How to disable the subscription of the movie on the TV Xiaomi Mi: 5 working ways

Movie search on a Xiaomi Mi TV can be automatically renewed, debiting money from a linked card β€” even if you haven’t used it for a long time. Unlike smartphones, where unsubscription takes a couple of clicks, on Smart TV the process is often hidden in the depths of the menu or even requires action on other devices. In this article, we will discuss all the current ways to disconnect (including hidden ones), explain why subscriptions can remain active after deleting the application, and what to do if money continues to be written off.

Xiaomi Mi TVs (Mi TV 4S, Mi TV 5, Mi TV Q1/Q2, etc.) feature PatchWall, which is integrated with the system-level Kinopoisk services, which means that simply removing the app through Settings β†’ Apps does not interrupt your subscription. You will need to cancel it through your Xiaomi account, Kinopoisk site or even your bank, depending on the payment method. Below are step-by-step instructions for each case, including screenshots and videos.

1. Disable subscriptions via the Xiaomi Mi TV menu

The most direct way is to use PatchWall's built-in settings, but it only works if you subscribe directly to your TV (not through your website or mobile app).

1. Turn on the TV and go to the main menu by pressing the Home button on the remote.

2. Open the Settings section (the gear icon in the upper right corner).

3. Select Accounts and Security β†’ Subscription Management.

4.In the list, find the Movie Search (may appear as KinoPoisk or KP Plus).

5. Click on the subscription and select Unsubscribe or Do not renew.

  • πŸ” If there is no β€œSubscription Management” item: Your Xiaomi Mi model uses an outdated version of PatchWall. Try updating the firmware (see section 4) or use alternative methods below.
  • πŸ“± The subscription is made via the phone, then you can cancel it only through the mobile application Kinopoisk or the website (section 3).
  • πŸ’³ The charge has passed, but the subscription is active? means that the payment is tied to the bank card directly.Cancel through the bank (section 5).

⚠️ Note: After cancellation, the subscription will remain active until the end of the paid period, for example, if you disabled it on the 15th and the renewal was the 1st, access to the content will remain until the 1st next month.

Make sure the TV is connected to the internet.|Check out the PatchWall version (Settings) β†’ On TV)|Remember the date of the next write-off|Prepare your Xiaomi account details (email/password)-->

Removing the Cinema Search app from the TV: Does it help?

Many users mistakenly believe that deleting the Cinema Search app automatically cancels subscriptions. This is not true: the app only provides access to content, and payment information is stored on the servers of Kinopoisk or Xiaomi Pay. However, it is still useful to remove the application itself - to avoid accidental renewal.

Instructions for removal:

  1. Press the Home button on the remote to open the list of applications.
  2. Find the Movie Search (may be in the Video or Recommended folder).
  3. Press and hold the OK button on the remote until the menu appears.
  4. Choose to Delete (or Uninstall).
  5. Confirm the action by entering the password from the Xiaomi account, if necessary.

If there is no Delete button, the application is system (preinstalled).

  • πŸ”§ Turn off auto-update: Settings β†’ Annexes β†’ Cinema search β†’ Auto-update β†’ Off.
  • 🚫 Hide from the menu: pinch OK icon β†’ Hide.
  • πŸ“΅ Limit Internet access: Settings β†’ Network β†’ Traffic management β†’ Cinema search β†’ Block it.

πŸ’‘

If your icon reappears after you delete the app, it is restored via PatchWall. To avoid this, turn off the Content Recommendations feature in your Xiaomi account settings.

If you subscribed through a mobile app or a web version of Movie Search, you can't cancel it through the TV.

Method 1: Through the site kinopoisk.ru

  1. Go to kinopoisk.ru and log in.
  2. Hover over the profile avatar β†’ My Kinopoisk.
  3. In the left menu, select My subscriptions (or Paid Services).
  4. Find an active subscription and click Manage β†’ Cancel.

Method 2: Using a mobile application

  1. Open the Kinopoisk app on your smartphone.
  2. Slip on the profile icon (lower right corner).
  3. Select Settings β†’ Subscriptions.
  4. Click on the active subscription and select Cancel Automatic Renewal.
PlatformThe Way to Cancel SubscriptionNotes
Film search siteProfile β†’ My subscriptions. β†’ ManageConfirmation is required by SMS/email
Mobile app (Android)Profile β†’ Settings β†’ SubscriptionsThe version of the application must be at least 5.40
Mobile App (iOS)Profile β†’ Settings β†’ Apple ID β†’ SubscriptionsCancellation via App Store if payment was made via Apple Pay
Xiaomi Mi TVSettings β†’ Accounts β†’ Subscription ManagementIt only works for subscriptions made through TV.

⚠️ Note: If you do not remember which device you subscribed to, check the payment history in the bank’s personal account. Payments through Xiaomi Pay will be marked as XIAOMI*KinoPoisk, via Apple Pay, as APPLE.COM/BILL.

