The call log on Xiaomi Redmi smartphones is not just a list of incoming and outgoing calls, but a full-fledged tool for analyzing communications. It stores numbers, conversation duration, missed calls and even recorded conversations (if the function is activated), but finding this section is not always intuitive: the manufacturer regularly changes the location of items in the MIUI shell, and some users accidentally hide the application icon.
In this article, we’ll look at all the ways you can access your call history, from the standard path through your phone’s menu to recovering hidden icons and using system tools. Separately, we’ll focus on the nuances for different versions of MIUI (12, 13, 14) and Redmi models (Redmi 9A to Redmi Note 12 Pro+). If you can’t find a call log after an update or reset, here’s the solution.
1. Standard method: through the application "Phone"
The most obvious method is to use the built-in Phone app (a handset icon, usually green) and on most Redmi devices, the call log opens by default when you start this app. If you don't, follow the instructions:
- 📱 Open the Phone app** (find it on the home screen or in the menu of all apps).
- 📜 In the bottom panel, click on the Journal tab (or History, depending on the version). MIUI).
- 🔍 Use the search bar at the top to quickly find the number you want.
If you don't have the Log tab, you may have an alternative firmware installed (e.g. Xiaomi.EU) or changed the display order, in which case you can swipe right/left on the bottom panel, sometimes the tabs are hidden behind the side menu.
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On some Redmi models (like the Note 10 Pro), the call log opens with a double tap on the Phone icon on the home screen.
2. Search through the notification panel (quick access)
If you missed a call recently, the fastest way to see it is through the notification panel, which works even if the phone icon is hidden:
- 🔔 Swipe your finger down to open the notification curtain.
- 📞 Find a notification about a missed call and tap it – a magazine with a filter on the missed ones will open.
- 🔄 If the notification has already been deleted, click Show Everything at the bottom of the curtain and find the Calls section.
Note that MIUI 14 has call notifications grouped together, and if you see 2 missed calls, tap it, and you'll see a full list of numbers and times.
3.Recovering the hidden phone icon
Sometimes users accidentally delete the Phone icon from the home screen or hide it through settings to return access to the call log:
- 🔍 Open the menu of all applications (swipe up from the bottom of the screen).
- 🔎 In the search bar enter the phone – the application should be displayed.
- 📌 Press the icon and drag it to the main screen or folder.
If the app isn't searched, it might be disabled.
- ⚙️ Go to Settings. → Annexes → Application management.
- 🔍 Find “Phone”** in the list and click Enable.
- 🔄 After turning on, restart the phone - the icon will appear in the menu.
☑️ Check before restoring the icon
4. Alternative methods: through contacts and settings
If the standard methods didn’t work, try these workarounds:
Through the Contacts app
In some versions of MIUI, the call log is integrated into the Contacts app:
- 👤 Open the “Contacts”** (the icon with the silhouette of a person).
- 📞 In the top menu, select the Log or Call tab.
Through system settings
Another hidden way is through system settings:
- ⚙️ Go to Settings. → Annexes → By default.
- 📱 Find the phone app section and click on it.
- 🔗 The system will redirect you to the call log.
What to do if the call log is empty?
5. Viewing the call log on the computer
If you want to save or analyze your call history on a big screen, you can export it to your PC.
- 🖥️ Connect Redmi to your computer via USB (file transfer).
- 📂 Go to the Internal Storage folder → MIUI → callog (you may need to enable the display of hidden files).
- 📄 Copy files with the.db extension, which is a call database. Use programs like this to view them. DB Browser for SQLite.
Note: Database files are encrypted in newer versions of MIUI, and you will need root rights or specialized utilities (e.g. MIUI Call Log Decryptor) to decrypt them.
⚠️ Note: Exporting a call log may violate privacy laws in your country. Use this method only for personal purposes (e.g., recovering lost data).
| Method | Root is required. | It's working on MIUI 14. | Keeps history after reset |
|---|---|---|---|
| Standard Phone App | ❌ No. | ✅ Yes. | ❌ No. |
| Exports via MIUI/callog | ⚠️ Partially. | ✅ Yes. | ✅ Yes (if the files are copied) |
| Synchronization with Google Contacts | ❌ No. | ✅ Yes. | ✅ Yes (if synchronization is enabled) |
| Third-party applications (e.g. Call Logs Backup) | ❌ No. | ✅ Yes. | ✅ Yes. |
6 Recovery of Remote Call Log
If the call history was accidentally erased, you can try to restore it, and success depends on how long ago the cleanup took place and whether backups were used.
Method 1: Through Google Account
If you have synced with Google Contacts on your phone:
- 🔄 Go to Settings. → Accounts. → Google → Synchronization.
- 🔙 Enable Contact Synchronization and Call Log (if available).
- 📥 Wait until the process is complete - part of the story can be restored.
Method 2: Using a backup MIUI
Xiaomi creates local backups when you update the system, to restore the log:
- ⚙️ Go to Settings. → The phone. → Backup.
- 📦 Select the last backup and click Restore.
- ✅ Check the Call Log and confirm the recovery.
⚠️ Warning: Restore from the backup will overwrite the current data. If after cleaning the log you add new contacts or calls, they will be lost.
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The most reliable way to save a call log is to export it regularly to the cloud (Google Drive) or to your computer. In MIUI 14, this can be done through Settings → Google → Backup.
7. Frequent problems and their solutions
Redmi users often encounter common bugs when working with a call log, and here are the most common ones and fixes:
- 🔄 Log not updated: Restart your phone or clear the phone app cache (Settings) → Annexes → Phone. → Clear the cache).
- 📵 Missed calls are not displayed: Check if the number is added to the blacklist (Phone) → Three points. → Blacklist).
- 🔒 No access to the log: If the phone is locked with a pattern lock, unlock it - some features MIUI Restrict access to system data.
- 📱 Log blank after update: This is a known bug MIUI 13→14. Try resetting the settings of the Phone app (Settings) → Annexes → Phone. → Reset).
On Redmi Note 11 and later, the call log may not save records older than 30 days, which is a firmware restriction. To get around it, use third-party history apps (such as Call Logs Backup & Restore).