How to view the call time on Xiaomi: from the standard log to hidden features

Xiaomi smartphone owners (including the Redmi and POCO lineups) often face the need to track the length of conversations — whether it’s to monitor fares, analyze work calls, or just out of curiosity. Unlike older button phones, where call times were displayed directly on the screen, modern Android devices hide this information deeper, but it’s still accessible — you just need to know where to look.

In this article, we will look at all possible ways, from built-in call logs to hidden engineering menus and third-party applications. We will pay special attention to the nuances for different versions of MIUI (12 to 14) and models - for example, on Xiaomi 13 Pro, the path to the log may be different from the Redmi Note 10.

1. Standard call log: where to look for conversation times

The most obvious way is to look into the Phone app (the phone icon), and there are nuances depending on the version of MIUI:

• 📱 MIUI 12/13/14: Open the journal tab, tap on the desired contact → The time will be displayed next to the date (for example, 12:34 (3 mine 22 sack)).
• 🔍 Old versions (MIUI 11 and below: Time is shown only after clicking on the call in the log.
• ⚠️ Problem: If a call is missed or interrupted, the time may not be saved.

On some models (e.g. POCO F5), the time is only displayed for outgoing and incoming received calls. Missed or reset log conversations will be without a timer. This is a system restriction that cannot be fixed without root rights.

2 Detailed statistics of calls in system settings

If a standard log isn’t enough, check out the statistics section, which works on all Xiaomi smartphones, regardless of the model:

1. Open the Settings → Applications.
2. Select Application Management → Find the Phone.
3. Slip it on the vault. → Data management.
4. Scroll down to the Call Statistics block.

Here you'll see:

• 📊 Total number of outgoing/incoming calls.
• ⏱️ Total time of conversations for the selected period (day / week / month).
• 📞 Top.-5 most frequently dialed numbers.

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If the statistics are not updated, try clearing the phone app cache in the same settings. Sometimes the data freezes after the MIUI update.

Note that this method only shows the total time per period, not the details of each call, and you have to use other methods to detail it.

3. Hidden engineering menus: how to find out the call time without apps

For advanced users, there is a way through the engineering menu (works on most models, except the newest ones with MIUI 14 based on Android 13+).

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After entering the code:

1. Select Phone Information.
2. Scroll down to the Call Statistics block.
3. Here you will find the last 5-10 calls, including the exact duration (in seconds).

⚠️ Warning: Do not change other options in the engineering menu without understanding their purpose.This can cause a failure of the communication module or complete loss of the network.

4. Export call history to file (for PC analysis)

If you need to save your call history for reporting or archive, Xiaomi allows you to export it to a.vcf or.csv file.

1. Open the Contacts app.
2. Tap on three points (menu) → Contact management.
3. Select Import/Export → Export to the device.
4. Check the Call Journal and confirm the export.

The file will be saved in the Download folder under the name call_history_YYYYMMDD.vcf. You can open it in Excel or Google Sheets for detailed analysis:

• 📅 Date and time of call.
• ⏱️ Duration (if the call was received).
• 📞 Call type (outgoing/incoming/missed).

Make sure your settings enable synchronization of contacts with Google

Check the free space on the device (file can weigh up to 10 MB)

Disable battery optimization for the Contacts app

Do not interrupt the export process until it is completed.-->

⚠️ Note: The exported file does not contain time for missed calls, only for received and outgoing calls. If this information is critical, use third-party applications (see next section).

5. Third-party applications for advanced call analytics

If the built-in tools MIUI Not enough, Google Play apps will come to the rescue.-3 decision:

For installation:

1. Download the app from Google Play.
2. Grant permissions to access the Call Log and Contacts.
3. In the application settings, enable Call Time Tracking.

Truecaller is especially useful for business users: it not only shows conversation times, but also automatically recognizes spam numbers, but remember that the app uploads your contacts to its servers — this can be critical for privacy.

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Apps like Call Meter 3G are useful for controlling your fare: they will alert you when you are approaching the minutes limit on your mobile plan.

6.Why the call time may not be saved (and how to fix it)

Sometimes Xiaomi users are faced with the fact that the history of calls is reset or time is not fixed.

• 🔄 Reset: After resetting to factory settings, the call log is cleared. It can only be restored from the backup (if it was made through the Mi Cloud).
• 📱 Update MIUI: Major updates (e.g., version 13 to version 14) can reset statistics. export history before the update (see section 4).
• 🛠️ Database error: If the time is displayed as 00:00, clear the phone and contact app cache in the settings.
• 📵 Problems with SIM-Map: On some models (Redmi) 9A) glitch with call time is associated with faulty SIM. Try to move the card to another slot.

If the problem persists, check:

Settings → Applications → Application Management → Phone → Permissions

Make sure the app has rights to the Call Log, Microphone and Warehouse.

7. Alternative methods: communications operator and USSD-request

When the phone's data is not available, you can ask for your mobile phone's call history, and each provider has a different way of:

• 📡 MTS: Send. USSD-request *111*5*3# Or use the application My MTS.
• 📡 Beeline: Dial it up *110*09# Or check in your personal account on the site.
• 📡 MegaFon: Go to your personal account → Call history (available in the last 3 months).
• 📡 Television2: USSD-request *155*1# or section My services in the application.

Please note that operators store the details for no longer than 6 months (some have 3). This service can also be paid (for example, MegaFon has a request cost of 3 rubles).

⚠️ Note: Details from the operator show the time of calls with an accuracy of a second, but does not include data on calls via WhatsApp, Viber or Telegram.

FAQ: Frequent questions about call times on Xiaomi