Where Xiaomi Poco Stores Call Records: All Ways to Find and Recover

Why Call Records Can 'Gone' and Where to Look for Them

Did you have an important conversation on the phone, turned on the record, but now you can't find the file? Or accidentally deleted the record and want to restore it? On Xiaomi Poco smartphones (including the Poco F5, X5 Pro, M6 Pro and others), call records can be stored in several places, depending on how they were created.

By default, MIUI doesn't record calls automatically -- you need to enable it manually or use third-party apps. If you haven't changed your settings, you probably did it through a standard Phone app or services like Google Drive. But there are less obvious places: hidden folders, cloud storage, or even messenger cache.

In this article, we will look at all possible sources of records, from embedded tools to recover deleted files, and if you are not sure if conversations were recorded at all, check the settings in our guide below.

1. Standard Phone app: where 90% of users are searching

The logical place to look is the built-in Phone app, which is a green handset icon, and MIUI stores call records right in the call history, but not all users have this feature activated by default.

1. Open the Phone app.
2. Go to the Journal section (the icon of the clock at the bottom of the screen).
3. Find the contact or number you need – if there is a record, there will be a microphone icon or a message written down next to the call.
4. Tap the recording to listen to it directly in the app.

If the badge is not there, it means it's not recorded, so you can turn it on in the future.

• 📱 Go to Settings. → Annexes → Phone. → Recording calls.
• 🔧 Choose Record Automatically or Record Manually (for individual contacts).
• ☁️ Indicate whether to save records on your device or in the cloud (e.g. Google Drive).

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If the settings don’t include Call Record, update the Phone app via Google Play or check the region of your Mi Account – in some countries, the feature is disabled due to privacy laws.

Where are the files physically stored? Records from the Phone app usually lie along the way:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

Or in a folder:

/storage/emulated/0/Recordings/Call/

2. File Manager folders: Hidden and System Directories

If the records are not displayed in the Phone app but you are sure you were recording, check the file system manually (MIUI File Manager) or third-party conductor (e.g., Solid Explorer).

The main folders where records can be stored:

If the folder is missing or empty:

• 🔍 Enable the display of hidden files in the file manager settings.
• 🔄 Try searching for keywords: call, rec,.amr or.mp3.
• 📁 Check the Recycle Bin in the File Manager – Deleted records can be stored there for up to 30 days.

3. Cloud Storage: Google Drive, Mi Cloud and others

Many Xiaomi Poco users are unaware that their records are automatically synced to the cloud.If you have backed up or are using Google Phone (a call app from Google), check out:

Google Drive

• 🌐 Open drive.google.com on your computer or in the app.
• 🔍 Type:audio or call in the search.
• 📁 Check the Call Recorder or Backups folder.

Mi Cloud

• 📱 Go to Settings. → Xiaomi account → Mi Cloud.
• 🔄 Choose Synchronization → Call records (if the function is active).
• 📥 Download the backup archive if there are records there.

Important: If you’ve used third-party recording apps (like Cube Call Recorder or ACR), check their settings – they can save files to their cloud accounts or folders like /Android/data/com.skvalex.callrecorder/.

4. Third-party recording applications: where they store files

If you don't like standard MIUI, you could install alternative software, popular applications for recording calls and storing them:

To find the records:

1. Open the file manager and enter the folder name from the table into the search.
2. If there is no folder, check the app’s settings – it’s possible that files are saved to the cloud (like Dropbox or OneDrive).
3. In some applications (e.g. ACR), records can be manually exported through the Export menu.

Check the application folder in /Android/data/

Look for files with the extension.amr,.mp3,.m4a

View the history in the app itself (Records or History section)

Export records to the cloud if they are only in cache-->

5. Recovering Deleted Records: What to Do When There Are No Files

If you delete the records or they are missing after resetting, the chances of recovery depend on how long ago it happened and whether you used your phone after deleting.New data overwrites old ones, so act quickly.

Recovery methods:

• 🛠️ Recovery software: DiskDigger, Recuva (needs Root for deep scanning).
• 📱 Backups: Check Mi Cloud, Google Drive or local backups in the /MIUI/backup/.
• 🔄 App cache: Some records may remain in the cache of com.android.dialer or com.google.android.dialer.

The critical point is that if you've been recording calls to a microSD, remove it from your phone and connect it to your PC via a card reader, which will increase your chances of recovery, because the system won't overwrite the data.

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The faster you start recovering, the better the chances of returning recordings, and after deleting, avoid installing new apps, shooting videos or downloading files, which reduces free disk space.

⚠️ Note: Do not use the first recovery software you find, some of which may contain malicious code).

6. Alternative sources: messengers, mail and voice recorder

Sometimes the call records are hidden in non-obvious places.

Messengers

• 💬 WhatsApp, Telegram, Viber: If you sent a recording as a voice message, it could be in a chat.
• 📎 In Telegram, check the folder. Telegram/Audio/ — It stores all the audio files received.

E-mail

• 📧 You may have sent the record to your own mail (check the Sent and Draft folders).
• 🔍 Use search by keywords: call, write, talk.

Dictaphone

Some users confuse the call records with the recorder.

• 🎤 Standard Recorder application - records are stored in /Recordings/.
• 📱 folder /MIUI/sound_recorder/ — Sometimes calls are saved by mistake.

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If you recorded through a headset with a recording feature (such as Xiaomi Bluetooth Headset), check the accompanying headset app – some models save audio in their cloud.

FAQ: Frequent questions about call records on Xiaomi Poco