How to disable Xiaomi subscription: the complete guide

Xiaomi, Redmi and Poco smartphone owners often face a situation where, after a free trial period, money for cloud storage or advanced service features is charged to their cards, which is due to activated subscriptions that users may have forgotten or not fully understood the terms of their renewal. Automatic renewal is standard practice for many digital services, but it requires careful monitoring by the device owner.

MIUI and the new HyperOS integrate a variety of services, each with its own billing rules: some subscriptions are managed directly through a Mi Account, others are tied to Google Play, and others can be part of third-party apps installed from the GetApps store. It is important to clearly understand where the service is designed to successfully deactivate it and avoid unnecessary costs.

In this guide, we will go into detail all possible scenarios for disabling paid services, learn how to find hidden subscription settings, manage payment methods and block automatic write-offs at the operan level. It is critical to cancel your subscription at least 24 hours before the trial period ends so that money is not debited. Let's look at the algorithms for actions for different types of services.

Managing Subscriptions through Google Play

Most third-party apps and some system services on Android devices use Google's payment gateway, and if you subscribe to a third-party developer's music, video, or cloud storage through a store, it's here that you manage it, and it's a single hub for all transactions tied to your Gmail account.

To start, you need to open the Play Store app on your smartphone. In the upper right corner, click on the profile icon. In the menu that opens, select Payments and Subscriptions, and then go to the Subscription section, and here you will see a full list of all active and expired services associated with your current account.

Find a service you want, like Mi Cloud or a third-party antivirus, click on it to see the details. If you have a subscription, you'll see an Unsubscribe button. The system may try to keep you from offering discounts or suspensions instead of canceling altogether -- be careful and choose to opt out of the service altogether.

  • πŸ“± Open the Play Store app and click on the profile avatar.
  • πŸ’³ Go to the Payments and Subscriptions menu > Subscriptions.
  • ❌ Select the desired service and click Unsubscribe, confirming the action.

⚠️ Note: After you cancel your subscription, access to premium features will remain until the end of the paid period. If you cancel the trial, access will be terminated immediately or at the end of the current billing cycle, depending on the conditions of the particular application.

πŸ“Š Where do you most often subscribe?
Google Play.
In Mi Account.
Through the bank's app
In third-party app stores

Disconnecting Mi Account and Mi Cloud

Xiaomi’s ecosystem offers its own services that are not always displayed in Google Play. Most often, users are faced with the need to disable extended cloud storage Mi Cloud. These tariffs are managed directly through the settings of the Mi Account in the system.

Go to your device’s Settings and click on the Mi Account banner at the top of the screen. Next, select the Cloud or Mi Cloud section. If you have a paid plan active, it will display your current storage volume and subscription management button, often referred to as Manage or Change Plan.

In the menu that opens, find the option to Unsubscribe or Downgrade. The system will prompt you to switch to a free 5GB tariff. Confirm the transition. Please note that if your data takes more than 5GB, sync new files will stop until you vacate space or pay the bill manually.

β˜‘οΈ Checking the status of Mi Cloud

Done: 0 / 1

Note that in some regions and on certain versions of MIUI, subscription management can be redirected to i.mi.com. In this case, log in to your phone number or email. In the Storage section, you can see the payment status and autorenewal cancellation button.

Unsubscribe through the settings of the application itself

Some services, especially those pre-installed in global firmware versions or downloaded through GetApps, can manage subscriptions within their interface, often with services like Xiaomi Video, Music or themes.

Open the app you want to disable. Find the Profile, Menu or Settings section (usually a gear icon or three dots). Look for a item called Subscription, VIP or Account. Inside this section should be information about your membership status.

The interface may vary depending on the version of the application. If you don't see an explicit "Cancel" button, try to find the Auto-renewal section and switch the switch to the Off position. In some cases, you need to click on Manage Subscription, which will take you back to Google Play or to the partner page.

