Xiaomi smartphones based on the shell MIUI They offer several ways to view your call history, from a standard phone app to hidden system menus, but many users face problems: calls disappear after an update, no subscriber numbers are displayed, or history is reset when you change. SIM-In this article, we will discuss all current methods of viewing the call log, including recovering deleted records and exporting data.
MIUI features frequent changes in the layout of interface elements depending on the firmware version. For example, in MIUI 14, the Journal menu was moved from the main screen of the Phone application to the side drop-down window, and in MIUI 15, filtering by call types (incoming, outgoing, missed) was added. We took into account these nuances and prepared universal instructions that work on models from Redmi Note 10 to Xiaomi 14 Ultra.
Method 1: Standard application "Phone"
The basic method works on all Xiaomi smartphones regardless of the version of MIUI. Call log is built into the standard application and synchronized with the Mi Account account (if the function is activated).
To open up the story:
- 📱 Open the Phone app** (telephone icon, usually on the home screen).
- 📜 In the bottom menu, tap the tab "Journal"** (or Recents in English firmware).
MIUI 14/15 adds the ability to group calls by contacts. To turn this off, go to Settings → Log → Group by contacts and deactivate the switch. Attention: when you delete a contact from the phone book, the associated log entries also disappear — this is a feature of synchronizing MIUI.
☑️ What to do if the magazine does not open
Method 2: Contact Menu (alternative access)
If the Phone icon is hidden or deleted, call history can be opened through the Contacts section** - this is a duplicate functionality, but with advanced filtering options.
Instructions:
- Open the Contacts app** (human silhouette icon).
The advantage of this method is integration with Mi Cloud. If you are logged in to a Xiaomi account, your call history is automatically backed up and available on other devices with the same account. To check sync status, go to Settings → Xiaomi Account → Mi Cloud → Sync → Call log.
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If the log only shows the last 500 calls, clean the old entries manually: open the Journal section → three dots → Clear the Journal → select a date range.
Method 3: Viewing through system settings (hidden method)
MIUI has a hidden menu that stores advanced information about calls, including technical data (e.g., error codes for failed calls), which is useful if the standard log doesn't work or requires detailed diagnostics.
How to open it:
- Go to Settings → Applications → Application Management.
- In the search bar, type “Phone”** and select the system application com.android.dialer.
⚠️ Attention: File editing call_log.db without backup can cause you to lose all your records.Do not change the file extension or move it to other folders.
For users without root rights, the alternative is to use ADB-Connect your smartphone to your PC and do it:
adb shell content query --uri content://call_log/callsThis command will display the full log of calls in table format, including hidden system fields.
Method 4: Recovering Remote Call History
If the records are missing after resetting or accidentally deleting, they can be restored in several ways.Efficiency depends on whether sync with Mi Cloud was enabled or backup is made via Google Drive.
Method 1: Through the Mi Cloud
- 🌐 Go to i.mi.com and log in.
- 📱 Select the Call Log section** (if the synchronization has been activated previously).
- 🔄 Click Restore and select the device to which the data is returned.
Method 2: Local backup
If you backed up through Settings → About Phone → Backup, the call history could have been archived.
- Connect your smartphone to your PC and copy the backup file (usually in the MIUI/backup/AllBackup folder).
- Use the Mi PC Suite program to selectively restore only the call log.
| Method of recovery | Conditions required | Limitations |
|---|---|---|
| Mi Cloud | Synchronization was enabled before removal | Recovery only for the last 3 months |
| Local backup | Backup created before data loss | You need permission to access the MIUI/backup folder |
| Third-party programs (such as Dr.Fone) | Root access or debugging via USB | Paid functions, risk of installing malware |
⚠️ Note: Data recovery software like EaseUS MobiSaver or Tenorshare UltData often requires decryption of the device. On Xiaomi, this leads to an automatic reset to factory settings - all unsaved data will be lost.
Method 5: Exporting Call History to File
If you need to save a log for reporting or transferring to another device, MIUI allows you to export data in.vcf (for contacts) or.csv (for calls).
Step 1: Preparation
- 📄 Install a file manager with access to system folders (for example, FX File Explorer).
- 🔧 Enable the display of hidden files in the manager settings.
Step 2: Exports
- Go to /data/data/com.android.providers.contacts/databases.
- Copy the file. contacts2.db (It contains both contacts and call history).
- Use an online converter (e.g. DB Browser for SQLite) to extract data into a readable format.
For users without root rights, the alternative is Google Play's Call Logs Backup & Restore app, which exports the journal to.xml or.csv without the need for manual access to system files.
Number,Date,Duration,Type
+79123456789,2026-05-15 14:30:00,120,Outgoing
+79876543210,2026-05-14 09:15:00,45,IncomingHow to import history to the new Xiaomi
Solving problems with displaying call history
If the log is not updated, shows incorrect data or is completely empty, the reasons may be as follows:
| Problem. | Possible cause | Decision |
|---|---|---|
| Calls are not saved. | Sync with Mi Cloud disabled | Include in Settings → Xiaomi Account → Mi Cloud → Call log |
| Missed calls are not displayed | Limitation of the operator or SIM-map | Check the settings. SIM In Settings → SIM-maps and mobile networks |
| History resets after update | Resetting the cache of the Phone application | Restore data from the backup or enable autosynchronization |
If the problem persists, try resetting the phone app settings:
- Go to Settings → Applications → Application Management → Phone.
- Select Storage → Clear Data (this will delete the entire history, but can solve system errors).
Hidden Call Log Functions in MIUI
The MIUI shell offers several non-obvious call history capabilities that simplify contact management and activity analysis:
- 📊 Call statistics: In the log, tap the chart icon in the upper right corner to see the charts of the most frequent contacts and duration of conversations.
- 🔕 Blocking unwanted numbers: Long pressing of a log number → «Blocking – Calls from this number will be automatically rejected.
- 📌 Securing important contacts: Swipe right on the log entry to pin it at the top of the list (available in the MIUI 14+).
- 🔄 Combining Duplicates: If one number is displayed under different names, the system will prompt you to combine records (includes in Settings). → Journal → Combining duplicates).
Business users can use the “Separation of Work and Personal Calls” function** (available on dual-call models). SIM). Activated in Settings → SIM-map → Call tags – after that, the magazine will appear color labeling (for example, blue for work, green for personal contacts).
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MIUI 15 adds the ability to search for phrases in conversation records (if call recording is enabled).