Where to look and how to listen to recorded calls on Xiaomi smartphones

Recording phone conversations on Xiaomi is a useful feature that helps you capture important details of negotiations, save evidence or just remember what you heard. However, many users face the problem: where exactly are these records stored and how to quickly find them? Depending on the smartphone model (Redmi Note 12, POCO X5, Mi 11, etc.), the versions of MIUI firmware and the application used to record the path to files may vary.

In this article, we'll look at all the ways you can access call records, from standard MIUI tools to third-party apps, learn how to listen to saved conversations on your phone, transfer them to your computer, or recover accidentally deleted files, and if the record doesn't save, you'll find a solution to this problem.

1. Standard Call Recording app in MIUI

Most Xiaomi smartphones based on MIUI 12-14 have a built-in app for recording conversations — Call Recorder.

To find the records:

• 📱 Open the phone application** (telephone icon).
• 🔍 Press three points (⋮) top-right → select the call records.
• 📁 Alternative path: Settings → Annexes → Recording calls → Warehouse.
• 🔗 Files are usually stored along the way: /storage/emulated/0/MIUI/sound_recorder/call_rec/.

If the folder is empty, check:

• ⚙️ Whether the entry is included in the settings: Settings → Permits → Recording calls.
• 📛 Does the app have permission to access the microphone and storage.
• 🗑️ Is not an automatic file cleaner activated in MIUI Optimizer.

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If there is no built-in app, check the firmware region. Some global versions of MIUI for Europe have the call recording disabled by law, the solution is to install Google Phone from the Play Market or use third-party software.

2. Search for records through File Manager

If the built-in app doesn't show entries, try to find them manually through Xiaomi's Explorer.Call files usually have the.amr or.mp3 extension and are hidden in system folders.

Instructions:

1. Open the Files app** (yellow folder icon).

Importantly, on smartphones with MIUI 14 and later, recordings can be encrypted. To listen to them, you will need the original Call Recorder app from Xiaomi - third-party players will not be able to play them.

3. Listening through Google Phone (for global firmware)

On some Xiaomi models (such as the Redmi Note 11 for the European market), standard call recording is blocked due to local laws, in which case the Google Phone app (also known as Phone by Google) will help.

How to set up:

• 📲 Install Google Phone from Play Market (if it is not available by default).
• 🔧 Go to the app settings → Recording calls → turn on the option.
• 📁 The records will be saved in the folder. /Android/media/com.google.android.dialer/files/.
• 🔊 You can listen to them right in the call history (playback icon next to the contact).

Limitations:

• ❌ Not working. MIUI China (Global Firmware Requirement).
• ❌ In some models POCO may not display the record button.
• ⚠️ Android 12.+ Google has restricted the recording of calls – the feature may not work.

4. Third-party applications for recording and listening

If the built-in tools don't work, you can use third-party software.

Warnings when using third-party applications:

⚠️ Attention: On Android 10+ Applications need special permissions to record calls. If it's not recording, just do it in the video. ADB command: adb shell pm grant {name packet application application application application application application application application application application application application application application application application application application application application application application application application application application} android.permission.RECORD_AUDIO adb shell pm grant {name packet application application application application application application application application application application application application application application application application application application application application application application application application application application application application application application application application application application application} android.permission.READ_PHONE_STATE Without this, the recording can only work in hands-free mode.

1. Provide all permissions in the application settings

2. Disable battery optimization for the program

3. Check the available space on the phone (1 hour of recording = ~10-15 MB)

4. set up automatic cloud save (if necessary)

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5. How to recover deleted call records

If the records are accidentally erased, you can try to restore them, and success depends on how long it has been since the deletion and whether the phone has been used after that (new data can overwrite old files).

Recovery methods:

• 🔄 Recycle Bin in Files: Open the Files app → Basket → Find files with the.amr extension or.mp3.
• 💾 PC software: Connect your phone to your computer and use Recuva, EaseUS MobiSaver or DiskDigger.
• ☁️ Cloud Backups: If you have Google Drive or Mi Cloud sync enabled, check Backups or CallRecords folders.
• 📱 Android Apps: Dumpster or Undeleter can recover files directly on your phone (root rights required for deep scanning).

⚠️ Warning: Do not install recovery software on the same disk (or memory partition) where the records were stored! SD-card.

If the files are restored but not reproduced:

• Try converting them to.mp3 via Audacity or online services.
• Check if the files are damaged (size should be more than 10 KB).
• Use the VLC player – it supports most audio formats.

6. Export of records to a computer or cloud

To make room on your phone or back up, you can transfer the records to your PC or to the cloud. Here's how to do this:

Method 1: Through USB-cable

1. Connect Xiaomi to your computer in File Transfer (MTP) mode.
2. Open the folder with records (see section 2).
3. Copy files to any folder on your PC (it is recommended to create a separate directory, for example, Xiaomi_Calls).

Method 2: Through the cloud

• 📁 Upload files to Google Drive, Mi Cloud or Yandex Disk directly from your phone.
• 🔗 Use automatic synchronization in apps like Cube Call Recorder (configure in Settings) → Cloud Backup).
• 📧 Send your records to your own mail (convenient for small files).

Method 3: Bluetooth or Wi-Fi

• 📶 Use apps like Send Anywhere or Xender for wireless transmission.
• 🔵 Send files via Bluetooth to another phone or PC (suitable for 1-2 records).

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For long-term storage of records, it is better to use a cloud or external drive. Files on the phone can be lost when resetting settings or updating firmware.

7.Why records are not saved and how to fix it

Sometimes users are faced with the fact that the call record is turned on, but the files are not saved.

If nothing helps:

• 🔄 Reset the Call Recording app settings in Settings → Annexes → Recording calls → Warehouse → Clear the data.
• 📥 Reinstall the firmware through MIUI Recovery (without data loss).
• 📞 Check if your carrier is blocking the recording (some tariffs forbid it).

FAQ: Frequent questions about recording calls to Xiaomi