How to Open GetApps on Xiaomi: The Complete Guide

Owners of Xiaomi, Redmi and Poco smartphones often face a situation where the standard GetApps app store stops showing up on the desktop or refuses to start.This is the company’s built-in service, which is necessary not only for installing games, but also for updating system components, design themes and fonts. The absence of an icon can be caused by accidental removal of the shortcut, malfunctioning of the MIUI or HyperOS shell, and an incorrectly selected region in the device settings.

Restoring access to the service usually does not require complex manipulation of superuser rights or flashing the gadget. In most cases, the problem is solved by simply checking the settings of the display of hidden applications or switching the geographic area. It is important to understand that GetApps is a system component, so its complete removal is impossible without deep modification of the system, but it can be successfully reactivated with standard means.

In this article, we will take a look at all the possible causes of the store’s disappearance and provide a step-by-step algorithm for running it. You will learn how to find a hidden icon, clear the service cache, and adjust security options that can block the application.

The fastest way to check for an app on a device is to use the built-in search function. Often users accidentally remove the shortcut from the desktop, thinking they have deleted the program itself while it continues to function in the background. To search, click on the search bar in the center of the desktop or swipe down the screen to open the Search bar.

Type in the field the name "GetApps" or "Apps." If the system finds an application, it will appear in the list of results. By clicking on it, you can immediately start the store. If the search gives a result, but notes that the application is hidden, it means that it is in the folder or hidden by the interface settings.

In some versions of MIUI shells, search may not index system services immediately, so try typing in English as GetApps, as the internal name of the package is often different from the localized name, and make sure that search settings include results from all categories, including system processes.

  • 🔍 Click on the desktop search bar to activate.
  • 📝 Enter the name of the store: “GetApps” or “Apps».
  • 📂 Check the Tools or Services folder for an icon.
  • ⚙️ Use a global settings search by entering the name in the settings.

⚠️ Note: If the search comes up with an app but it doesn't open, try restarting the device. This often solves the problem of freezing the indexing process.

If the icon is found through a search but is not on the screen, you can create a new shortcut. To do this, press the result in the search (if the functionality allows) or open the application, and then, while in it, check the settings menu for the option “Add to the home screen” This will return convenient access to the store without having to use the search every time.

Checking the settings of the region for activation of the service

One of the most common reasons why GetApps won’t open is the wrong region: Xiaomi services are tightly tied to the geographic location specified in the settings. If you select a region where the store is not officially supported (for example, some countries in Europe or the United States), the icon can be automatically hidden from the interface.

To correct this, you need to go to the smartphone settings menu. Find the "Additional" or "About" section, then select "Region"; the list of proposed countries recommends choosing India, Indonesia or Russia, and it is for these markets that the app store functionality is most fully developed.

After a region change, the system interface can be rebuilt briefly, which is normal behavior. Wait a few seconds for the system to apply the changes. Usually, the GetApps icon appears on the desktop automatically within a minute of the switch. If that doesn't happen, try searching the system again, as described in the previous section.

📊 Which region you have chosen in the settings?
Russia
India
Ukraine
Other

It’s important to note that changing the region can affect some other features, such as available themes in the theme store or a set of pre-installed apps. However, for the basic functionality of the phone and GetApps, it’s safe. Once the icon appears, you can try to return the original region, but in some cases the store will disappear again, so it’s better to leave the region that supports the service.

Clearing the data and cache of the GetApps application

Accumulation of temporary files or damage to the application database often causes GetApps to stop responding to clicks or crashes immediately after launch. Unlike deleting, data cleaning resets the application settings to factory ones without affecting the programs you install.

To do this, open your smartphone Settings and go to the Apps section. Select All Apps and find the GetApps list (may be called Apps or App Store depending on the firmware version). Click on the name to open the control menu.

In the menu that opens, look for the Clean button (or broom icon). In the window that appears, select the Clean Everything option. This action will delete the cache, error logs and temporary files. Don't worry, your accounts and installed games will not be affected, but you may need to re-authorize in the store itself.

☑️ Checklist for data cleanup

Done: 0 / 4

After cleaning the data, it is recommended to force the application to stop. Click the Stop button in the same menu, and then confirm the action. Now try to start the store from the desktop. The first run may take longer than usual, as the system will need to re-initiate processes and check for updates.

Managing Hidden Applications in MIUI and HyperOS

MIUI and HyperOS have a built-in application hide feature that allows you to hide programs from prying eyes. The random addition of GetApps to this list makes it invisible on the desktop and on the menu, although the application continues to work.

To get into the hidden app menu, open the standard Security app (green zipper icon) that is preinstalled on all Xiaomi smartphones. Scroll down to Hidden apps. The system can request unlocking using a password, PIN-fingerprint.

In the list that opens, you'll see all the programs that are currently hidden. If you find GetApps there, just switch the switch to the switch from the name to the "Off" position. The icon will instantly return to its place in the app menu. If the list is empty, then the reason for the disappearance is another.

