Where to look for phone records on Xiaomi Redmi Note 10: a complete guide with hidden folders and problem solutions

Did you have an important conversation on your phone and forget to record it? Or are you sure you turned on the record but can't find the file now? On the Xiaomi Redmi Note 10 (and other Redmi series models), call records are stored in an unobvious way — they are easy to lose when resetting or clearing the cache. In this article, we will analyze all possible places where audio files of conversations can lie, including system folders, cloud services and third-party applications.

The Redmi Note 10 feature is that Xiaomi’s standard Phone app doesn’t always save records to the expected Recordings folder. Sometimes files hide in unreadable name service directories or disappear altogether after the MIUI update. We’ll show you how to find them manually, restore deleted records, and set up automatic backups so you don’t lose important conversations anymore.

1. Standard Storage: Recordings folder in internal memory

By default, the Phone app (com.android.dialer) saves entries to the folder:

/storage/emulated/0/Recordings/

or (in some versions of MIUI):

/storage/emulated/0/MIUI/sound_recorder/call_rec/

To get there:

1. Open any file manager (e.g., the standard Files from Xiaomi or Total Commander).
2. Go to the internal memory (internal storage).
3. Find the Recordings folder or MIUI/sound_recorder.

Record files are usually formatted.m4a or.amr and names of the species «Call_20260515_143022_+79123456789.m4a», where:

• 📅 20260515 – Recording date (year/month/day),
• ⏰ 143022 – Time (hours/minutes/seconds),
• 📞 +79123456789 - subscriber number.

⚠️ Note: If the Recordings folder is empty but you are sure you have recorded, check the settings of the Phone app. In some regions (e.g. EU), the call recording function is disabled by law and requires manual activation in Settings. → Permits → Recording calls.

2 Hidden system folders: where else can the record lie

If there is nothing in the Recordings folder, the files could be saved to one of the service directories:

To see these folders:

1. Connect your phone to your PC and enable File Transfer (MTP) mode.
2. In Windows Explorer or macOS, enable the display of hidden files (View → Hidden Items).
3. Use the search for keywords: call, rec, record.

If the folder /data/ It's not available, that's OK, it's protected by the system, and you need root rights to access it. ADB-Teams (more on this below).

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If you recorded through headphones with a microphone (such as Xiaomi AirDots), check the /storage/emulated/0/Bluetooth/ folder – sometimes the audio is saved there in.sbc format.

3. Cloud services: Mi Cloud, Google Drive and others

MIUI can automatically sync call records to the Mi Cloud (Xiaomi Cloud) to check:

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Check if synchronization is enabled for the Call Recorder app.
3. Go to i.mi.com, log in and find the Call Records section.

If the sync is disabled, but you suspect that the recordings may have gotten there:

• 🔍 Check the Recycle Bin in Mi Cloud (files are stored there for 30 days).
• 📁 Use a keyword search for a keyword call_rec.
• 🔄 Try to recover from the archive (Data Management section) → Archives).

Alternative clouds where records can be stored:

• 🌍 Google Drive: If you used the Google Phone app (check the Call Recordings folder).
• ☁️ Dropbox/OneDrive: if you configure automatic download from third-party recording applications.
• 📱 Telegram: Some users send their posts to “Saved Messages».

⚠️ Attention: Redmi Note 10 with MIUI 12.5+ Records from Mi Cloud can be downloaded encrypted, and to listen to them, use the standard Records app (com.miui.voicerecord) or convert them through the Internet. VLC Player.

4. Third-party applications for recording calls

If the standard MIUI recording module didn’t work, you could use one of the popular applications:

How to find records from third-party applications:

Open the recorder app itself (usually there is a History or Recordings tab).

Check the application folder in internal memory (folder name = packet name, such as com.boldbeast.recorder)

Use a search by file manager with filter by date of creation

Check the application settings for cloud backup-->

If the application is deleted, but the files are left:

1. Install any file manager with a content search function (e.g. FX File Explorer).
2. Enter the extensions:.mp3,.m4a,.amr,.3gp.
3. Sort the results by date of change – the latest records will be at the top.

5. Recovering deleted call records

If the records are missing after resetting, updating MIUI or cleaning the cache, you can try to restore them.

Method 1: Through specialized programs

• 🛠️ DiskDigger – Searches for remote audio files without root rights (but with limitations).
• 🔧 Recuva (PC) – Connect your phone in Mass Storage mode and scan the internal memory.
• 📱 Dumpster is a shopping cart application that recovers deleted files within 30 days.

Method 2: ADB (for experienced users)

If the records have been deleted recently, you can try extracting them via adb pull:

adb shell su -c "find /data -name '.m4a' -o -name '.amr' 2>/dev/null"

This team looks for audio files in the system folders.

adb pull /data/.../found_file.m4a C:\Backups\

⚠️ Attention: Recovery through ADB requires an unlocked bootloader and can disrupt the system. on the Redmi Note 10 MIUI 13+ After this manipulation, an anti-rollback, a locking device, can go off!

6.How to set up automatic recording and backup

To avoid losing important conversations, set up:

Automatic recording in a standard annex:

1. Open the phone» → ⋮ (menu) → Settings → Recording calls.
2. Enable the option of Automatic Recording.
3. Choose which calls to record: All, outgoing or incoming only.

2. Backup to the cloud:

• 🔄 Enable sync with Mi Cloud (see Section 3).
• ☁️ Set up automatic download to Google Drive via the AutoSync app.
• 📤 Use it. IFTTT to send records to email or Telegram.

Third-party solutions for reliability:

• 📲 Call Recorder – ACR: Supports encryption and loading FTP.
• 🔒 Cube Call Recorder: Stores records in encrypted form and syncs with Dropbox.
• 📡 Boldbeast: Works even on non-root devices (but requires manual tuning).

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On the Redmi Note 10 with MIUI 12.5+, the standard Phone app can conflict with third-party recording programs. If records are not saved, disable the built-in recording function in the MIUI settings.

7.Why records may not be saved (and how to fix it)

Common reasons for missing records on Redmi Note 10:

If the problem persists:

1. Update MIUI to the latest version (record bugs are fixed in new builds).
2. Reset the settings of the Phone application (Settings → Applications → Phone → Storage → Clear data).
3. Check if an antivirus (such as Avast or 360 Security) is blocking the recording.

Frequently asked questions