Where to look for a recording of a conversation on Xiaomi Redmi Note 10: all ways to search and restore

You just finished a crucial phone conversation on the Xiaomi Redmi Note 10, but you can't save the record — and now you can't find it? Or suddenly you find that the call recording feature is disabled and the previous files have disappeared somewhere? This is a situation familiar to many Xiaomi smartphone users, where the standard settings for recording conversations are not always obvious.

Unlike iPhones or pure Android devices, MIUI firmware on the Redmi Note 10 has its own features: records can be stored in unexpected folders, automatically deleted after a certain time, or not saved at all due to privacy settings. In this article, we will analyze all possible storage locations, ways to restore records and explain why sometimes files “disappear” without a trace.

If you have used third-party recording apps (such as Cube Call Recorder or ACR), the search algorithm will be different, and here we will focus on the built-in MIUI tools and the standard Phone app.

1. Standard place of storage of records in MIUI

By default, the Xiaomi Redmi Note 10 saves conversation records in the system folder, but its location depends on the MIUI version and regional settings.

• 📁 Internal memory. → MIUI → sound_recorder → call_rec (for MIUI 12–14)
• 📁 Internal memory. → Recorder → Call Recordings (for global firmware)
• 📁 SD-map → MIUI → sound_recorder (if an external storage device is selected)

To get there quickly:

1. Open the Files app (folder icon).
2. Go to the Category section → Audio.
3. Find the Call Recordings folder or call_rec.

Important: If you can’t see the folder, check if the recording function is enabled in the phone settings. Go to Settings → Apps → Phone → Record conversations.

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If the folder is empty, try enabling the display of hidden files in the Files app (three dots in the upper right corner → Show hidden files).

2. How to enable automatic call recording

If the recordings are not saved at all, the feature is likely disabled, and on the Redmi Note 10, it can be activated in two ways:

Method 1: Through the settings of the "Phone" application

1. Open the Phone app.
2. Click on the three dots in the upper right corner → Settings.
3. Select the Conversation Record.
4. Activate the Automatic Recording Switch.
5. Choose which calls to record: All, Only the Chosen Ones or Only the Unknown Ones.

Method 2: During the call

If you don’t need an automatic recording, but sometimes need to save the conversation, do the following:

1. During the call, click on the Record button (Mic icon).
2. After the conversation, the file will automatically be saved in the folder. call_rec.

⚠️ Note: In some countries (e.g. the EU), automatic call recording may violate privacy laws.

3. Why records disappear and how to recover them

Redmi Note 10 users often face a problem: there are records, but after a day or two they disappear.

• 🗑️ Autocleaning: MIUI Default deletes old records after 30 days (set up in Phone) → Recording of conversations → Autocleaning).
• 🔄 Resetting: After resetting to factory settings, the folder with records is cleared.
• 📱 Update of firmware: with major updates MIUI Sometimes resets access rights to folders.
• 🛡️ Antivirus or Cleaner: Apps like Security or Clean Master can delete “unnecessary” audio files.

If the records are missing, try these recovery methods:

1. Check the Recycle Bin: In the Files app, open the Recycle Bin section – sometimes files are there for up to 15 days.
2. Use DiskDigger: This app scans memory for deleted audio files. Download to Google Play.
3. Connect to the PC: Through USB-Debugging and Recuva can restore files from internal memory.

⚠️ Note: If you have recorded conversations on SD-The card, and it was extracted or formatted, will be extremely difficult to recover files, in such cases, only professional services (for example, Ontrack or Stellar) help).

4. Alternative methods of recording calls

If the built-in MIUI feature doesn’t suit you (for example, due to limitations on automatic recording), you can use third-party applications.

To install any of these applications:

1. Download APK from the official website (e.g. Cube ACR).
2. Allow installation from unknown sources in Settings → Appendices → Special Rights.
3. Launch the app and give access to the microphone and memory.

Important: Some applications (e.g. Boldbeast) require additional settings to work on Xiaomi, including:

• 🔧 Disable Battery Optimization for the Application.
• 🔧 Enable Auto Start in Security Settings.
• 🔧 Grant rights Overlaying windows.

5 How to transfer the recordings to another phone or PC

If you need to save conversation records for a long time or transfer them to another device, use these methods:

Method 1: Through USB-cable

1. Connect the Redmi Note 10 to your computer via USB.
2. Select File Transfer Mode (MTP).
3. Find the folder with records (see section 1) and copy the files to the PC.

Method 2: Through the cloud

Upload files to Google Drive, Mi Cloud or Yandex Disk:

1. Open the Files app and find the record.
2. Click on the file → Share → Select a cloud service.
3. Once downloaded, the file will be available on any device.

Method 3: Bluetooth or Wi-Fi Direct

For a quick transfer to another smartphone:

1. Turn on Bluetooth on both devices.
2. In the Files app, select the entry → Share → Bluetooth.
3. Take the file on the second phone.

Disable battery optimization for the Files application

Check the free space on the target device

Make sure files are not protected by DRM (if third-party recorders were used)

Create a backup on the cloud in case of a crash

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6. Frequent errors and their solutions

Even with the right settings, recording calls on the Redmi Note 10 can malfunction.

Problem 1: The recording button is inactive during the call

Causes and solutions:

• 🔇 No rights: Go to Settings → Annexes → Phone. → Rights and enable access to microphone and storage.
• 📵 Do Not Disturb Mode: Turn it off in the notification curtain.
• 🔄 Firmware failure: Reboot your phone or update MIUI last-minute.

Problem 2: Recording is terminated or not saved

This is often related to:

• 🔋 Battery savings: Add the Phone app to optimization exceptions (Settings) → Battery → Optimizing the battery).
• 📶 Bad signal: In low-course areas, recording may be interrupted.
• 🛠️ Damaged folder: Delete folder call_rec Reboot the phone and it will be rebuilt.

Problem 3: Records are saved without sound

This problem is common in MIUI 13+ firmware based on Android 12 and higher, and is due to Google's restrictions on recording audio through the microphone during calls.

• 🔊 Use a headset: Connect wired headphones - sound will be recorded through them.
• 📱 Install a patch: In some custom firmware (e.g. Xiaomi.eu), this restriction is removed.
• 🛠️ Come back on. MIUI 12: If the recording is critical, you can roll back to an older firmware version.

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Starting with Android 12, Google blocks audio recording from the other person through standard APIs, a restriction that can only be circumvented by root rights or special patches.

FAQ: Answers to Frequent Questions