  • 🎡 Launch an app (e.g. Xiaomi Music or Video).
  • βš™οΈ Go to the Profile or Settings section.
  • 🚫 Find the Subscription item and select Cancellation Auto Renewal.
What to do if the cancellation button is not in the application?
If there is no cancel button in the application interface, it means that subscription management is brought to the operating system level. In 95% of cases, for Android, it is Google Play, for iOS, it is the App Store, and for Xiaomi system services, it is Mi Account settings. Try to find management through these channels.

Comparison of methods of disabling subscriptions

Understanding where the service was designed saves time, and different types of subscriptions require different approaches to deactivation, and here is a chart that will help you quickly navigate by service name or situation.

Type of serviceWhere to turn offFeatures
Mi Cloud (Cloud)Settings > Mi Account > CloudData is retained until the end of the period
Third-party annexesGoogle Play > SubscriptionsAccess is closed immediately or at the end of the cycle.
Xiaomi Video/MusicInside the app or Mi AccountOften requires confirmation of SMS
Themes and wallpaperAnnex "Themes" > ProfileAutorenewal of theme packages

Use this table as a checklist. If you don't remember where you signed up, start checking with Google Play, as this is the most common way for most users. Xiaomi system services are usually clearly visible in the phone's settings.

πŸ’‘

Save screenshots of the screens with confirmation of cancellation of the subscription. In case of disputes with the bank or service, this will be your main proof that you have terminated the service in a timely manner.

Cancellation and refund problems

Sometimes the process of disabling a subscription in Xiaomi can run into technical difficulties: the button may be inactive, the page does not load, or the system writes about an error, often due to an unstable Internet connection or temporary failures on Mi or Google servers.

If you have already written off your subscription and you have not planned to renew your subscription, you can try to refund your funds. In the case of Google Play, you can request a refund within 48 hours of your purchase, and you can go to your browser history (Payments and Subscriptions section on Google) and click Report the problem.

For Mi Account services, the procedure is more complicated, and you will need to contact support via the Services & feedback app or on the official forum, be prepared to provide a transaction number and explain that the subscription was renewed automatically without your explicit consent in the current cycle.

⚠️ Attention: Deleting the app from your phone DOES NOT cancel your subscription. Payment will continue to be debited from the linked card even if the program is not on your device.

Blocking of auto payments through the bank

If none of the software methods work, or you want to be guaranteed to stop the write-offs, you can use the services of your bank. This is a "nuclear" method that is worth using if you are sure that the service will not return money on a regular cancellation.

Go to your bank's mobile app. Find Payments or My Subscriptions. Many modern banks (Sber, Tinkoff, Alpha, etc.) have built-in subscription managers that display all regular write-offs. Select an unnecessary subscription and click Unsubscribe or Block.

The alternative is to reissue the card or temporarily block it, but if you just block the card, the service may try to write off the money later when you unlock it and accumulate debt, and it is better to cancel the autopayment agreement in the bank application.

  • 🏦 Open your bank’s application.
  • πŸ“œ Find the transaction history or the "Subscriptions" section".
  • πŸ›‘ Select a transaction and issue a ban on autopayment.

πŸ’‘

The most reliable way to avoid debits is to cancel your subscription 2-3 days before the end of the trial period using the official Google Play or Mi Account settings, rather than relying on uninstalling apps.

Why did they cancel their subscription anyway?
This can happen if you cancel your subscription less than 24 hours before the automatic renewal date, in which case the current period has already been paid and formed, and there may be a delay in updating the status on the bank side.
Can I get my money back for Mi Cloud if I haven’t used the space?
Xiaomi’s policy is not to provide for a refund for unused cloud space, as the service is considered to be provided (access has been opened), but in exceptional cases, support may be met.
How do I know which apps have access to my card?
The full list of active subscriptions can be found in Google Play (Subscription section) and in the Mi Account settings, and the entire history of transactions marked "Autopayment" or "Recurring payment" is shown by the bank statement in the application.
What will happen to the cloud after you cancel your subscription?
If your data exceeds the free limit of 5GB, syncing new photos will stop. Old photos will not be deleted immediately, but you will not be able to download new ones until you delete some files or pay for storage again.