How to find a call record on the Xiaomi Redmi phone: all ways and life hacks

Why Call Records Are “Disappearing” and Where to Look for Them First

You had an important conversation on the phone, turned on the record, but now you can't find the file? This problem is familiar to many owners of Xiaomi Redmi. The fact that the MIUI system stores audio recordings of calls not in the standard gallery, but in a separate section - and not all users know where exactly. Moreover, the path to files can vary depending on the firmware version and smartphone model (for example, Redmi Note 12 vs Redmi 9A).

Another common reason for records to disappear is to automatically clear the cache or move files to the Mi Cloud without notice. If you haven't changed the default settings, the system can delete old records after 30 days. But don't panic: 90% of the time, files are still stored in the device's memory -- just not where you expect.

In this article, we’ll look at all the possible locations for Xiaomi Redmi call records, including hidden folders, cloud services, and even ways to recover deleted files, starting with the most obvious, the standard Phone app.

Method 1: Search through the standard “Phone” application

The fastest way to find records is to use the built-in browsing feature in the Phone app. Here's how it works:

1. Open the Phone app (the tube icon on the home screen).
2. Go to the magazine tab (watch icon in the bottom menu).
3. Find the contact or number you want to use in the list.
4. Touch the call recording – if the conversation was recorded, the microphone icon with waves will appear on the right (🎤).
5. Click on the icon to listen to or save the file.

⚠️ Note: If there is no microphone icon, it means that the recording was either not done or the file was deleted.

On some Redmi models (e.g. Redmi Note) 11 Pro) the record is automatically saved to the folder MIUI/sound_recorder/call_rec. To get there:

• 📁 Open the files. → Internal memory.
• 🔍 In the search box, enter call_rec.
• 🎧 The files found will be in.amr or.mp3.

Check the folder. call_rec manually

Make sure the recording is on during the call.

Look at the Mi Cloud cloud

Try to recover the file via Recuva (for PC)

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Method 2: Searching internal memory folders manually

If the standard method didn't work, you'll have to dig deeper, and Xiaomi calls can be stored in a few hidden folders, which depend on the MIUI version, and here's a full list of possible locations:

To open these folders:

1. Use any file manager (such as Files from Xiaomi or Solid Explorer).
2. Enable the display of hidden files in the manager settings.
3. Then, follow the path above (copy the path and paste it in the address bar).
4. Sort files by date to find fresh records.

Important: On some models (e.g. Redmi 10 with MIUI 13), records can be stored in encrypted form and opened only through the standard Phone application.

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If the folder call_rec empty, try to search for files by extension: in the search for a file manager, type.amr or.mp3 — This will show all the audio files on the device.

Method 3: Checking the Mi Cloud Cloud Storage

If you were logged in to your Mi Account and synced, the records could be automatically uploaded to the cloud to find them:

1. Open the Settings. → Mi Account.
2. Select Mi Cloud → Call Records (or Backups).
3. If there is no partition, try to go through the browser to the website i.mi.com (Devices → Backups).

⚠️ Note: Xiaomi only stores records in the cloud for 30 days unless you have a paid tariff connection.

If there is nothing in the cloud, but you are sure that the recording was conducted, try:

• 🔄 Update the cloud page (sometimes files are delayed).
• 📱 Check if the synchronization of records is enabled in the Settings → Annexes → Phone. → Permits.
• 💾 Make a backup of data through Settings → The phone. → Backup – sometimes records fall into a shared backup.

Method 4: Recovering Deleted Records

If you accidentally delete a record or it disappears after resetting, you can try to restore it.

• 🖥️ For PC: Recuva, EaseUS Data Recovery, DiskDigger (root access for deep scanning).
• 📱 For Android: Dumpster, GT Recovery (works without root, but is less effective).

Instructions for Recuva (the most reliable option):

1. Connect Redmi to your PC in File Transfer (MTP) mode.
2. Start Recuva and select the Audio file type.
3. Specify the path to the phone’s internal memory (usually This device → Internal storage).
4. Start a deep scan (may take up to an hour).
5. In the results, look for files with the.amr or.mp3 extension and the creation date corresponding to the call.

⚠️ Warning: The more you use your phone after deleting the record, the lower your chances of recovery.

Method 5: Using third-party applications to record

If you don't like the built-in recording feature (for example, due to the limitations of MIUI), you can use third-party applications, which not only record calls, but also store files in accessible folders.

• 🎤 Cube Call Recorder ACR — Automatically writes, saves Google Drive to the cloud.
• 📞 Call Recorder by Lovekara supports Redmi on the MIUI 14.
• 🔊 Truecaller – has a built-in record (but requires registration).

To set up a record in Cube ACR:

1. Install the app from Google Play.
2. At the first start, give all the necessary permissions (microphone, access to calls).
3. In the settings, select the Record Format → MP3 and the Conservation Folder → Internal memory./CallRecordings.
4. Enable the Auto Recording of all calls option.

The advantage of third-party applications is that they do not depend on MIUI updates and allow you to flexibly configure file storage (for example, send records to email or Telegram).

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Third-party call recording apps often bypass MIUI limitations, but may conflict with system services.

How to Prevent Loss of Records in the Future

To avoid losing important records, follow these tips:

1. Set up automatic saving: Open Settings → Annexes → Phone. → Call recording. Enable AutoSave and specify folder (preferably choose Internal Memory rather than Internal Memory). SD-map).
2. Turn off automatic cleaning: Go to Settings → Warehouse → Clean. In the Auto Cleanup section, delete the folder. call_rec.
3. Sync with the cloud: In Settings → Mi Account → Mi Cloud, back up your records. Or set up automatic download to Google Drive via Cube ACR.

⚠️ Note: Some Redmi models (e.g. Redmi) K50) Call recording may be blocked due to regional restrictions, in which case a change in the firmware region to India (where recording is legally permitted) will help).

FAQ: Frequent questions about recording calls to Xiaomi Redmi