Action.The way is on the menuThe result
Checking the hiddenSecurity → Hidden applicationsReturn of the icon to the screen
Resetting settingsSettings → Applications → GetApps → CleanFixing startup errors
Change of regionSettings → Additional → RegionActivation of Xiaomi services
Searching for a systemDesktop → Search StringQuick launch without icon

It’s worth noting that new versions of HyperOS may not have the same hidden algorithms, so if the standard path through the Security app doesn’t work, try searching for settings to say “Hidden Apps,” and the system will provide the menu section that you want, which is relevant for users who are used to the old MIUI structure.

Updating and reinstallation of the system component

If simple methods didn’t help, it’s possible that the GetApps version on your device is outdated or has critical bugs. Since it’s a system application, you can’t update it through Google Play — you need to use a built-in update engine or install the current installation file manually.

Try to find any system application that needs an update (like Themes or Explorer) and run it. Often the GetApps store runs in the background to check for component updates. If you see a notification about the availability of a new version of the store, be sure to install it.

⚠️ Attention: When manually installed APK-Make sure you only download firmware from the official mi.com site or trusted resources like APKMirror to avoid malware.

To manually install, you will need to download the latest version of GetApps (GetApps.apk). Before installing, the system will request permission to install from unknown sources. Allow this action for your browser or file manager. Once installed, the old version will be replaced, and the startup problem will likely disappear.

Where to find the official version of GetApps?
Official APK-You can find the file on mi.com in the services section or through the Get Themes app by selecting the updates section. Do not use modified versions as they may disrupt the ecosystem.

In extreme cases, if the application is not updated, you can try to remove its updates. → GetApps click on the three dots in the top corner and select Remove Updates.This will return the factory version, which will then itself update to the current one via Wi-Fi.

Configure permissions and access to the network

Often users forget that GetApps require certain permissions to work properly. If you accidentally blocked access to the network or storage on your first run, the store will not be able to connect to the server and will show a white screen or connection error.

Go to Settings → Apps → All Apps → GetApps → Application permissions. Make sure WLAN and Mobile are enabled. Without Internet access, the service will not function. It is also advisable to allow memory access so that the store can store cache and download files.

Special attention should be paid to energy saving settings. Aggressive charge saving algorithms can kill the store process before it has time to display the interface. In the app menu, find Activity Control or Charge Saving and select No Limits mode.

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If GetApps doesn't download content, try temporarily disabling VPN or proxy. Xiaomi services may be blocked or malfunctioning through some overseas servers.

Also check if Traffic Savings is enabled in the app or system, which can block images and descriptions from loading, making it appear like an app is not working, and disable traffic savings for system services to ensure full functionality.

Alternative methods of launching through ADB (for advanced ones)

For users with USB debugging skills, there is a way to force a packet to run even if the system interface doesn’t see it, which bypasses the graphical shell bugs, and you’ll need a computer and an installed ADB (Android Debug Bridge) utility.

Connect your smartphone to your PC in debugging mode and type a command to trigger application manager activity.The GetApps package has an internal name you need to know for the team. Usually it's com.xiaomi.mipicks.

adb shell am start -n com.xiaomi.mipicks/.default.activity.MainTabActivity

If the application opens, it means that its files are intact and the problem lies solely in the launcher (desktop), in which case cleaning the launcher data or resetting the desktop settings to the factory helps.

⚠️ Attention: Use of teams ADB It requires developer mode to be on. Don't turn off the cable while you run commands so you don't disrupt the debugging process.

This method is also useful for diagnosis: even if the application does not start through ADB or crashes with an error in the logs, then the system files are damaged, and a more serious intervention may be required, up to resetting the phone settings.

Frequently Asked Questions (FAQ)

Can I remove GetApps completely without root rights?
Complete removal of the GetApps system application without root rights is impossible by standard means. You can only “disable” it in the application settings, which will hide the icon and stop the processes, but the files will remain in memory. ADB-commands or superuser rights, which can lead to unstable operation of the system.
Why doesn’t GetApps update apps?
This is most often due to the wrong date and time on the device or the lack of stable connection to the servers, and the problem can be in the phone’s crowded memory. Check the date settings, free up space and make sure that the store settings do not limit the upgrade to only Wi-Fi if you use a mobile network.
Is it safe to download apps from GetApps?
Yes, GetApps is Xiaomi's official store, and all apps are virus-tested and security-policy-compliant, but as with any store, it's worth reading carefully the permissions that are requested by the software being installed, especially if they're downloaded from unknown developers.
What if other applications have disappeared after the change of region?
When you change region, some apps may become unavailable or disappear because they are not certified for a new country, return the previous region if the functionality is critical, or find alternatives on Google Play.
How to return the old version of GetApps?
To roll back to the old version, you must first remove updates to the current application through the settings (three points in the application menu), and then manually install APK-Automatic updates can replace the version with a new one again, so it is recommended to temporarily disable auto-update in the store itself.

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In most cases, the problem is solved by changing the region to India or Indonesia and cleaning the application data.