You've been looking for a record of a major phone call on your Xiaomi Redmi 9C, but you don't know where to find it? This problem is familiar to many Xiaomi smartphone users — standard call recording apps often hide files in non-obvious folders, and sometimes don't save them at all without additional settings. In this article, we'll take a look at all possible storage locations, including system folders, cloud services and third-party applications, and how to recover deleted records if they suddenly disappear.
The Redmi 9C (and other MIUI smartphones) feature is that call recording can work differently depending on the firmware version and regional settings. For example, in some countries, the default call recording is disabled due to legal restrictions, but even if you have manually enabled it, files are not always saved where you expect. Next, a detailed analysis of all scenarios.
1. Standard place of storage of records in MIUI
If you used the built-in recording feature in the Phone app, the files should automatically be saved to the system folder. Here's how to find it:
- Open the Files app (the yellow folder icon on the home screen).
- Go to the Category section → Audio.
- Look for a Recordings or Call Recordings folder (in the Russian version, call records may be called).
- Files are usually.m4a or.amr and are named by phone number or date.
If you don't have a folder, check the recording settings. MIUI (for example, 12.5) Default records are stored in internal memory → MIUI → sound_recorder → call_rec. The path may differ depending on the updates.
2. How to turn on call recording if it does not work
On Redmi 9C, the recording function can be disabled by default to activate it:
- Open the Phone app.
- Click on the three dots in the upper right corner → Settings.
- Select the Recording of Conversations (or Call Recording in English).
- Activate the switch Record all calls or select Record only selected ones.
If you don't have a Record Conversations menu, your version of MIUI doesn't support this feature out of the box, which will require a third-party app (more on this below).
Make sure you have enough memory | Check the recording permission in the settings | Turn off the power saving mode for the Phone | Check if the recording is blocked by an antivirus or an optimizer
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⚠️ Note: In some countries (e.g. the EU), recording calls without the consent of the interlocutor is prohibited by law. 9C Global firmware may be limited. Please specify local regulations before using.
3. Where to look for records if you used third-party applications
Popular call recording apps (such as Cube Call Recorder ACR, Call Recorder or Boldbeast) save files to their folders.
- 📁 /storage/emulated/0/CallRecorder/ — Cube ACR.
- 📁 /storage/emulated/0/Android/data/[package]/files/ — for most recording programs.
- 📁 /storage/emulated/0/Download/Call Recordings/ — If you manually specified saving in the download.
To find a folder of a particular application:
- Open Settings → Applications → Application Management.
- Select an application to record (such as ACR).
- Click Memory → Storage – there will be a path to the files.
If the application saves records to the cloud (like Google Drive or Dropbox), check the corresponding folder in it. Some programs (like Boldbeast) allow you to set up automatic download to the cloud, which is convenient if the phone has little memory.
| Annex | A typical path to the records | File format |
|---|---|---|
| Cube Call Recorder ACR | /CallRecorder/ | .mp3, .amr |
| Call Recorder – Automatic | /Android/data/com.skvalex.callrec/files/ | .m4a |
| Boldbeast Call Recorder | /Boldbeast Recorder/ | .mp3, .wav |
| Built-in MIUI recording | /MIUI/sound_recorder/call_rec/ | .m4a, .amr |
4. How to listen to and manage records
The files you find can be listened to directly in the Files app (tap on the record) or through any audio player (for example, Google Play Music, VLC).
- 🔊 Change the file name: By default, records are named by number or date (e.g, +79123456789_20260515_1430.m4a). Rename them for ease of search.
- 📤 Export to PC: Connect your phone to your computer via USB (File Transfer mode) and copy the records to a secure location.
- ☁️ Save to the cloud: upload important files to Google Drive, Yandex.Disk or Mi Cloud (if you use a Xiaomi account).
To remove unnecessary records:
- Open the folder with records in the Files app.
- Select unnecessary files with a long tap.
- Click on the basket icon at the bottom of the screen.
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If the records take up a lot of space, turn on the option “Delete old files automatically” in the write application settings (usually in the “Storage” or “Record settings” menu).
5 What to do if records are lost or not saved
If you have enabled the record but no files, check the following points:
- 🛑 Permissions: Go to Settings → Annexes → Permits → Microphone and make sure that the recording application is allowed access.
- 🔋 Battery Optimization: In Settings → Battery → Battery optimization add an application to write in exception.
- 📵 Do Not Disturb: Some firmwares block the recording in this mode.
- 🔄 Application conflict: If you have multiple recording programs installed, they can interfere with each other.
If you have the records but have disappeared, try to restore them:
- Use file recovery applications like DiskDigger or Recuva (require root access for deep scanning).
- Check the Recycle Bin folder in the Files app (if the Recycle Bin is enabled in the MIUI settings).
- If the records are synced to the cloud (like Google Drive), check the cloud service cart.
Why can't the recordings be saved on Redmi 9C?
⚠️ Attention: On Redmi 9C firmware MIUI 13+ Call records can be automatically deleted after 30 days, unless the storage settings have been changed. → Settings → Recording of conversations → Auto-delete and disable the option.
6. Alternative methods of recording calls
If the built-in feature doesn’t work or doesn’t work, consider these options:
- 📱 Google Drive: Some versions of Android let you record calls via Google Phone with automatic download to Drive. Install the Google Phone app from Play Market and check your settings.
- 🎧 External voice recorder: connect headphones with a microphone and use a voice recorder app (such as Easy Voice Recorder) to record a conversation manually (notify the interlocutor!).
- 📞 Calling through third-party services: services like Zoom or Skype allow you to record save conversations in the cloud.
The Redmi 9C is especially relevant with Google Phone, as it often integrates better with MIUI than the standard one. However, note that it may not support dual-SIM (if you have two SIM cards).
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The application side (such as Cube ACR) is often more reliable than the built-in record, as it saves files even when the system crashes and allows you to flexibly adjust the format, quality and storage location.
7. Legal nuances of recording conversations
Before you record calls, make sure that it doesn't violate local law. Here are the key points for different countries:
- 🇷🇺 Russia: recording a conversation without the consent of the interlocutor is allowed if you are a participant (Article 23 of the Constitution of the Russian Federation.
- 🇺🇦 Ukraine: recording without consent is prohibited (Article 307 of the Criminal Code of Ukraine), except when it is necessary to protect their rights.
- 🇪🇺 EU (GDPR): Recording conversations without notifying the interlocutor is considered a violation of confidentiality and may entail fines.
- 🇺🇸 The United States: laws vary by state, and most require at least one-party consent).
On Redmi 9C, when you turn on a record, many apps automatically play a message like "This conversation is being recorded," which helps to comply with legal requirements, and if there is no such notification, you should notify the interlocutor yourself.