How to disable the subscription “Kinopoisk Plus Multi” on the Xiaomi TV: all the ways of 2026

Subscription “Kinopoisk Plus Multi” on Xiaomi TVs TV It's often activated by accident, through a trial, an advertising offer, or a remote, and the main problem is that automatic renewal charges you monthly, and canceling your subscription through the TV interface is not always intuitive. In this article, we will discuss all current ways to disable (including hidden ones), explain why a subscription can remain active even after you delete the application, and what to do if money continues to be written off.

Features of Xiaomi TV — Integration of services through Mi Account (Xiaomi account) and Google Play, so the way to cancel depends on the payment method, if you subscribe through a bank card associated with the account, it will have to be disabled on the Kinopoisk website. If the write-off is through Google Play (for example, on Android models). TV), We covered both scenarios, and we added instructions for cases where standard methods don't work.

1.How to check if your Xiaomi subscription is active TV

Before you turn it off, make sure the subscription is valid. On Xiaomi TVs, there are two ways to do this:

Method 1: Through the application "Kinopoisk"

1. Open the movie search app on the TV.
2. Go to the Profile section → My subscriptions.
3. Check the status at Plus Multi.** If it says Active before [date], the subscription is valid.

Method 2: Through Mi Account (Xiaomi account)

1. On the remote, press Settings. → Account and security → Mi Account.
2. Select Subscription Management (if no option, the subscription is not via Xiaomi).
3. In the list, find the Kinopoisk Plus Multi - here will be the date of renewal and the amount of write-off.

⚠️ Note: If there is no subscription in Mi Account, but the money is written off, check:

• 📱 Google Play (for Android models) TV — Mi TV Stick, Mi Box).
• 💳 Bank card statement – sometimes write-offs go through partners (for example, Yandex.Cash register).
• 📧 Emails from the film search on the email linked to the account.

2. Disable subscriptions via the Kinopoisk app on Xiaomi TV

If you subscribe directly to the app on your TV, you can cancel it in a few clicks. TV A2, P1, ES and others at PatchWall:

Step-by-step:

1. Launch the Kinopoisk app.
2. Sign in (unless you are automatically logged in).
3. Go to Profile. → My subscriptions.
4. Find the Plus Multi block** and click Subscription Management.
5. Choose Unsubscribe.
6. Confirm the action by following the prompts on the screen.

🔹 What to do if there is no “Cancel” button?

• 🔄 Update the app via Google Play or App Store on your TV.
• 📱 Try canceling through the site (instructions in the next section).
• 📧 Write in support of the film search with a request to send a link to the cancellation.

3. Cancellation through the website of the film (if it does not work on the TV)

If the TV interface does not allow you to disable your subscription, do it through the official website. This method works for all payment methods (bank card, Yandex.Money, mobile phone).

Instructions:

1. Go to the website of the movie search from a computer or smartphone.
2. Sign in with the same account as you do on TV.
3. Hover over the profile avatar in the upper right corner and select My subscriptions.
4. Find “Plus Multi” and click “Manage”.
5. Select Cancel Automatic Renewal.
6. Confirm cancellation on SMS or email if required).

⚠️ Note: After cancellation, the subscription will remain active until the end of the paid period, for example, if you disabled it on the 15th and the renewal was on the 1st, access will remain until the 1st next month.

4. Disconnect via Google Play (for Android) TV)

On Xiaomi TVs with Android TV (Like Mi. TV Stick, Mi Box S) can be subscribed through Google Play, in which case you need to cancel it in the settings of your Google account.

How to check and disable:

1. On the TV, open Settings. → Accounts and entrance → Google.
2. Select your account and go to Google Account Management (opens in the browser).
3. In the menu on the left, select Payments and Subscriptions → Subscription management.
4. Find Movie Search Plus Multi and click Unsubscribe.
5. Follow the instructions on the screen (confirmation by email or SMS).

🔹 If the subscription is not displayed on Google Play:

• 💳 Check the card statement – perhaps the write-off goes through another aggregator (for example, Yandex.Cash register).
• 📧 Find a Google payment confirmation email that will link to subscription management.

💡

If you have multiple Google accounts on your TV, log in to the one you signed up for, and users often confuse accounts and “hide” in a different profile.

5 What to do if the money continues to be written off

Sometimes, after you cancel your subscription, you don't stop debiting, and this can happen for a number of reasons:

Causes and solutions:

🔹 Algorithm of actions for unauthorized write-offs:

1. Take a screenshot of the card statement indicating the amount and name of the recipient.
2. Write in support of the film (Section Financial issues) with a request to return the money.
3. If no response is received within 3 days, contact the bank to challenge the transaction.

💡

Banks usually return money on unauthorized write-offs within 30 days of the transaction, and the sooner you apply, the better the chances of a return.

6.How to Remove the KinoSearch App from Xiaomi TV (And why do it)

Deleting the app doesn't unsubscribe, but it will help avoid accidental clicks in the future. On Xiaomi TVs, it's done like this:

Instructions for removal:

1. On the remote, click the Apps (or Apps) button.
2. Find the Cinema Search app and click on it (without opening).
3. In the menu that appears, select Delete (or Uninstall).
4. Confirm the action.

⚠️ Note: On some Xiaomi models TV (Like Mi. TV 4S) The movie search application can be pre-installed and not removed in the standard way:

• 🔧 Reset its settings: Settings → Annexes → Cinema search → Clear the data.
• 🚫 Limit Internet access for the application through Settings → Network → Traffic management.

7. Alternative ways to cancel (if nothing helps)

If standard methods don’t work, try these options:

Method 1: Xiaomi Support

1. Go to the Xiaomi support website.
2. Select the Television section → Problems with applications.
3. Describe the problem (indicate the TV model and the way you pay for your subscription).
4. Attach screenshots of the card statement and the screen with an error (if any).

Method 2: Through the bank

• 📞 Call the bank hotline (number is on the back of the card).
• 📄 Write a request for blocking write-offs in favor of Kinopoisk Holding LLC»**.
• 🔄 Order a new card if the write-offs continue despite the lock.

Method 3: Reset the TV to factory settings

⚠️ This method will delete all data, including installed applications and network settings. Use it only as a last resort!

1. Go to Settings → About TV → Reset to factory settings.
2. Enter. PIN-code (default 0000 or 1234).
3. Confirm the reset.

💡

Before resetting, record or photograph your Wi-Fi settings, accounts, and other important data, and after resetting, you will need to reconfigure the TV as you did after purchase.

8 How to Avoid Accidental Subscriptions in the Future

To avoid unexpected write-offs, follow these rules:

Preventive measures:

• 🔒 Turn off saving payment data in Mi Account and Google Play.
• 👀 Read the terms carefully when activating trial periods (often the subscription renews automatically).
• 📱 Use virtual cards for payment (for example, from Tinkoff or Sberbank) – they are easy to block.
• 🔔 Set up write-off notifications in mobile bank.
• 🧹 Check active subscriptions on Mi Account and Google Play regularly (once a month).

🔹 How to turn off auto-renewal for the future:

1. In Mi Account: Settings → Payments → Car payments → shut off unnecessary.
2. On Google Play: Profile → Payments and subscriptions → Subscription settings → shut down auto-renewal.

💡

Trial periods ("7 days free") almost always involve automatic renewal, always cancel your subscription 1-2 days before the end of the trial period, even if you do not plan to use the service.

FAQ: Frequent questions