Xiaomi devices offer a lot of useful services, but many of them work on a subscription model. Paid rates for MI Cloud, Mi Video, Mi Music or games from Google Play can automatically renew, debiting money from your card. If you notice unexpected charges or just want to save money, this article will help you figure out how to completely disable subscriptions on smartphones, tablets and smart devices of the brand.
The problem is that Xiaomi uses multiple payment systems: its own (Mi Account), Google Play and sometimes even carriers, and we have collected all the current ways to disconnect, including hidden MIUI settings 14/15 and workarounds for devices without access to the Play Market.
1. How to check active subscriptions to Xiaomi
Before you turn it off, you need to understand which services are debiting money and through which platform it happens. On Xiaomi devices, subscriptions can be issued:
- ๐น Through Mi Account (Xiaomi services: MI Cloud, Mi Video, themes)
- ๐น Through Google Play (games, apps like YouTube Premium, Spotify)
- ๐น Through a telecom operator (if the subscription is linked to a phone number)
- ๐น Through banking services (Sberbank Online, Tinkoff, Alpha-Click)
To see the full list of active subscriptions:
- Open Settings โ Accounts and Sync โ Mi Account.
- Slip on your profile and select Subscription Management (some firmwares call Paid Services).
- Scroll down โ all active rates with renewal dates will be displayed here.
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If there are no subscriptions on the list, but the money is still written off, check the payment history in the banking application for the keywords โXiaomiโ, โMIUIโ, โGoogleโ or โPlay Marketโ.
To check for Google Play subscriptions:
- Open the Play Market and tap the profile avatar in the upper right corner.
- Select Payments and Subscriptions โ Subscriptions.
- All active rates will be displayed here, including trial periods.
2. disable subscriptions via Mi Account (official way)
This is the most reliable method for Xiaomi services, such as: MI Cloud+ (Extended storage), Mi Video VIP Or premium themes. The instructions are relevant to MIUI 12/13/14/15:
Open "Settings" on your smartphone|Go to "Mi Account" โ "Subscription management"|Select an unnecessary subscription and tap "Cancel"|Confirm the action on SMS password|Check your email and the cancellation notification will arrive.-->
Important nuances:
- ๐ Cancellation does not mean instant debiting โ you will continue to use the service until the end of the paid period.
- ๐ณ If the subscription is linked to a credit card, deleting the card from the Mi Account does not cancel the autorenewal โ this must be done separately!
- ๐ On some devices (e.g., Redmi Note 12), the "Subscription Management" option may be hidden in Settings โ Additional โ Paid Services.
What to do if there is no โSubscription Managementโ item?
After the cancellation of the subscription, it is recommended:
- Delete the attached card in Mi Account โ Payment details.
- Check your email for emails from Xiaomi with confirmation of cancellation (sometimes you need to click on the link for final confirmation).
3.Cancel Google Play subscriptions on Xiaomi
Many Xiaomi users face unexpected write-offs for subscriptions made through Google Play, which can be games (Genshin Impact, Honkai: Star Rail), streaming services (YouTube Premium, Twitch Turbo) or cloud storage (Google One), which can be turned off directly on your smartphone:
Instructions:
- Open Play Market and go to Profile โ Payments and Subscriptions โ Subscriptions.
- Slip on an unnecessary subscription and select Unsubscribe.
- In some cases, the system will prompt you to choose the reason for the cancellation โ this is not necessary, but can help you get cashback.
- Confirm the action. The email will send you a notification with the date of termination of access.
Features for Xiaomi devices:
- ๐ฑ On smartphones without Google services (e.g., Chinese versions of Redmi or POCO), this method will not work โ you need to use the web version of [play.google.com](https://play.google.com).
- ๐ If you subscribe through the Google Family Library, only the family group owner can cancel the subscription.
- ๐ฐ For some services (e.g. Google One) after cancellation, a grace period of 30 days is granted when you can restore a subscription without losing data.
