How to open and manage a call log on Xiaomi smartphones: from browsing to recovery

Why Xiaomi Call Logs May Be Hidden or Unavailable

Xiaomi MIUI-based smartphones offer advanced call management features, but sometimes users experience a call log that goes missing or behaves unexpectedly. The reasons range from banal privacy settings to system failures after an update. For example, in MIUI 14 and later, the log can be integrated into the Phone application by default, but its tab is hidden due to activated Easy-to-Use mode or third-party launchers.

Another common problem is syncing with your Mi Account. If you logged in to multiple accounts or recently reset your settings, the system may “forget” the log’s link to your profile, in which case the call history is either blank or only displays the last day’s records, and it’s also worth checking if contacts and calls for the Phone app are accidentally disabled in the permissions settings.

Finally, on devices with POCO Launcher or custom firmware, the path to the log may be different. If you recently installed an alternative launcher (like Nova Launcher), the icon of the standard Phone application could get lost among other shortcuts, in which case it is easiest to find it through a search system (Settings → Search → Phone).

Standard method: where is the call log in MIUI

On most Xiaomi smartphones (including Redmi Note 12, POCO X5, Xiaomi 13T), the call log is built into the standard Phone app.

1. Click on the Phone icon on the home screen or in the application menu (the green tube icon).
2. At the bottom of the screen, select the tab "Journal" (usually located between "Keyboard" and "Contacts").
3. Scroll through the list to see all incoming, outgoing and missed calls. To filter, click on the icon. ⋮ (three points) in upper right corner.

If the tab "Journal" is missing, check:

• 📱 Version MIUI: into MIUI 15 design may differ - sometimes the log is hidden under the swipe to the left of the keyboard.
• 🔄 App Updates: Go to Google Play → Phone. → Update.
• 🔍 Search by system: enter in the search bar "Call log" - the system will tell the exact location.

On some models (such as the Xiaomi Civi 3), the magazine can be divided into two parts: "Last" (recent calls) and "Everything" (full story). To see the full list, tap the "All" label at the top of the screen.

Alternative ways to access your call history

If the standard method doesn’t work, try these options:

1. Through the "Contacts" appendix

In MIUI, the call log is duplicated in the Contacts app:

1. Open Contacts (an icon with a person’s silhouette).
2. Go to the tab "Journal" in the lower menu.
3. All calls grouped by contacts will be displayed here.

2.Using a voice assistant

Activate Google Assistant or Xiao AI (on Chinese firmware) and say:

• 🎤 "Show the call log" (in Russian or English).
• 🎤 "Open the last calls".

The assistant will either open the log immediately or offer to select an app for the task.

3. Through system settings

In rare cases, the journal can be found in the settings menu:

1. Go to Settings → Applications → Application Management.
2. Find the phone in the list and tap it.
3. Select "Storage" → "Data Management" → here will be the item "Call log".

How to Recover Deleted Entries from Call Log

If your call history is gone after resetting your settings or accidentally deleting it, try these methods:

1.Recovery through Mi Cloud

If you have sync with Mi Account enabled:

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Make sure the call log synchronization switch is active.
3. Slip on "Restore" and select a backup with the desired date.

Important: Backups of the log are only stored in Mi Cloud for 30 days, and no recovery is possible after that period.

2. Use of third-party applications

To restore without backup, utilities like Dr.Fone or EaseUS MobiSaver are suitable.

1. Install the program on your PC and connect your smartphone via USB (enable Debugging by USB in Settings → About Phone → MIUI version → 7 times tap on version).
2. Select the "Data Recovery" mode" → "Call magazine".
3. Scan the device and save the entries found in.csv or.html format.

⚠️ Note: When recovering through third-party software, avoid saving new data to your smartphone until the process is complete. New calls or messages can overwrite deleted records.

Exporting the call log to the file: step-by-step instructions

To save your call history for analysis or transfer to another phone, export it to a file. MIUI It's done this way:

1. Open the phone application → tab "Journal".
2. Tap it on. ⋮ (three-point) → "Settings".
3. Select "Call Log Export" (or "Backup" in older versions).
4. Specify the period (e.g., "Last 3 months") and file format (.csv or.vcf).
5. Save the file to your internal memory or SD-map.

The finished file can be opened in Excel, Google Sheets, or imported into another smartphone. To transfer to your iPhone, use the.vcf format and import through iCloud.

💡

If exporting doesn't work, try using Google Play's Call Logs Backup & Restore app. It supports automatic backup on schedule.

Common Problems and Their Solutions

Here are the common mistakes and ways to fix them:

• 📵 Journal is empty after update MIUI: Reset the settings of the Phone application (Settings) → Annexes → Phone. → Warehouse → Reset).
• 🔒 No log access: Check permissions in Settings → Confidentiality → Permits → Phone (to be included "Call log" and "Contacts").
• ⏳ Calls are displayed with a delay: Disable battery optimization for the Phone app (Settings) → Battery → Optimization → Phone. → No restrictions).
• 📱 Log is not synced between devices: Enable "Call Log Sync" in Mi Cloud on both smartphones.

⚠️ Attention: On devices with MIUI for POCO (for example, POCO F5) You may not have a log tab in the Phone app, in which case use the Last Calls widget on the home screen or install an alternative dialer (e.g. Google Phone).

How to hide or block individual log entries

If you want to hide specific calls from prying eyes, MIUI has built-in tools:

1. Call archives

Archived records remain in the system, but are not displayed in the main log:

1. Open the call log and find the right call.
2. Hold your finger on the record → select "Archive".
3. To return the call back, go to Settings → Archive in the Phone application.

Number locking

The blocked numbers are automatically hidden from the log:

1. Tap the number in the magazine. → "Lock down".
2. Select "Delete and Block" to make the record disappear from the story.

You can view the blocked numbers in Settings → Block numbers.

3. Private mode (Second Space)

For complete privacy, create a second profile:

1. Go to Settings. → Second Space.
2. Set up a separate desktop with your own call log.
3. Switch between swipe profiles by the switch off button.

💡

Archived calls take up space in your smartphone memory. To free up space, periodically clean the archive through Settings → Storage → Application Data → Phone.

FAQ: Frequent questions about Xiaomi call log