How to disable the subscription of the movie search on the Xiaomi TV: all working ways in 2026

The paid subscription of the movie search on Xiaomi TV is automatically renewed, if not disabled in advance. Many users face unexpected write-offs when the trial period ends and payment is debited from the attached card. In this article, we will discuss all the current ways of disconnecting – through the settings of the TV, the official website and the mobile application.

The thing about MIUI TV is that the subscription management interface can vary depending on the TV model and the firmware version, like the Xiaomi Mi TV 4S, and the Xiaomi TV Q2, the way to setup is one, and we took these nuances into account and put together generic instructions that will work for most of the brand's devices.

If you've tried to disable your subscription through your TV and it didn't work out, don't panic, maybe it's the app cache or the account settings, and we'll also talk about what to do if the unsubscribe button is inactive or not on the menu.

Important: Some methods require confirmation by SMS or email, make sure you have access to the mail or phone associated with your Kinopoisk account.

1. Disable subscriptions via Xiaomi TV settings

The most direct way is to use the MIUI TV menu, but there are pitfalls: on new models, the path to managing subscriptions can be hidden behind multiple menu levels.

To find the right section, follow the following steps:

• 📺 Turn on the TV and go to Settings (cog icon in the upper right corner).
• 🔍 Select the Accounts and Security section → Subscription management.
• 💳 In the list, find the movie search and click on it.
• ❌ Tap the button Unsubscribe and confirm the action.

If there is no Subscription Management section, try an alternative path: Settings → Apps → Film Search → Subscription Management.

Some firmware (MIUI TV 3.0 and below) may require you to log in to your Xiaomi account first if you are not logged in.

Sign in to Xiaomi account on TV|Check the Internet connection|Update the Cinema Search app|Make sure that the subscription is active in the personal account-->

2.Cancel through the official website of the Kinopoisk

If you can’t turn off your subscription, use the web version of the service, which works independently of the Xiaomi TV model and firmware version.

Instructions are Step-by-step:

1. Open your browser on your computer or smartphone and go to the Kinopoisk website.
2. Sign in with the same account that is linked to the TV.
3. Click on the profile avatar in the upper right corner → My subscriptions.
4. Find an active subscription and click Management → Cancel.
5. Confirm the cancellation by SMS or email (the code will come to the linked number / mail).

Important: After cancellation, the subscription can remain active on the TV until the end of the paid period. To avoid conflicts, it is also recommended to remove the Kinopoisk app from Xiaomi TV and install it again.

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If the confirmation code does not arrive, check the Spam folder in the mail or request a resending SMS on the site.

3. Disconnection through the mobile application Kinopoisk

You can also manage subscriptions from a smartphone, which is convenient if you don't have a computer at hand and there are errors on the TV.

How to turn it off:

• 📱 Install the official Movie Search app from the App Store or Google Play.
• 🔑 Log in to the same account as on the TV.
• 👤 Tap on the profile icon → My subscriptions.
• 🚫 Select an active subscription and click Cancel.

If the mobile application does not have My subscriptions, upgrade to the latest version or use the web version through your phone browser (enable the "For Computer" mode).

After cancellation, sync can take up to 24 hours, during which time the subscription will still be active on the TV, but the renewal will not happen.

Through the settings of the TV|Through the Kinopoisk website|Through the mobile app|Another option-->

4.What to do if the Unsubscribe button is inactive

Sometimes users are faced with a situation where the button Unsubscribe in gray and not clicked.

• 🔄 Subscription has already been cancelled, but the validity period has not yet expired.
• 📡 Problems with Internet connection on TV.
• 🔒 Restrictions on the part of the film search (for example, if the subscription is issued through a communications operator).
• 📱 Xiaomi account is not synchronized with Kinopoisk account.

Decisions:

1. Check the subscription status on the website Kinopoisk – it may already be deactivated.
2. Reboot the TV: Settings → About TV → Reboot.
3. Update the Kinopoisk app to the latest version via the MIUI TV App Store.
4. If the subscription is issued through the operator (for example, MTS or Beeline), cancel it in the personal account of the mobile operator.

5. Removing the Kinopoisk app from Xiaomi TV

If you no longer plan to use the service, you can completely uninstall the application, which will not automatically cancel your subscription, but will prevent accidental debits in the future (provided that the subscription is already deactivated).

How to delete:

1. Press the Home button on the remote to open the main menu.
2. Find the icon of the Kinopoisk and click on it.
3. In the window that appears, select Remove (or Remove the Application).
4. Confirm the action.

On some Xiaomi TV models (such as the Mi TV 5 Pro), the apps cannot be removed by default, only disabled.

1. Go to Settings → Applications.
2. Choose the Cinema Search → Shut down.
3. Clear the cache: Clear the data and Clear the cache.

Warning: Deleting the app does not mean cancelling your subscription, and if you don't deactivate it in advance, you'll continue to deactivate even without the Movie Search installed.

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Deleting the app doesn't cancel your subscription! First deactivate it through your settings, and then delete the program.

6.Problems with payment and refund

If you've lost money after you've cancelled your subscription, or if you've accidentally renewed it, you can try to refund your money. Film search doesn't always go well, but in some cases, you can refund it.

Algorithm of action:

When applying for support, prepare:

• 📄 Order number or payment check.
• 📧 Email linked to an account.
• 📱 Model of TV and version of the Kinopoisk app.

If Kinopoisk refuses to return the money, write a claim to the bank that issued your card.

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Take a picture of an error screen or a payment check, which will speed up the consideration of the support application.

7.How to avoid automatic renewal in the future

To avoid unexpected write-offs, follow simple rules:

• 🔔 Enable renewal notifications in the Movie Search settings (My Subscriptions section) → Notification settings).
• 📅 Cancel your subscription 3-5 days before the end of the period – so you will avoid debits due to delay in processing the request.
• 💳 Use virtual cards for payment (for example, from Tinkoff or Sberbank) – they are easy to block after payment.
• 📱 Check active subscriptions once a month through the website of Kinopoisk or the bank application.

On Xiaomi TVs, you can also disable automatic renewal for all apps:

1. Go to Settings → Accounts and Security → Payments and Subscriptions.
2. Turn off the automatic renewal option.

Note: Some subscriptions (e.g., those made through Google Play) are not managed at the TV level, but via a Google account, in which case cancel them in the Play Market.

FAQ: Frequent questions about disabling the subscription of the movie