Why Xiaomi Call Records Can Be Hidden
Xiaomi smartphones (including the Redmi, POCO and Mi lines) offer built-in conversation recording, but it is not always easy to find these files. Depending on the version of MIUI, device model and regional settings, the path to recordings may differ β or not at all β in the standard interface. For example, in European firmwares, the recording function is often disabled by default due to privacy laws (GDPR), and in global versions of MIUI 14+, the record can be automatically archived into a secure folder.
Another challenge is the spread of files, and records can be stored in a device's memory, on a microSD card, or even in the Mi Cloud if synchronization is enabled, and file names are often encrypted (e.g., file names, rec_20260515_143022_+79123456789.amr), This makes it difficult to identify them without special applications. In this article, we'll look at all the ways that records can be accessed, from standard tools to standard ones. MIUI to third-party utilities and restore deleted files.
Method 1: Standard application "Phone" in MIUI
If the call recording was enabled through the built-in Phone app, the files must be stored in its internal memory.
- Open the Phone app (the tube icon on the home screen).
- Go to the Call log section (watch icon in the bottom menu).
- Find a recording of a conversation marked Recorded (Mic icon) and tap it.
- In the window that opens, click Play (or Listen in older versions of MIUI).
If there is no play button, check:
- π± Version MIUI: into MIUI 12-14 entry can be hidden under longswape by log entry.
- π Regional restrictions: on EU devices, the recording function is disabled by default (manual enablement is required in the settings).
- ποΈ Storage folder: files can be stored in /MIUI/sound_recorder/call_rec/ (Check through the file manager).
β οΈ Attention: B MIUI 14+ In Europe, records are automatically encrypted and only accessible through the Phone app. call_rec will cause a reproduction error.
Is the recording enabled in the phone settings (Phone β Settings β Call recording)|
Is the permission to access the microphone for the Phone application checked?|
Is a memory card installed (if the record is saved to SD)|
Is the firmware updated to the latest version (bugs with the record corrected in the MIUI 14.0.5+)|-->
Method 2: Find records through the file manager
If the recording is not displayed in the Phone app, the files can be found manually.
- Open the standard File Manager (or install Solid Explorer from Google Play).
- Go to the root folder of internal memory (/storage/emulated/0/).
- Open successively directories: MIUI β sound_recorder β call_rec or (for older versions) MIUI): Recorders β CallRecord
- Record files usually have the.amr or.mp3 name rec_DATE Number.amr.
If the folders call_rec No, check out the alternatives:
- π /sdcard/CallRecordings/ β for devices MIUI 10β11.
- π /Android/data/com.android.incallui/files/ β Hidden folder, requires root rights.
- π /MIUI/voice_recorder/ β If the recording was conducted through the Dictator.
| MIUI version | The path to the records | File format | Notes |
|---|---|---|---|
| MIUI 12β14 (Global) | /MIUI/sound_recorder/call_rec/ | .amr (16 kbit/s) | Files are encrypted if MIUI protection is enabled |
| MIUI 10β11 | /sdcard/CallRecordings/ | .mp3 or.amr | The folder could be hidden. |
| MIUI for the EU | /Android/data/com.android.incallui/ | .m4a (AAC) | It requires root or ADB to access. |
| POCO Launcher | /POCO/recorder/ | .mp3 | Only for POCO firmware devices |
β οΈ Attention: B MIUI 14+ file call_rec They can have the extension.dat β these are encrypted records. To listen to them, you need an official application Phone or utility Mi. PC Suite.
π‘
If the records are not played on your PC, try renaming the extension from.amr to.mp3 or using the VLC player that supports most codecs.
Method 3: Recovering Deleted Records
If the records have been deleted, you can try to restore them using specialized utilities, and it is important that you do not write new files to the device after deleting, so as not to overwrite memory sectors.
Instructions for DiskDigger (no root required):
- Install DiskDigger from Google Play.
- Select the Basic scan section (surface scan).
- Specify the file type: Audio (AMR, MP3).
- Wait for the scan to be completed and mark the records found.
- Save files to your PC or cloud (not the device itself!).
For deep scanning (root required):
- π οΈ Use Recuva (Windows) + phone-in MTP.
- π± V MIUI Turn on the debugging. USB (Settings β The phone. β Version. MIUI β 7 taps β Developer β Debugging by USB).
- π For advanced users: the utility adb pull /data/com.android.providers.media/databases/external-*.db will extract a database of media files where links to deleted records can be found.
What if DiskDigger canβt find the files?
Method 4: Bypassing regional restrictions (EU, India)
In firmware in Europe and India, call recording is often blocked due to local laws, and there are two ways to get around this restriction:
Method 1: Change the firmware region
If your device supports unlocking the bootloader, you can install a global firmware (for example, MIUI Global instead of MIUI EE).
- Unlock the bootloader through the official Xiaomi tool.
- Download the firmware for the Global region from the Xiaomi Firmware Updater website.
- Sweat your device through Fastboot or Recovery (the instructions for each model are different!).
Method 2: Third-party annexes
If you do not want to change the firmware, install alternative software for recording:
- π€ Cube Call Recorder ACR β supportive VOIP (WhatsApp, Telegram and automatically saves records to the cloud.
- π Call Recorder by Lovekush is working on MIUI 14+ without root, but requires you to configure notifications.
- π Boldbeast Call Recorder is a paid solution with support for.alaw and.wav for high quality.
β οΈ Attention: In Android 12+ Google has restricted apps from accessing the microphone during calls.Cube to work properly ACR or Boldbeast must manually enable the Record option through the access module in the application settings.
MIUI Global|
MIUI Europe (EEA)|
MIUI China|
MIUI Russia|
POCO Launcher|
Another (write in the comments)-->
Method 5: Listening to PC Records
If the records files are copied to the computer but are not being played back, the problem may be:
- π΅ Kodeke:.amr demands AMR Player or VLC.
- π Encryption: files from MIUI 14+ You can be protected (use the mile). PC Suite for decoding).
- π Damage: If a file is broken, restore it through Audacity (Tools) β Restore).
Instructions for Mi PC Suite:
- Install Mi PC Suite on Windows/Mac.
- Connect your phone via USB (enable File Transfer).
- In the program, go to the Backup β Data Recovery section.
- Select Call Records and wait for the process to be completed.
- Export files to.mp3 format via the Export menu.
π‘
Mi PC Suite is the only official way to decode protected records from MIUI 14+. Alternative methods (e.g., changing the file extension) result in data loss.
Problem Solving: Frequent Errors and Corrections
If records are not saved or reproduced, check the following points:
| Problem. | Possible cause | Decision |
|---|---|---|
| Recording is interrupted in 30 seconds | MIUI Limitation for Uncertified Applications | Install Cube ACR and enable the option to Ignore Android Restrictions |
| Record files are empty (0 KB) | Conflict with energy conservation | Add the Phone app to battery exclusions (Settings β Battery β Optimization) |
| No sound in the recording (silence) | Microphone is blocked for application | Check the permissions in Settings β Applications β Phone β Permissions β Microphone |
| Records are saved only on the SD card. | Default settings in MIUI | Change the save path in Phone Settings β Call Record β Storage folder |
If the problem is not solved, try resetting the phone app settings:
- Go to Settings β Applications β Application Management β Phone.
- Press Warehouse. β Clear the data.
- Restart the device and turn on the recording again.
π‘
If the record doesn't work after the reset, check if there's a Magisk or other modification on the phone, which can block access to the microphone.