Xiaomi is one of the few brands where the standard call log hides some of the information about calls. Users often find that the call start time and duration are not displayed by default.This article will reveal all the ways to view detailed call history on Redmi, POCO and Mi smartphones, including hidden MIUI features and third-party solutions.
We tested the methods on devices with MIUI 12.5-14 and Android 10-14, so the instructions are relevant for most modern models: from the budget Redmi Note 12 to the flagship Xiaomi 14 Ultra. SIM-map.
1. Standard call log: where to look for call times
By default, the Xiaomi Phone app only shows the call date, subscriber name, and status (incoming/outgoing/missed). To see the exact start time and duration of the call, you need to:
- Open the Phone application (the tube icon on the main screen).
- Go to the magazine tab (watch icon in the lower menu).
- Click on any call in the list – a card with details will open.
You'll see on the card:
- 🕒 Start time – when the call was made/received.
- ⏱️ Duration – how long the conversation lasted (for missed calls will be a cross-section).
- 📞 Call type: mobile, VoIP (for example, via WhatsApp) or conferencing.
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If there is no information about the duration in the call card, try swiping left on the record - sometimes this opens an extended menu with details.
On some models (such as the POCO X5 Pro), you need to tap the log entry twice to view the time, and if that doesn't work, then move on to the following methods.
2. Hidden MIUI settings: how to enable time display in the log
MIUI hides some of the functions behind the design settings, so that the call log always shows the time and duration:
- Open the Settings. → The phone.
- Tap 7 times on the MIUI version until you become a developer!
- Return to the main settings menu and select Additional → For developers.
- Find the call log → Show duration (on some firmware it is called Display call duration).
- Activate the switch and restart the phone.
After rebooting, the call log next to each entry will appear:
- 🕐 Start time (for example, 14:30).
- ⏳ Duration in mm:ss format (e.g. 02:45).
This option may not be available on MIUI Global Stable 14.0.5+ firmware, so use the log export method (Section 4).
3. Google Contacts: Sync and View Call History
If you use Google Contacts to back up your call history automatically syncs with your account to see the time and duration of:
- Open your browser on your PC or phone and go to contacts.google.com.
- Sign in with the same account as Xiaomi.
- Choose the contact that the call was made to.
- Scroll down to the Journal block – all calls with time and duration are displayed here.
Advantages of this method:
- 🔍 The story persists even after a phone drop.
- 📊 You can filter calls by date and type (incoming/outgoing).
- 📤 Data is exported to.csv for analysis in Excel.
What if your calls are not synced to Google?
Restriction: Google Contacts only displays calls made through the standard Phone app, and calls from WhatsApp, Telegram or Skype are not recorded here.
4. Export the call log to the file (for analysis on PC)
If you want to analyze your long-term call history (for example, for reporting purposes), export your data to.csv or.xlsx:
- Install the Files app from Samsung (yes, it works on Xiaomi!) or File Manager+.
- Go to /data/data/com.android.providers.contacts/databases/contacts2.db Note: root or ADB is required to access this folder.
- Copy the contacts2.db file on your PC.
- Open it through SQLite Browser or convert it to.csv using online services (e.g. sqlitebrowser.org).
The exported file will have columns:
| Field. | Description | Example of meaning |
|---|---|---|
| number | Phone number | +79123456789 |
| date | Call time in milliseconds | 1672531200000 (01.01.2023) |
| duration | Duration in seconds | 125 (2 min 5 sec) |
| type | Call type (1=incoming, 2=outgoing, 3=missing) | 2 |
Install a file manager with access to root folders
Enable debugging over USB in the developer settings
Connect your phone to your PC and allow access
Create a backup of data before working with the database-->
⚠️ Attention: editing the file contacts2.db If you don’t have any backup, you may lose your call history.If you don’t have any experience with SQLite, use specialized applications (Section 5).
5. Third-party applications for call analysis
If standard methods don’t work, install one of these apps:
- 📊 Call Logs Backup & Restore - Exporting History to the World.xml/.csv Time and duration support cloud backup.
- 🔎 Call Meter 3G — It analyzes call traffic, shows subscriber and tariff statistics, and it's useful for cost control.
- 📱 Truecaller – in addition to spam definition, maintains an extended log with time and geolocation (on request).
Examples of Call Logs Backup & Restore:
- Install an app from the Play Market.
- Press Backup and select the CSV format.
- Send the file to an email or save it to Google Drive.
- Open the file in Excel, and there will be Call Date, Call Duration, and Phone Number columns.
⚠️ Note: Some applications (such as Truecaller) require access to contacts and call history. → Annexes → Permits.
6. Features for devices with two SIM-map
On Xiaomi, two SIM (Redmi Note 11 Pro+ 5G, POCO F5 etc.) the call history may be duplicated or displayed incorrectly to divide the data by SIM-map:
- Open the Settings. → SIM-maps and mobile networks.
- Select Call Settings → Call Log.
- Activate the option to Show SIM-journal.
After that, the journal next to each entry will display:
- 📱 Icon SIM (for example, SIM 1 SIM 2).
- 🔄 Color marking – for visual separation.
If the calls are mixed anyway:
- 🔄 Reboot the phone.
- 📲 Check if there are any restrictions on the call. SIM operator-setting.
- 🔧 Reset network settings: Settings → SIM-map → Resetting mobile network settings.
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On devices with MIUI 13+ Android 12+ The call log may not show the time for the second SIM-In this case, use third-party applications (section 5).
7.Recovering remote call history
If your call history is accidentally deleted, try to restore it:
- 🔄 Through Google Contacts: Open contacts.google.com. Click More → Cancel changes. Select the date range for which you want to restore data.
- 📱 Through MI Cloud: Go to Settings → Xiaomi account → Mi Cloud. Choose Restore. → Call log. Give me backup date.
Through applications
- Undeleter scans the phone’s memory for deleted records.
- GT Recovery – Restores the call log without root (limited).
⚠️ Attention: Recovery via Mi Cloud will overwrite current data. pre-export current log (section 4).
If there are no backups, the chances of recovery are minimal - MIUI does not store remote calls in cache for longer than 24 hours.