSupport for.mp3 and.wav, automatic emailAdvertising in the free version
RMC: Android Call RecorderEncrypting records, integration with Google DriveA complex interface for beginners

Installation and configuration using the example of Cube ACR:

  1. Download the app from Google Play.
  2. When you first start, grant permissions to record sound, access contacts, and store files.
  3. In settings (Settings β†’ Recording), select: File format: MP3 (recommended for compatibility). Sound source: speaker + microphone (for better quality). Save folder: specify /CallRecordings/.

"Auto-recording"

⚠️ Attention: MIUI 14 Some recording apps may conflict with a standard Phone. If recordings are no longer saved after installing a third-party recorder, turn off the standard recording function in Xiaomi settings.

6. How to listen to recordings from another device

If you need to listen to recordings of conversations not on Xiaomi itself, but on a computer or other phone, there are several ways:

  • πŸ–₯️ Through USB-cable: Connect Xiaomi to PC in File Transfer mode (MTP). Go to the folder. /MIUI/sound_recorder/call_rec/. Copy.amr files or.mp3 computer.
  • ☁️ Through the cloud: Upload records to Google Drive, Mi Cloud or Dropbox. Open the file on any device via a browser or cloud application.

By e-mail

  1. Send an email directly from the Phone app (share button).
  2. Download the file on another device.

Playing on a PC may require a codec for.amr formats. If the file does not open:

  1. Download VLC Media Player (supports all audio formats).
  2. Or convert a file to.mp3 through online services like Online-Convert.
How do I open.amr on a Mac?
On Apple computers, the format.amr is not supported by default.Install VLC or use the command in Terminal: brew install ffmpeg ffmpeg -i input.amr output.mp3

Before using a recording of conversations, especially in controversial situations, read the regulations of your country.

  • πŸ“œ Unilateral agreement: In some regions (e.g. Russia), recording of a conversation is allowed if at least one of the interlocutors (you) knows about it.
  • βš–οΈ Bilateral agreement: EU and US require notification of all participants in a conversation to legally record.
  • 🚫 Prohibition of publication: Even if the recording is made legally, distributing it without consent may be a violation of the law.

MIUI has a recording notification function, where before you start a conversation, you hear a voice message saying, "Conversation is being recorded." To turn on this notification, you'll hear a voice message saying, "Conversation is being recorded."

  1. Go to Settings β†’ Phone β†’ Record conversations.
  2. Activate the option β€œNotify about the record”.

⚠️ Note: In some countries (e.g. Germany), recording conversations without the consent of the interlocutor may be considered a violation of Article 201 of the Criminal Code (violation of the confidentiality of words.

Frequently asked questions

Can I record WhatsApp calls on Xiaomi?
The standard Phone app doesn’t record VoIP calls (WhatsApp, Telegram, Viber) and requires third-party apps like Cube ACR or Boldbeast, but they require root rights on some Xiaomi models.
Why are records only kept for some contacts?
MIUI 13-14 may have the default option β€œWrite only selected contacts.” Check settings in Phone β†’ Record conversations β†’ Contact list and add the desired numbers.
How to increase the storage time of records?
By default, MIUI stores the records for 30 days, then automatically deletes them. To change this: Open Settings β†’ Phone β†’ Record conversations β†’ Storage. Select Do Not Delete or set a different deadline.
Can I record conversations on Xiaomi without notifying the interlocutor?
Technically, yes, if you disable the Notify Record option in your settings, but the legality of doing so depends on your country’s legislation, which is allowed in Russia (Article 23 of the Constitution), but in the EU can be considered a violation.
Where are the records on Xiaomi with double SIM-card?
Records of conversations are saved in one folder /MIUI/sound_recorder/call_rec/ independently SIM-However, the file name may contain a number. SIM (for example, call_sim1_20260515.amr).

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If the records are missing after the MIUI update, check the /MIUI/backup/AllBackup/ folder – sometimes the system transfers old files there before upgrading.