Where to find and how to listen to the recordings of calls on Xiaomi Redmi: all ways

Recording phone conversations on Xiaomi Redmi is a useful feature that helps to save important information, evidence or just memories. However, many users face the problem: where to look for these records, how to open them and what to do if they suddenly disappear? In this article, we will discuss all possible ways to access call records on Redmi devices, including the Note 12, Redmi 10, Redmi 9 and others.

It's important to understand that the location of records depends on the version of the MIUI firmware, the recording application used, and even regional settings. We'll look at both standard methods through built-in tools, and alternative solutions for cases where records don't appear in expected folders. If you've never turned on a recording of conversations or are not sure if they're saved automatically, there's an answer in the article.

1. Standard location for the storage of call records in MIUI

By default, Xiaomi Redmi smartphones store conversation records in the Rec system folder (from English Recordings), the path to it may vary slightly depending on the version of MIUI, but most often it is:

• 📁 Internal memory. → MIUI → sound_recorder → call_rec (for MIUI 12 newer)
• 📁 Internal memory. → Recorder → CallRecords (for older versions)
• 📁 SD-map → MIUI → sound_recorder (if the recording is made on an external storage device)

To find this folder:

1. Open the Files app (folder icon).
2. Go to the Category tab → Audio.
3. In the list, find the CallRecords folder or call_rec.
4. Records are usually.m4a or.amr format and are named by phone number or date.

If you don't have a folder, check your call record settings (see the next section), and note that some firmware (such as the global versions for Europe) may block conversation recording due to legal restrictions, in which case you will need third-party software.

2. How to turn on call recording if it is disabled

If you can't find the conversation records, it's probably not activated. In MIUI, the configuration depends on the firmware version:

For MIUI 13/14 (relevant to Redmi Note 12, Redmi 11 and later):

1. Open the Phone app.
2. Press three points (⋮) top-right → Settings.
3. Select the Conversation Record.
4. Activate the Write automatically switch or select Write manually.
5. Specify which calls to record: All, outgoing or incoming only.

For MIUI 12 and older (Redmi 9, Redmi Note 10):

• 🔧 Go to Settings. → Annexes → Phone. → Recording of conversations.
• 🔧 Enable the option Automatic Recording.
• 🔧 Select the storage format: Internal memory or SD-map.

If you don't have a Record Conversations item, your firmware doesn't support the feature, as is common in European and Indian versions of Redmi because of local laws, and the solution is to use third-party apps (see Section 5).

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Before you turn on automatic recording, check the available space on the device. One hour of.m4a conversations takes ~10-15 MB.

3. Why Call Records May Be Lost and How to Recover Them

A common problem with Xiaomi Redmi users is the sudden disappearance of records.

Critical feature MIUI: when resetting to factory folder settings MIUI/sound_recorder If you're planning a reset, pre-copy the records to your PC or cloud.

Another common reason is a conflict with a battery optimizer, and if the phone app is added to the battery optimization list, the system can interrupt the recording to fix:

1. Go to Settings → Battery and Performance → Battery Optimization.
2. Find the phone in the list and select No Limits.
3. Reset the device.

4. How to listen to recordings through the built-in player

If you find the files of records, you can listen to them directly on your smartphone:

1. Open the Files app and find the entries folder (see Section 1).
2. Slip the file and it will open in a standard Music Player.
3. For convenience, use the functions: 🎧 Change of speed (in Mi Music player). 📝 Add bookmarks (hold your finger on timeline). 🔊 Voice amplification (in player settings).

If a standard player is not suitable, install alternatives:

• 🎵 VLC For Android – supports all formats, there is an equalizer.
• 🎧 JetAudio – convenient for listening to long recordings.
• 📊 Voice PRO — specialized for voice recordings.

For quick access to records, add a folder call_rec c Featured in the Appendix Files:

1. Keep your finger on the folder.
2. Choose Add to Favorites.
3. Now it will appear on the main screen of the Favorites tab.

5. Third-party applications for recording and listening to calls

If the built-in recording feature is missing or is not running smoothly, use third-party apps.The best options for Xiaomi Redmi are:

• 📱 Cube Call Recorder ACR — It records automatically, supports cloud storage.
• 🔊 Call Recorder by Lovekesh – a simple interface, saves records in the.mp3. Plus, it works without root.
• ☁️ Automatic Call Recorder — Google Drive integration, spam filtering. Minus: free advertising.

How to set up Cube Call Recorder ACR:

1. Download the app from Google Play.
2. When you first start, grant permissions to Record audio, Contacts and Warehouse.
3. Select in the settings: 📁 Recording folder → specify /storage/emulated/0/CallRecords. 🔄 Format → MP3 (compatiblely). ☁️ Cloud. → Link to Google Drive (optional).

Record all calls.

Attention! On Xiaomi Redmi with MIUI 14 and later, some recording apps may not work due to the limitations of Android 13+.

⚠️ Warning: If the app doesn't record calls, try turning off Optimization MIUI for him: Settings → Annexes → Application management → [Title of the annex] → Battery → No restrictions.

6.Recovering deleted call records

If the records were deleted accidentally or after resetting, you can try to restore them. The effectiveness depends on how long it has been since the deletion and how actively the device was used.

Recovery methods:

• 🔍 Through File Recovery (no root): Install DiskDigger from Google Play. Select Basic Scan (no root required.m4a,.amr,.mp3. Click Scan and wait for the results. Save the files you find to a safe place.
• 💻 Through PC (root or no): Connect Redmi to your computer in File Transfer mode. Use Recuva or EaseUS Data Recovery to scan internal memory. Select Audio partition and run deep scans.

Important nuances:

• 🚫 Do not save recovered files to the same device – this can overwrite other deleted data.
• ⏳ The faster you start your recovery, the higher the chances of success.
• 🔒 If the device’s memory is encrypted, recovery without root is nearly impossible.

Method 3: Through messengers

For a quick transfer to another phone:

• 📱 Send your records via Telegram (without size limit).
• 🤝 Use Nearby Share (for Android devices).
• 🌐 Download on WeTransfer (up to 2GB free).