Streaming services (YouTube, Spotify)|Subscriptions for Gaming (Genshin Impact, COD)|Cloud storage (MI Cloud, Google One)|Themes and design MIUI|Other-->
4. Hidden subscriptions: how to find and disable
Sometimes subscriptions are disguised as โfree trial periodsโ or are processed through third-party services, and this is where autopayments on Xiaomi devices can hide:
| Subscription source | How to check | How to turn off |
|---|---|---|
| Communications operator (MTS, Beeline, MegaFon) | Send USSD- request *111# or check the operator's personal account | Send an SMS with the word STOP to a short number (check with the operator) |
| Banking services (Sberbank, Tinkoff) | Go to the bankโs mobile application โ โMy auto paymentsโ | Find a payment called โXiaomiโ or โMIUIโ and cancel |
| Partner Apps (AliExpress, Booking) | Check the payment history in the application or on the service website | Cancel in the personal account of the service (section "Subscriptions" or "Premium") |
| Mi Pay (Xiaomi contactless payment system) | Open the Mi Pay โ Transactions app | Remove the attached card in Settings โ Mi Pay |
One of the most insidious options is SMS subscriptions, which can send payment commands to short numbers without your knowledge to block such write-offs:
- Open the Messages app on your smartphone.
- Go to Settings โ Spam and Block โ Block payment SMS.
- Activate the option to block all payment messages.
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If you find an unauthorized charge, contact the bank immediately to dispute the transaction.You have 30 days from the date of payment to return the money.
5.How to Turn Off Auto Renewal Subscriptions Forever
Even after cancellation, some Xiaomi services can automatically renew subscriptions when you update your firmware or change your device.
โ ๏ธ Warning: On devices with MIUI Global and MIUI China, auto-renewal mechanisms are different. For Chinese firmware (Redmi K60, Xiaomi 14, etc.), additional customization may be required via Mi Cloud.
Methods of complete disabling of auto-renewal:
- ๐ก๏ธ Delete all payment data from Mi Account and Google Pay.
- ๐ต Disable notifications from services that offer subscriptions (such as Mi Video or Mi Browser).
- ๐ง Use alternative accounts โ for example, you can create a separate profile for Google Play without a linked card.
- ๐ฒ Set up parental controls (relevant to children): Settings โ Apps โ Parental controls โ Limit purchases.
For Xiaomi users in Russia and the CIS, there is another nuance: some subscriptions (for example, MIUI Ad-Free - removal of ads) can be renewed through Mi Credit - an internal micropayment system.
- Go to Settings โ Mi Account โ Mi Credit.
- Check the balance and transaction history.
- If you have active subscriptions, tap them and select Cancel.
6 What to do if the money continues to be written off
If you cancel all subscriptions, but write-offs continue โ act on the algorithm:
- Check your payment history in the banking app. Find the latest transaction from Xiaomi and copy its identifier (usually starting with MI_ or GP_ for Google Play).
- Contact Support: For Mi Account subscriptions, write to the Mi Community chat (app available in Play Market). For Google Play, contact the form [support.google.com](https://support.google.com).
Challenge the payment
Typical reasons for โnon-revocableโ write-offs:
- ๐ A subscription is linked to another account (e.g., an old mail or phone number).
- ๐ฑ The device was reset to factory settings, but auto-renewal remained active on Xiaomi servers.
- ๐ณ The card was removed from the Mi Account, but remained tied to Google Pay.
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If Xiaomi support ignores your appeals, write a complaint to Rospotrebnadzor via the website [zpp.rospotrebnadzor.ru] (https://zpp.rospotrebnadzor.ru).
7 How to Refund Money for Unused Subscription
In some cases, you can get a refund for an unused subscription period, the rules depend on the type of service:
| Type of subscription | Conditions of return | Duration of treatment |
|---|---|---|
| MI Cloud+ | Refund is possible if the cancellation occurred in the first 7 days after the extension | Up to 14 days from the date of write-off |
| Google Play (Games, Apps) | The return policy depends on the developer (usually 48 hours) | Up to 7 days. |
| Mi Video VIP | Returns only in case of technical failures (for example, double write-off) | Up to 30 days. |
| Communications operator | Refunds are possible if the subscription was connected without consent | Up to 5 days. |
To request a refund:
- Collect evidence: Screenshot of the transaction from the bank, screenshot of the cancellation notice (if any), order number or transaction ID.
- For Xiaomi: via Mi Community or by email to support@xiaomi.com.
- For Google Play: [support.google.com/googleplay](https://support.google.com/googleplay).
- If the answer is not satisfied - challenge the payment in the bank (specify that the service was not provided).