Through TV | Through smartphone | Through website on computer |Through banking app |I can't remember-->

4. TV firmware update: why can it help?

On Xiaomi Mi TVs older than 2020 (e.g. Mi TV 4S 55" or Mi TV 4A), PatchWall may not display the "Subscription Management" section due to outdated firmware, in which case the software update often solves the problem by adding missing options to the menu.

How to update firmware:

  1. Go to Settings β†’ About TV β†’ System Update.
  2. Click Check for updates.
  3. If a new version is available, confirm installation. The TV will restart.

If the automatic update does not work:

  • πŸ“₯ Download the latest firmware for your model from the official Xiaomi website (section) TV).
  • πŸ“ Copy the file to a flash drive in format FAT32 (The file name should not contain Cyrillic!).
  • πŸ”Œ Connect the flash drive to the TV and select Settings β†’ On TV. β†’ Update through USB.
What to do if the TV is frozen when you update?
If the Xiaomi Mi TV has stopped responding to the remote during the upgrade (black screen or endless boot), do not turn it off from the outlet! Wait 20-30 minutes - often the system recovers on its own. If more than an hour has passed: 1. disconnect the TV from the network for 1 minute. 2. Hold the Power button on the case for 10 seconds. 3. Re-enable the TV - if the update is interrupted, it will resume automatically. If the problem persists, you need to flash through the Fastboot (call the service center).

5.Cancel subscription through a bank or payment system

If the subscription was issued through a linked bank card (for example, when paying through Sberbank Online or Tinkoff), it can only be canceled by the bank.

  • πŸ’° Money continues to be debited after cancelling your subscription in other ways.
  • πŸ“± Subscription was issued through Samsung Pay, Google Pay or Apple Pay.
  • πŸ”„ Autopayment is set up in the personal account of the bank.

Instructions for popular banks:

Sberbank:

  1. Open the Sberbank Online application.
  2. Go to Payments β†’ Car payments.
  3. Find the movie search in the list and turn it off.

Tinkoff:

  1. In the app, go to Payments β†’ Regular payments.
  2. Select the Film Search subscription and click Cancel.

VTB:

  1. In your account, select My Payments β†’ Auto Payments.
  2. Find KinoPoisk or XIAOMI in the list and deactivate.

πŸ’‘

If the bank does not see a subscription in auto payments, but the money continues to be debited, request a card statement for the last 3 months.Look for payments with the names KINOPOISK, XIAOMI*Media or YANDEX*Kino - this will help identify the source of the debit.

6.Resetting the TV to factory settings: an extreme measure

If all of the above methods fail and the subscription continues to charge, the TV is completely reset, which will delete all data, including associated accounts and settings, but is guaranteed to interrupt the auto payments associated with PatchWall.

How to reset:

  1. Go to Settings β†’ About TV β†’ Reset settings.
  2. Select to erase all data (entry may be required) PIN-code).
  3. Confirm action. The TV will reboot and return to factory settings.

What to do after the discharge:

  • πŸ”„ Do not sign in to the same Xiaomi account that was linked to your subscription.
  • πŸ“₯ Install only the necessary applications, avoiding Movie Search.
  • πŸ”’ Set up two-factor authentication for a new account.

⚠️ Note: Reset does not cancel subscriptions made through third-party services (e.g. Apple) ID The purpose of the system is to remove the link of the TV to the Xiaomi account through which the payment may have been made.

FAQ: Frequent questions about cancelling the subscription of Kinopoisk on Xiaomi Mi

Can I get a refund for an unused subscription?
Yes, but only if the subscription was less than 14 For return: Write in support of the Kinopoisk through the form on the website or on email support@kinopoisk.ru. Please provide the order number (can be found in the letter or SMS Please include a screenshot of the payment from the bank if the subscription is more active. 2 The money will not be returned, but access will remain until the end of the paid period.
Why is the subscription still active after the app is removed?
The Kinopoisk app on Xiaomi Mi TV often works through system integration with PatchWall. Even after deleting: Payment data remains in the Xiaomi account. Autopayment can be set up at the bank level. Some features (such as movie recommendations) continue to work through the cloud. Solution: cancel subscriptions through all possible channels (Kinopoisk website, bank, Xiaomi account).
How to check if your subscription has been cancelled?
There are 3 ways: Through Cinema Search: Go to your personal account on the website or in the application. The Subscription section should say Active until [date] without marking "Self-modeling." Through Bank: Check in auto payments - there should be no Kinopoisk subscriptions. Through Xiaomi: There should be no active payments in the settings of the TV (Accounts β†’ Subscription Management).
Can I disable subscriptions through the TV remote without the Internet?
No. To cancel a subscription, you need to connect to the network, because payment data is stored on Xiaomi or Kinopoisk servers. If the Internet is disabled: Connect the TV to the network via Wi-Fi or cable. Use the mobile Internet on your phone to cancel through the site. Contact the bank to block payments.
What if the TV requires a password from your Xiaomi account and I forgot it?
Restore password: Go to account.xiaomi.com. Click Forgot password? and enter the attached email or phone number. Follow the instructions in the email or SMS. If the account is not restored, create a new one and reset the TV to factory settings (section 6).