Why recordings of conversations can be "disappeared" and where to look for them
Have you turned on a call record on Xiaomi, but you can't find the file after you've talked to it? Or have you accidentally deleted an important audio record and you don't know how to recover it? The problem is often not a system failure, but rather the non-obvious MIUI settings or file storage features. In this article, we'll look at all the possible places where MIUI 10-14 can store conversation records, including hidden folders and cloud backups.
Itโs worth clarifying right away: the call recording feature in Xiaomi works differently depending on the MIUI version, the firmware region, and even the carrier. For example, on some models (for example, the Redmi Note 10 Pro or the POCO X3 Pro), the record can automatically be saved to the Mi Cloud, while on others it can only be stored locally. In addition, after upgrading to MIUI 14, the path to files may have changed. We will consider all the current options.
If you don't find a record in standard folders, don't panic. It might just have moved to another repository or its name encrypted. Below are step-by-step instructions for all versions of MIUI, including how to recover deleted records.
Standard place for storing records in MIUI
In most cases, phone records on Xiaomi are saved in a folder. MIUI/sound_recorder/call_rec However, the path may differ depending on the firmware version:
- ๐ MIUI 10โ12: /storage/emulated/0/MIUI/sound_recorder/call_rec/
- ๐ MIUI 13โ14: /storage/emulated/0/Recordings/CallRecord/ (or /storage/emulated/0/MIUI/voice_recorder/call_rec/)
- ๐ For models with Google firmware (POCO F1, Mi A3): /storage/emulated/0/CallRecordings/
To open this folder:
- Open the File Manager app.
- Go to the internal memory (internal storage).
- Turn on the display of hidden folders (click on three dots in the upper right corner โ Settings โ Show hidden files).
- Find the MIUI or Recordings folder and open the recordings subfolder.
Record files are usually.amr or.mp3 and named after a pattern: call_[date [time] [number].amr. If the folder is empty, check other possible locations (see next section).
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If you can't see the MIUI folder, try connecting your smartphone to your PC and checking the storage through Windows Explorer. Sometimes files are only displayed when you connect over USB.
Alternative places of record storage
If there are no records in the standard folder, check the following locations:
| Storage area | Way | When used |
|---|---|---|
| The Mi Cloud Cloud | Mi Cloud โ Backups โ Call Records | If you have synchronization with the cloud |
| Dictophone application folder | /storage/emulated/0/Recorder/ | If the recording was conducted through a built-in dictaphone |
| Google Drive folder | Google Drive โ Backups โ CallRecord | On Android One models (such as Mi A2) |
| Internal memory (root catalog) | /storage/emulated/0/CallRecord/ | On older versions of MIUI (up to 10) |
Pay special attention to the Mi Cloud, which many users forget that records can be automatically uploaded to the cloud to check:
- Open your Settings โ Xiaomi Account โ Mi Cloud.
- Select Backups.
- Check the Call Records section or Audio.
How to turn on recording conversations if the function is disabled
If you can't find the recordings, it's possible that the function is simply not activated. Depending on the MIUI version and the firmware region, the way you turn on may be different.
MIUI 12-14 (Global and Chinese versions)
- Open the phone app.
- Click on the three dots in the upper right corner โ Settings.
- Select a Call Recording (or Call Recording)
- Activate the Write automatically switch or select Write manually.
For MIUI 10โ11 or regional firmware (e.g. Indian firmware):
- Go to Settings โ Applications โ Phone โ Permissions.
- Make sure that the audio recording permission is enabled.
- Return to the phone app, click on โฎ โ Settings โ Recording of conversations.
Whether the recording function is enabled in the phone settings |
Is there permission to record audio for the Phone application"|
Is there enough free space on the device (minimum 500 MB)|
Does the operator block the recording (check the notification when calling)-->
Important: Some models (e.g. Xiaomi 12T or Redmi K50) may be blocked due to legal restrictions in your area, in which case a notification will appear when you try to record: Recording is not possible due to local laws.
- ๐ Change the firmware region (requires unlocking the bootloader).
- ๐ฑ Use third-party applications (e.g. Cube Call Recorder) ACR).
Why do operators block the recording of calls?
How to listen to and manage records
Finding a record is half the battle, and now you have to listen to it, rename it, or share it.
Method 1: Through the Phone App
- Open the phoneยป โ tab Journal.
- Find the right call with the icon ๐ค (means that the conversation is recorded).
- Click on record โ a player will open with the possibility of playback, deletion or forwarding.
Method 2: Through the File Manager
- Open Files and find the folder with records (see section above).
- Click on the file โ select Open with โ Music or Google Drive.
- To rename: long tap on file โ Rename.
Method 3: Through Mi Cloud (if recorded in the cloud)
- Go to Mi Cloud โ Backup โ Call Records โ
- Select the file โ click Download or Listen.
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If the record is not playing, try converting it to.mp3 using the Audio Converter app..amr may not be supported by some players.
Recovering Deleted Records of Conversations
If you accidentally delete a record, you can try to restore it, and success depends on how long it has been and whether the device has been used after it has been deleted (new data can overwrite deleted files).
Method 1: Through the basket in the "Files"
- Open the Files โ Recycle Bin (the icon in the bottom menu).
- Find the deleted file (usually stored for 15-30 days).
- Select it โ press Restore.
Method 2: Using DiskDigger (without root)
- Install DiskDigger from Google Play.
- Select Start the basic scan.
- Check the Audio file types โ wait for the scan to be completed.
- Find the record by date or name โ click Restore.
Method 3: Through Mi Cloud (if synchronized)
- Go to Mi Cloud โ Recycle Bin (available 30 days after removal).
- Find the file. โ restore it.
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If the record was deleted long ago (more than a month), try connecting your smartphone to your PC and scan the memory with Recuva or EaseUS Data Recovery. The chances of recovery are higher if no new files were written after deleting.
โ ๏ธ Warning: Don't install recovery software on the same memory where records were stored! This can overwrite deleted data. Use a memory card or other storage device.
Solving problems with recording conversations
If the record is not turned on or files are not saved, check the following points:
| Problem. | Possible cause | Decision |
|---|---|---|
| The recording doesn't start. | No permission to record audio | Go to Settings โ Applications โ Phone โ Permissions and turn on the Microphone |
| Files are not saved. | We're out of disk space. | Clear the memory or transfer the records to the memory card |
| The record is cut off. | Limitation of operator or firmware | Use a third-party app (e.g. Boldbeast Call Recorder) |
| No sound on the record. | The microphone is blocked or defective | Check the microphone in the recorder or restart the phone |
If the problem is not solved, try:
- ๐ Reset the settings of the phone application: Settings โ Annexes โ Phone. โ Warehouse โ Clear the data.
- ๐ฅ Update firmware: sometimes recording bugs are fixed in new versions MIUI.
- ๐ ๏ธ Use alternative software: Cube Call Recorder or Call Recorder by Lovekara often work more stable than the built-in solution.
โ ๏ธ Note: Some Xiaomi models (e.g. Mi 11 Ultra or Redmi) K40) The embedded record may conflict with Google services. MIUI The recording stopped working, try disabling Google App in the microphone resolution settings.