Where Xiaomi Stores Records of Conversations and How to Find Them

Have you been searching for a recording of an important phone call on your Xiaomi, but you don't know where exactly the smartphone is storing these files? Or suddenly you find that the call recording function is disabled and the dialog has already disappeared? This situation is familiar to many users of Redmi, POCO and Mi - especially after MIUI updates, which often change the location of system folders.

In this article, we’ll take a look at all possible record storage locations on Xiaomi devices, from standard folders to hidden directories, and show you how to enable automatic recording if it’s disabled. You will learn which applications create their own call archives, how to recover deleted files and why sometimes records “disappear” after resetting settings. MIUI (from 12 before 14) android models 13/14.

Important: If you use Xiaomi at work and are doing business on the phone, keeping records can be critical, and we’ll show you how to set up cloud backups and avoid data loss when your device breaks down.

1. Standard place of storage of records in MIUI

By default, Xiaomi smartphones save conversation records in a folder MIUI/sound_recorder/call_rec But the path may differ depending on the internal drive:

• 📱 Versions MIUI — into MIUI 14 folder moved Android/media/com.miui.voicerecord
• 🔄 System updates – after major updates (for example, from Android 12 to 13), the folder structure sometimes changes
• 🛠️ Rooting – on devices with root access, records can be stored in /data/user/0/com.android.phone

To find the folder:

1. Open the File Manager app.
2. Go to the internal memory (internal storage).
3. Turn on the display of hidden folders (click on three dots in the upper right corner → Show hidden files).
4. Look for MIUI, Recorders, or CallRecords folders.

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If the folder is not, check if the recording function is enabled in the phone settings. It may be disabled by default.

Record files are usually.amr or.mp3 and are named by the template:

CallRecord_YYYYMMDD_HHMMSS_phonenumber.amr

Where YYYYMMDD is the date, HHMMSS is the time, and the phone number is the subscriber number (sometimes replaced by the unknown).

2. How to enable automatic call recording

If you don't record automatically, you have to manually activate it. Xiaomi has two ways:

Method 1: Through phone settings

This method works on most devices with MIUI 12-14:

1. Open the application "Dialer" (Phone).
2. Click on the three dots in the upper right corner → Settings.
3. Select Conversation Recording (or Call Recording in English firmware).
4. Activate the Automatic Recording Switch.
5. Choose which calls to record: 📞 All calls (risk of breach of privacy laws!) 🔢 Only selected contacts (recommended) 🚫 Delete (record all except the numbers specified)

Method 2: Through the Dictator app

On some models (for example, Redmi Note 12 or POCO X5), call recording is controlled via a standard voice recorder:

1. Open the Voice Recorder app.
2. Go to Settings. → Recording calls.
3. Turn on the option and set up the recording rules.

Important: In some countries (e.g. the EU), automatic recording of calls without the consent of the interlocutor is prohibited by law and can result in fines.

3. Alternative places of record storage

If there are no records in standard folders, check these locations:

If you use Truecaller or another third-party number detector, records can be stored in its own folder, such as Truecaller, which saves files to the cloud by default, but can be downloaded manually:

1. Open Truecaller → Menu → Call records.
2. Select the desired file → click Save on the device.

4. How to recover deleted records

If the records were deleted accidentally, you can try to restore them, and success depends on how long it has been since the deletion and how actively the device memory was used.

Method 1: Through the MIUI basket

In the latest versions of MIUI, deleted files first enter the Recycle Bin:

1. Open Files → Recycle Bin (the trash bin icon at the bottom of the screen).
2. Find files with the.amr or.mp3 extension.
3. Select the necessary → press Restore.

Warning: the longer you use your phone after deleting, the less likely you are to recover. New data is overwriting old memory sectors.

5.Why records may not be saved

Sometimes users find that the call recording does not work despite the settings enabled.

If the problem persists, try resetting the phone app settings:

1. Go to Settings → Applications → Application Management.
2. Find the phone (or com.android.dialer).
3. Press Warehouse. → Clear the data.
4. Reset the device.

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If the recordings are still not saved after resetting the settings, the problem may be a hardware malfunction of the microphone.

6 How to transfer the recordings to another phone or PC

To avoid losing important records when you change your device or reset your settings, it is recommended that you copy them regularly to a safe place.

Method 1: Through the Mi Cloud

Xiaomi Cloud Storage automatically syncs records if the feature is enabled:

1. Go to Settings. → Mi Account → Mi Cloud.
2. Make sure the Records slider (or Call Recordings) is active.
3. Press Sync.
4. To download the recordings on your PC, go to i.mi.com → Cloud → Records.

Method 2: Manual export via USB

Connect your phone to your computer and copy the files:

1. Connect Xiaomi to your PC via USB-cable.
2. On your phone, select File Transfer (MTP) mode.
3. On PC, open the folder Internal drive → MIUI → sound_recorder → call_rec.
4. Copy files to any folder on your computer.

Method 3: Through Third-Party Services

For automatic backup, you can use:

• 🌐 Google Drive – upload files manually or set up automatic sync via FolderSync.
• ☁️ Dropbox – the application allows you to automatically download new audio files.
• 📁 Telegram – Send your records to Save Messages (without limiting the scope of your message).

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For long-term storage, convert.amr files to.mp3 via online services (e.g. Online-Convert) AMR It may become unreadable over time.

7.Security and legal nuances

Recording telephone conversations is not only a technical issue, but also a legal one, with different privacy laws in place in different countries:

• 🇷🇺 Russia: It is allowed to record conversations without notice if you are a participant in the conversation (Article 23 of the Constitution of the Russian Federation), however, the use of records in court requires proof of their authenticity.
• 🇪🇺 European Union: Pos GDPR Recording a conversation without the consent of the interlocutor is prohibited and punishable by a fine of up to 20 million euros.
• 🇺🇸 U.S.: Laws vary by state, California requires consent from all participants in a conversation, Texas only one.

If you are running a business and writing business correspondence:

⚠️ Warning: Storing records with personal data of customers (name, passport numbers, bank details) without their consent violates the Federal Law-152 «For the legal use of records in the work, you must obtain consent to the processing of data with the client.

To minimize the risks:

• 📢 Notify the person at the beginning of the conversation (for example: “The conversation is recorded to fix the agreements»).
• 🔒 Keep records in a secure location (e.g., in an encrypted archive).
• ⏳ Delete unnecessary records after 3-6 months (retention period should be justified).

FAQ: Frequent questions about recording conversations on Xiaomi